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My friend pushed cleaning by mistake. We are trying to cook…

Customer Question
My friend pushed cleaning...

My friend pushed cleaning by mistake. We are trying to cook a turkey and when I press bake, it says loc. I hit cancel but it still says loc.

Contractor's Assistant: I'll do all I can to help. How long have you been dealing with this?

Just a few minutes. I need the word loc to disappear

Contractor's Assistant: Do you plan on doing the work yourself?

Yes

Contractor's Assistant: Anything else we should know to help you best?

Just that. Please help

Submitted: 8 months ago.Category: Appliance
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Answered in 1 minute by:
11/22/2017
Appliance Technician: Engineer-Tech, Home Appliance Technician replied 8 months ago
Engineer-Tech
Engineer-Tech, Home Appliance Technician
Category: Appliance
Satisfied Customers: 1,240
Experience: Years of Repair Experience, Bachelor's Electrical Engineering Technology, MBA
Verified

Hello and welcome to Just Answer. My name is ***** ***** I will be helping you with your oven . Please give me a moment to review your question. Please note that it sometimes takes a while to type responses and answers.

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Appliance Technician: Engineer-Tech, Home Appliance Technician replied 8 months ago

If the oven door is locked and will not open or LOC appears on your display - and the oven is cold try the following things to reset it. Note the oven needs to be cold or the thermostat will not open it after a self clean cycle right away. Often a part on the latch circuit can fail due to the high temps in self clean so you may need a part to fix this but try these things first.

First try to start a new self clean for about 30 secs and cancel it, often that will trigger the door latch to restart and reopen. If that does not reset the oven you can cut power to the unit for a full minute and power it back up and see if that does it. If that does not work on some units you can remove the back and the latch motor is there with a lock rod going to a small hook by the door. Those style units you can remove the rod and move it manually to open the door. If you do not have that style unit you need to get something flexible like a stiff piece of plastic or metal and slide it in between the door and frame and slide it sideways to hit the latch hook and press it to the left or right and open the door that way manually. Most latch hooks you will slide the piece from right to left pressing the latch hook left to release it. If none of these things work, your lock mechanism may be bad and may need to be replaced.

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Appliance Technician: Engineer-Tech, Home Appliance Technician replied 8 months ago

Sorry. I am not in a location to where I can make a call right now. Please try the steps above. This may very well solve your issue.

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Satisfied Customers: 1,240
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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