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The cover door on my refrigerator filter will not close

Customer Question
The cover door on...

The cover door on my refrigerator filter will not close properly

Contractor's Assistant: What's the make and model of the fridge? And can you guesstimate how old is it?

Whirlpool FWRS325FDAm It's 4 years old

Contractor's Assistant: Do you plan on doing the work yourself?

Possibly

Contractor's Assistant: Anything else we should know to help you best?

Filter door has not closed properly (intermittent problem) for some time

Submitted: 8 months ago.Category: Appliance
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Answered in 13 minutes by:
11/21/2017
Appliance Technician: Kelly, Appliance Technician replied 8 months ago
Kelly
Kelly, Appliance Technician
Category: Appliance
Satisfied Customers: 25,690
Experience: Highly accurate diagnostician with over 30 years experience!
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Thanks for counting on us to help with your appliance problem. My name is ***** ***** I look forward to helping you!

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Appliance Technician: Kelly, Appliance Technician replied 8 months ago

Does the filter leak or is it just the door that is not closing that you are having trouble with?

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Appliance Technician: Kelly, Appliance Technician replied 8 months ago

Lastly, may I have the serial number from the refrigerator, please?

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