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The cover door on my refrigerator filter will not close

Customer Question
properly JA: What's the make and...
the cover door on my refrigerator filter will not close properly
JA: What's the make and model of the fridge? And can you guesstimate how old is it?
Customer: Whirlpool FWRS325FDAm It's 4 years old
JA: Do you plan on doing the work yourself?
Customer: Possibly
JA: Anything else we should know to help you best?
Customer: filter door has not closed properly (intermittent problem) for some time
Submitted: 23 days ago.Category: Appliance
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Answered in 13 minutes by:
11/21/2017
Appliance Technician: Kelly, Appliance Technician replied 23 days ago
Kelly
Kelly, Appliance Technician
Category: Appliance
Satisfied Customers: 23,574
Experience: Highly accurate diagnostician with over 30 years experience!
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Thanks for counting on us to help with your appliance problem. My name is ***** ***** I look forward to helping you!

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Appliance Technician: Kelly, Appliance Technician replied 23 days ago

Does the filter leak or is it just the door that is not closing that you are having trouble with?

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Appliance Technician: Kelly, Appliance Technician replied 23 days ago

Lastly, may I have the serial number from the refrigerator, please?

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John
John
John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 13,453
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