Appliance

Need appliance repair help? Ask a technician for answers ASAP

Ask an Expert,
Get an Answer ASAP!

I am having trouble getting my front loader door to lock. My…

Customer Question
Hi Pearl. I am...

Hi Pearl. I am having trouble getting my front loader door to lock. My machine is 5 years old Classixx. Is there a quick fix or should I call a serviceperson?

Contractor's Assistant: I'll do all I can to help. How long have you been dealing with this?

About a year. On and off. Sometimes it locks as starts immediately other times it can take many opening/closing and start/offs before it starts. this time it hasn't started for a day. I give me an E3 message. Thanks, Kerri

Contractor's Assistant: Do you plan on doing the work yourself?

I'm a pretty handyperson but I don't want to stuff it up, and I think it probably needs someone competent.

Contractor's Assistant: Anything else we should know to help you best?

Don't think so.

Submitted: 7 months ago.Category: Appliance
Show More
Show Less
Ask Your Own Appliance Question
Answered in 2 minutes by:
11/21/2017
Appliance Technician: Daniel, Home Appliance Technician replied 7 months ago
Daniel
Daniel, Home Appliance Technician
Category: Appliance
Satisfied Customers: 17,536
Experience: 20+ yrs. experience in appliance repair. NVQ Level 2 electronics manufacturers training courses in England.
Verified

Hi, I'm Daniel welcome to JustAnswer, Im reviewing your question now and will post back with your reply momentarily

Ask Your Own Appliance Question
Appliance Technician: Daniel, Home Appliance Technician replied 7 months ago

From the fault you describe this is going to be a door lock here as thats what the E3 error code means.

To sort this out you need to open the door and remove the metal clamp from the outside of the door seal and then peel it back.

Then you can remove the door lock from there and pull it through the porthole there.

Swap the wiring over and refit the new lock and this should cure the fault from there.

Ask Your Own Appliance Question
Customer reply replied 7 months ago
Where do I get a new lock from please?
Appliance Technician: Daniel, Home Appliance Technician replied 7 months ago

Do you have the model number please.

Ask Your Own Appliance Question
Customer reply replied 7 months ago
Bosch Classixx 1000 rpm front loader washing machine (Australia)
Appliance Technician: Daniel, Home Appliance Technician replied 7 months ago

I need the model number please as 1000 rpm is just the spin speed.

If you open the door the model number will be on a sticker on the inside there and starts e-nr

Ask Your Own Appliance Question
Customer reply replied 7 months ago
I don't believe it, I go to check and it's working. But I had tried it at least a dozen times this morning and it didn't.
Any way the number is ***** WAE20262AU/01 FD9111 904344
Appliance Technician: Daniel, Home Appliance Technician replied 7 months ago

Thanks for that. Click the link below for the door lock.

Click here

As for the fault you describe this is going to be the door lock as for it to start working again like this then its going to be the door lock at fault here.

Ask Your Own Appliance Question
Customer reply replied 7 months ago
Thanks Daniel. I'm checking the places in Geelong to see if they have one I can get today.
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an appliance technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Daniel Your Own Question
Daniel
Daniel
Daniel, Home Appliance Technician
Category: Appliance
Satisfied Customers: 17,536
17,536 Satisfied Customers
Experience: 20+ yrs. experience in appliance repair. NVQ Level 2 electronics manufacturers training courses in England.

Daniel is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Thank you for the expeditious answer. It's good to know you're out there and awake in the wee hours when I finally have time to ask questions about my Jenn Air.

JeanRiverhead, NY

You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future.

JimmyBagley, IA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

John

John

Home Appliance Technician

13,453 satisfied customers

Appliance repair business owner for over 43 years.

Tom Goellner

Tom Goellner

Home Appliance Technician

1,602 satisfied customers

32 yrs. experience servicing major appliances and HVAC equipment.

Tyler Z.

Tyler Z.

Appliance Doc

87,701 satisfied customers

9+ years being an appliance technician with factory training.

Kelly

Kelly

Appliance Technician

20,213 satisfied customers

Highly accurate diagnostician with over 30 years experience!

The Home Smithy

The Home Smithy

Home Appliance Technician

6,148 satisfied customers

30 years repairing appliances

william

william

Home Appliance Technician

3,012 satisfied customers

Major Home Appliance Technician Specialist Whirpool Certificate

John

John

restaurant equipment technician

2,103 satisfied customers

25+ years experience. I'm now employed by a commercial cooking equipment service company

< Previous | Next >

Related Appliance Questions
MY MACHINE IS GOING THROUGH ITS CYCLE THEN THE DOOR LOCKED
MY MACHINE IS GOING THROUGH ITS CYCLE THEN THE DOOR LOCKED MESSAGE COMES UP HALF WAY THROUGH AND IT WONT ALLOW ME TO OPEN IT ITS A FRONT LOADER … read more
Webb-Guy
Webb-Guy
Maitenance Supervisor
Associate Degree
3,199 satisfied customers
This seems to good to be true. Are you going to bill me for
Pearl, this seems to good to be true. Are you going to bill me for your advice? … read more
Kelly
Kelly
Appliance Technician
High School or GED
20,213 satisfied customers
My whirlpool duet front loader will not open. Flashing f5
Hi my whirlpool duet front loader will not open. Flashing f5 e3 … read more
Joel Swenson
Joel Swenson
High School or GED
3,977 satisfied customers
Whirlpool w10631155a/started machine as I normally do and it
whirlpool w10631155a/started machine as I normally do and it started making a clicking sound and then Error E3 and F5 showing alternately. Tried unplugging but did not work. Door will not unlock. … read more
Don T.
Don T.
President
Associate Degree
179 satisfied customers
Have a GE Profile Washing Machine that has an Error Message
Hello Pearl. I am Jo and have a GE Profile Washing Machine that has an Error Message of: E-43. Could you tell me what this means? … read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
87,701 satisfied customers
My GE front loader washer with a load of towels did not
My GE front loader washer with a load of towels did not finish the spin cycle. The display shows as locked though I can open the door. I can't dial to another wash cycle selection, such as spin and ri… read more
secondhandheaven
secondhandheaven
Pass
2 satisfied customers
My wife ran the washer without the water turned on, i know
my wife ran the washer without the water turned on, i know it's just a code to clear the error message , i just don't know the code, can you help?… read more
Appliance Tech Dave
Appliance Tech Dave
Vocational, Technical or Trade Scho
1,116 satisfied customers
My Frigidaire Affinity front loader washer wont start due
My Frigidaire Affinity front loader washer won't start due to a message "loc"..my son opened the washer with it only have one minute left and i think it's having trouble locking now?… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
87,701 satisfied customers
My whirlpool dishwasher (Whirlpool Gold, model 980) wont start
My whirlpool dishwasher (Whirlpool Gold, model 980) won't start - the "delay timer" light is blinking, then when I press cancel, it (sometimes) cycles through the cancel/drain, but then the light come… read more
bryanpaul52
bryanpaul52
Tech/owner
17 satisfied customers
I have a toploader and it is maybe 5 years old. Im sorry
I have a toploader and it is maybe 5 years old. I'm sorry I don't have the model number. I went to start a load last night and it said oD. I looked up in the manual to find out what that meant. I didn… read more
Appliance Medic
Appliance Medic
Service Technician
10,826 satisfied customers
4 year old Whirlpool Duet Sport (front loader) stopped working
4 year old Whirlpool Duet Sport (front loader) stopped working with a full load in it. I don't know if the cycle had competed or not. I can't get the machine to turn on - have checked the circuit brea… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
87,701 satisfied customers
Hello, I have a Kenmore top freezer model 253 741-9240P giving
Hello, I have a Kenmore top freezer model(NNN) NNN-NNNN giving me a headache. The compressor does not kick on but when troubleshooting I found I could tap the thermostat adjust switch and it would sta… read more
Barry G.
Barry G.
Vocational, Technical or Trade School
6,755 satisfied customers
l have had my washing machine for 6 years and love it. but
l have had my washing machine for 6 years and love it. but now find that when l select programe 26 it just does not want to start at all. have tried moving the dial back and forward to no avail. what … read more
Neilwill
Neilwill
Appliance Manager
High School or GED
1,269 satisfied customers
my maytag neptune door suddenly got very hard to open and close.
my maytag neptune door suddenly got very hard to open and close. It seems the hinges are the problem. Now I have to slam the door in order for it to lock tight and still it leaks water at the bottom o… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
87,701 satisfied customers
HI I have a maytag dishwasher mjd 3000 aaw. It is coming up
HI I have a maytag dishwasher mjd 3000 aaw. It is coming up with message E3 just before the cycle finishes on P2 (regular 65c). It works fine on P9 (quick wash) I have added rinse aid but am yet to ad… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
87,701 satisfied customers
Hello- I have a Maytag Neptune front load washing machine-
Hello- I have a Maytag Neptune front load washing machine- 4 years old. It gets half way through a cycle and then gives me a 3E error code. Sometimes it makes it all the way through the cycle and othe… read more
Mike
Mike
Owner
Vocational, Technical or Trade Scho
17,625 satisfied customers
My Kenmore front-loading washer model # XXXXX is about
My Kenmore front-loading washer model # XXXXX is about 5 years old. It has worked very well until all of a sudden it's making a loud banging sound when it tries to spin. It sound like it is out of bal… read more
applianceguy
applianceguy
Appliance tech
High School or GED
2,159 satisfied customers
my RCA dryer, Model BWXR 473 EVOWW works fine except for ...
my RCA dryer, Model BWXR 473 EVOWW works fine except for the perma press timer part. It goes on, but the timer does not turn off. Other parts of the timer work fine. Is it worth getting fixed?… read more
The Home Smithy
The Home Smithy
Home Appliance Technician
Vocational, Technical or Trade School
6,148 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x