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I have a Ge gas cooktop 5 burner this morning when I try to…

Customer Question
I have a Ge...

I have a Ge gas cooktop 5 burner this morning when I try to turned on it sound it like explosion I turned much gas valve Anne unplugged the electrics for the igniter clled the propane gas company there is no gas leek they said that my cook top has issue

Contractor's Assistant: Can you guesstimate how old your GE is? And just to clarify, what's the exact model?

This is a brand new house we moved in may 2015

Contractor's Assistant: Do you plan on doing the work yourself?

The builder installed the cooktop I am afraid to turn it on

Contractor's Assistant: Anything else we should know to help you best?

Are these products defective.?

Contractor's Assistant: What confuses you?

I am not a technician and for sure don't undue anything with gas G E should gave me some guidance

Submitted: 8 months ago.Category: Appliance
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Customer reply replied 8 months ago
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call.
Customer reply replied 8 months ago
Let me know if you need more information, or send me the service offer(s) so we can proceed.
Answered in 6 minutes by:
11/21/2017
Appliance Technician: Webb-Guy, Handyman replied 8 months ago
Webb-Guy
Webb-Guy, Handyman
Category: Appliance
Satisfied Customers: 3,328
Experience: Maitenance Supervisor
Verified

Hello, and welcome to JustAnswer. My name is ***** ***** I will be the one to assist you. Sorry to hear that you are having this trouble. So there was a loud pop noise? Is there anything coming on at all?

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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