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My Kitchen Aid oven shut off as I was roasting my turkey. It…

Customer Question
My Kitchen Aid oven...

My Kitchen Aid oven shut off as I was roasting my turkey. It was set at 450 and shut off after 2 hours. It will not come on now.

Contractor's Assistant: Can you guesstimate how old your KitchenAid is? And just to clarify, what's the exact model?

It is about 5 years old. Model number KER5306BSS 0

Contractor's Assistant: Do you plan on doing the work yourself?

It depends on what is needed.

Contractor's Assistant: Anything else we should know to help you best?

Before when this has happened, I was able to turn on the clean cycle, turn it off and then it would work for whatever reason. But today, it is not.

Submitted: 7 months ago.Category: Appliance
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Answered in 3 minutes by:
11/21/2017
Appliance Technician: Master Tech, Whirlpool Master Technician replied 7 months ago
Master Tech
Master Tech, Whirlpool Master Technician
Category: Appliance
Satisfied Customers: 13,182
Experience: 30 years Appliance Field 15 yr with Whirlpool Corp. 9 yrs Whirlpool Technical Assistance Line
Verified

My name is Woody.
I`m sorry to hear that your having issues!
I will do my best to take the information that you provide to me and make a Diagnosis for you to be able to repair your own Appliance.

Does the oven still have a display / clock showing ?

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Appliance Technician: Master Tech, Whirlpool Master Technician replied 7 months ago

ok so when you program say Bake what does the unit do?

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Customer reply replied 7 months ago
It says feature not available. It was saying there was afault push start again
Appliance Technician: Master Tech, Whirlpool Master Technician replied 7 months ago

and if you select Broil does it also tell you feature not available?

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Customer reply replied 7 months ago
Is there a response or help available? I do not believe I have received any response that would merit pay at this point.
Customer reply replied 7 months ago
At this point, it appears I have resolved my own issue do not charge me for this. I have not received help from you.
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