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Our kitchen aid conviction that will not heat past 350

Customer Question
Our kitchen aid conviction...

Our kitchen aid conviction that will not heat past 350 degrees

Contractor's Assistant: Can you guesstimate how old your KitchenAid is? And just to clarify, what's the exact model?

Kerc507hwh3 5yrs old

Contractor's Assistant: Do you plan on doing the work yourself?

Was going to try,depending on what it is

Contractor's Assistant: Anything else we should know to help you best?

That's the only problem,stove and broiler work fine

Submitted: 9 months ago.Category: Appliance
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Answered in 4 minutes by:
11/21/2017
Appliance Technician: Kelly, Appliance Technician replied 9 months ago
Kelly
Kelly, Appliance Technician
Category: Appliance
Satisfied Customers: 26,055
Experience: Highly accurate diagnostician with over 30 years experience!
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Appliance Technician: Kelly, Appliance Technician replied 9 months ago

What exactly happens when you set it for 450* F? Does it display it has reached that temperature or what does the display read?

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Customer reply replied 9 months ago
it just goes to 350 when set on 450
Appliance Technician: Kelly, Appliance Technician replied 9 months ago
  1. Does the display show that it is 350* and just not get any warmer?
  2. Does it cycle to maintain that temperature but not going any higher?
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