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What does the F72 code mean on a GE Profile model

Customer Question
What does the F72...

What does the F72 code mean on a GE Profile model PGB911SEJSS stove

Contractor's Assistant: Can you guesstimate how old your GE is? And just to clarify, what's the exact model?

It was purchased 8/23/16 model pgb930sejss

Contractor's Assistant: Do you plan on doing the work yourself?

Depends on how detrailed it is

Contractor's Assistant: Anything else we should know to help you best?

It just started today and the breaker is off

Submitted: 7 months ago.Category: Appliance
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Answered in 26 minutes by:
11/22/2017
Appliance Technician: Master Tech, Whirlpool Master Technician replied 7 months ago
Master Tech
Master Tech, Whirlpool Master Technician
Category: Appliance
Satisfied Customers: 13,182
Experience: 30 years Appliance Field 15 yr with Whirlpool Corp. 9 yrs Whirlpool Technical Assistance Line
Verified

My name is Woody.
I`m sorry to hear that your having issues!
I will do my best to take the information that you provide to me and make a Diagnosis for you to be able to repair your own Appliance.

Give me a minute or two to pull up information on this model.

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Appliance Technician: Master Tech, Whirlpool Master Technician replied 7 months ago

Per the GE Technical data sheet this model does not have an F72 error code .

And I have never heard of an F72 on a GE range .

Are you 100% sure it was a F72 ?

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Customer reply replied 7 months ago
positive. Just double checked it, and it also beeps.
Appliance Technician: Master Tech, Whirlpool Master Technician replied 7 months ago

have you tried to REBOOT the electronic control board yet?

If not let`s unplug the unit or turn the circuit breaker off for 5 minutes ,then power it back on and see if this =issue remains or not!

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Customer reply replied 7 months ago
I already did that twice, once was overnight
Appliance Technician: Master Tech, Whirlpool Master Technician replied 7 months ago

ok so if the REBOOT did not fix the issue and this error code is a false error code. you have a issue with the electronic control board ,and it will need to be replaced.

I have looked up the model number in a parts break down and the model number you have given of PGB911SEJSS

does not even have an electronic control board to be able to display a control board .

Did you get this number RIGHT OFF the unit in question?

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Appliance Technician: Master Tech, Whirlpool Master Technician replied 7 months ago

I found it the GE parts break down is wrong !!!

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Appliance Technician: Master Tech, Whirlpool Master Technician replied 7 months ago

give me a few minutes to look closer at this information That GE had on their site.

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Appliance Technician: Master Tech, Whirlpool Master Technician replied 7 months ago

ok It appears that the GE site is incorrect it does not even show the electronic control /clock in the parts break down .It shows a solid panel where the clock is .

I had to Go to a Sears web site to find the correct parts break down.

The link below is to the part you will need from a highly recommended company rated A+ with the Better Business Bureau.
They offer a 100% money back guarantee, EVEN ON INSTALLED ELECTRICAL PARTS, for an entire year!
They are the only company to allow returns on installed parts for a refund and offer a FULL ONE YEAR WARRANTY!

---> CLICK HERE <--- FOR THE CORRECT PART FOR YOUR MODEL

If you have any questions just reply back to me .

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Appliance Technician: Master Tech, Whirlpool Master Technician replied 7 months ago

here is what GE shows item #105 as just a solid panel across the rear or the unit .

http://www.partadvantage.com/diagram/4/00151500/00151559.i02/680/900

but I did find it , And I will let GE know of the issue also .

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Appliance Technician: Master Tech, Whirlpool Master Technician replied 7 months ago

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