Appliance

Need appliance repair help? Ask a technician for answers ASAP

Ask an Expert,
Get an Answer ASAP!

I have a maytag stove, and the right two burners only work…

Customer Question
I have a maytag...

I have a maytag stove, and the right two burners only work with match because they get no spark. We have had this problem ever since we bought the house six years ago. MODEL MGR5752BDW SERIAL 17939600PC

Contractor's Assistant: Can you guesstimate how old your Maytag is? And just to clarify, what's the exact model?

Purchase March 2009.Modelname Magic

Contractor's Assistant: Do you plan on doing the work yourself?

Yes.

Contractor's Assistant: Anything else we should know to help you best?

Everything is clean, and the igniter wire looks good.

Submitted: 7 months ago.Category: Appliance
Show More
Show Less
Ask Your Own Appliance Question
Answered in 1 minute by:
11/21/2017
Appliance Technician: Tyler Z., Appliance Doc replied 7 months ago
Tyler Z.
Tyler Z., Appliance Doc
Category: Appliance
Satisfied Customers: 88,428
Experience: 9+ years being an appliance technician with factory training.
Verified

Hello. My name is ***** ***** I'll be helping you with your appliance question today. Please wait a few moments while I review your question.

Ask Your Own Appliance Question
Appliance Technician: Tyler Z., Appliance Doc replied 7 months ago

When you turn the right two burners on, do you hear them click like they are trying to light? Or is it silent except for the sound of gas flowing out the burner?

Ask Your Own Appliance Question
Customer reply replied 7 months ago
OK
Appliance Technician: Tyler Z., Appliance Doc replied 7 months ago

When you turn the right two burners on, do you hear them click like they are trying to light? Or is it silent except for the sound of gas flowing out the burner?

Ask Your Own Appliance Question
Customer reply replied 7 months ago
The other two burners are sparking, and that's what I hear.
There is no spark on the right side two
Customer reply replied 7 months ago
When I turn the right two burners on the left side burners spark.
I cannot hear the gas flow, but I know it's there because I can
light those right burners with a match.
Appliance Technician: Tyler Z., Appliance Doc replied 7 months ago

OK perfect. Clean the spark tips with emery cloth or fine sand paper and make them shine again in case they are corroded enough to stop the spark from jumping. Other than that, check the ceramic and make sure it's not cracked. If all that checks good, either the spark module has failed and needs to be replaced, or the spark is jumping out of the wire to the frame of the oven before it gets to the burner. You can wrap the wire in electrical tape to re-insulate it and try again, if it still acts up--replace the spark module. Below is a link to the spark module on the back of the oven if you need it.

CLICK HERE for spark module

I hope I have earned a 5 star rating. We are on the honor system here. Please remember to rate my service by selecting a star at the top or bottom of the screen before you leave today and reply back here letting me know with a rating of 1-5 stars (5 being the best). If you need anything else, just let me know. You can continue asking follow-up questions at no additional charge after rating my service if you still need assistance.

Ask Your Own Appliance Question
Customer reply replied 7 months ago
I will try your suggestions and then rate.
I don't see where to rate the service
Appliance Technician: Tyler Z., Appliance Doc replied 7 months ago

There should be stars at the top or bottom of the screen you select to rate me.

Ask Your Own Appliance Question
Customer reply replied 7 months ago
I sanded the spark tips, checked out the ceramic and it is not cracked.
The wire is pristine, as much of it as I can see. So you are as saying
it is the spark module in the back of the stove. But if the eft two
burners are sparking and working, doesn't that say the spark module is working?
Appliance Technician: Tyler Z., Appliance Doc replied 7 months ago

It doesn't. Each connect is independent on the module for each burner so one burner can work and 3 others may not work, or maybe 3 work and 1 doesn't. Either way, I'd take one of the wires and wrap it in electrical tap and re-connect it to make sure it has extra insulation before ordering the part. Doesn't matter if the wire looks good or not.

Ask Your Own Appliance Question
Customer reply replied 7 months ago
I can only see a little bit of the wrapped wire through the burner hole.
How do I get at that whole wire?
If the spark were escaping in the part of the wire I see, wouldn't I see it?
Appliance Technician: Tyler Z., Appliance Doc replied 7 months ago

no, you wouldn't see it. And you have to remove the entire cooktop meaning you must unscrew each burner base and remove the entire top to access the wire which runs below the cooktop and down the back to the spark module.

Ask Your Own Appliance Question
Customer reply replied 7 months ago
Thank you. On this model, the cooktop doesn't just tilt up.
I see two screws under the knob bank. Is that how to remove
the cooktop and expose the wires?
Appliance Technician: Tyler Z., Appliance Doc replied 7 months ago

You have to also remove all the screws through the burners as mentioned before. Every burner must be unscrewed. Then you slide a putty knife in the screen between the cooktop and the front panel and push back on the 2 metal spring clips about 4 inches from each side. That releases the front so the top panel will then hinge up and backwards.

Ask Your Own Appliance Question
Customer reply replied 7 months ago
I am pursuing your advice. Thank you. I will do the rating at the end of this road.
Appliance Technician: Tyler Z., Appliance Doc replied 7 months ago
Ok... good luck
Ask Your Own Appliance Question
Appliance Technician: Tyler Z., Appliance Doc replied 7 months ago

Hello again. I'm just following up because I haven't heard back from you and I see this question is still open and unrated. Is there anything else I can help you with?

Ask Your Own Appliance Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an appliance technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Tyler Z. Your Own Question
Tyler Z.
Tyler Z.
Tyler Z., Appliance Doc
Category: Appliance
Satisfied Customers: 88,428
88,428 Satisfied Customers
Experience: 9+ years being an appliance technician with factory training.

Tyler Z. is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Thank you for the expeditious answer. It's good to know you're out there and awake in the wee hours when I finally have time to ask questions about my Jenn Air.

JeanRiverhead, NY

You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future.

JimmyBagley, IA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

John

John

Home Appliance Technician

13,453 satisfied customers

Appliance repair business owner for over 43 years.

Tom Goellner

Tom Goellner

Home Appliance Technician

1,602 satisfied customers

32 yrs. experience servicing major appliances and HVAC equipment.

Tyler Z.

Tyler Z.

Appliance Doc

88,428 satisfied customers

9+ years being an appliance technician with factory training.

Kelly

Kelly

Appliance Technician

20,213 satisfied customers

Highly accurate diagnostician with over 30 years experience!

The Home Smithy

The Home Smithy

Home Appliance Technician

6,148 satisfied customers

30 years repairing appliances

william

william

Home Appliance Technician

3,012 satisfied customers

Major Home Appliance Technician Specialist Whirpool Certificate

John

John

restaurant equipment technician

2,103 satisfied customers

25+ years experience. I'm now employed by a commercial cooking equipment service company

< Previous | Next >

Related Appliance Questions
I have a GE Cafe stove. Dual fuel. When trying to turn on
I have a GE Cafe stove. Dual fuel. When trying to turn on right side burners, the gas clicking ignition sound is on left and right burners will not light. Left side works fine. I have called appliance… read more
Tyler Z.
Tyler Z.
Appliance Doc
88,428 satisfied customers
I just purchased a home in Medford Oregon, it has a 6 burner
I just purchased a home in Medford Oregon, it has a 6 burner GE Monogram gas stove top, all the igniters click when the gas is turned on but the left rear burner does not ignite. I was quoted 500 to f… read more
Tyler Z.
Tyler Z.
Appliance Doc
88,428 satisfied customers
Maytag range repairman The automatic on the stove burner
Maytag range repairman The automatic on the stove burner seized to work, I cleaned one of the burners and could not remove the second one, but they do not light, just click and click, please help… read more
Appliance Medic
Appliance Medic
Service Technician
10,826 satisfied customers
I have an Avanti 20" Free Standing Gas Range - White Model:
I have an Avanti 20" Free Standing Gas Range - White Model: G2002CW purchase about 2 years ago. Store details are at http://www.pcrichard.com/catalog/product.jsp?productId=75483&parentCategoryId=1&cat… read more
Tyler Z.
Tyler Z.
Appliance Doc
88,428 satisfied customers
Hello. I have a Whirlpool oven/stove. Afer the housekeeper
Hello. I have a Whirlpool oven/stove. Afer the housekeeper left, only the back burners worked. I think my problem may be one of reconfiguring the the pieces on top of the stove, but no matter how I do… read more
Appliance Man
Appliance Man
Appliance Tech
8,952 satisfied customers
We have a Five Star Six burner range with a griddle. It is
We have a Five Star Six burner range with a griddle. It is duel fuel. One of the electric igniters is making a continual sparking/clicking noise. We have been turning the power to it off at the circut… read more
Jon
Jon
Owner/President
Associate Degree
1,536 satisfied customers
I have a Magic Chef STOVE (gas stovetop and oven), which was
I have a Magic Chef STOVE (gas stovetop and oven), which was in the kitchen of a house we bought last year. Do not know how old it is, but must be old since it seems Magic Chef no longer makes stoveto… read more
APPLIANCE GURU-John
APPLIANCE GURU-John
APPLIANCE BUSINESS OWNER
Vocational, Technical or Trade Scho
543 satisfied customers
Two of my burners (of six) wont ignite all the time on my
Two of my burners (of six) won't ignite all the time on my Viking professional 48" stove. If I play around I can get them to ignite and I can always ignite them with a match. Is there something I can … read more
Tyler Z.
Tyler Z.
Appliance Doc
88,428 satisfied customers
I have a GE Profile gas stove that is 12 years old but in excellent
I have a GE Profile gas stove that is 12 years old but in excellent condition. All of a sudden, after the cleaning people were at my house on Wednesday, the large burner no longer ignites. It sparks a… read more
Tyler Z.
Tyler Z.
Appliance Doc
88,428 satisfied customers
I inherited my caloric stove when I bought my house 5 years
I inherited my caloric stove when I bought my house 5 years ago. As we were cleaning the stove, the burners started "clicking"-as if they were trying to light. This has never worked in the past-we hav… read more
RUSS
RUSS
Vocational, Technical or Trade Scho
1,824 satisfied customers
I have a Maytag Advanced Cooking Systems Range, electric ignition
I have a Maytag Advanced Cooking Systems Range, electric ignition for gas bought at Sears in around 2004, Model No. MGR5755BDW. A few months ago all 4 burners were working and I noticed that 2 of my p… read more
Tim Alan
Tim Alan
Appliance Technician
Associate Degree
1,240 satisfied customers
I have a GE gas range, model # JGBP30WEHWW. The front, hi
I have a GE gas range, model # XXXXX The front, hi output burner is not lighting. All the other burners light.… read more
Appliance Man
Appliance Man
Appliance Tech
8,952 satisfied customers
I have an older Caloric Prestige Series GAS oven/stove. It
I have an older Caloric Prestige Series GAS oven/stove. It has a digital clock if that helps date it (I'm guessing 1990s?). It's self cleaning. Just hooked it up (bought it used) and it won't light. T… read more
MASTERTECH
MASTERTECH
Owner
Vocational, Technical or Trade Scho
6,817 satisfied customers
I have a 19 year old Maytag stove/oven. The flint/starter
I have a 19 year old Maytag stove/oven. The flint/starter on the stove is no longer working. Is this a simple inexpensive fix for this problem?… read more
S.E.Thomas
S.E.Thomas
owner of s.e.thomas appliance
Vocational, Technical or Trade Scho
787 satisfied customers
We have a Dacor duel fuel range. The burner ignitors misfired
We have a Dacor duel fuel range. The burner ignitors misfired yesterday and were unable to start a flame. Later in the day they did work when we tried and the stove worked. Today they did not work. We… read more
esequiel walker
esequiel walker
Appliance technician
High School or GED
4,647 satisfied customers
I bought all maytag appliances two years ago for my newly built
I bought all maytag appliances two years ago for my newly built house. I purchased the Maytag Quiet Series 300 Legacy Series. I stopped using it over a year ago because it didnt clean well at all and … read more
RUSS
RUSS
Vocational, Technical or Trade Scho
1,824 satisfied customers
We bought a 30 Free Standing VGSC3064BSS, serial #01120600000026
We bought a 30" Free Standing VGSC3064BSS, serial #01120600000026 Viking stove a little over a year ago. Ever since we have had the stove we have had issues with the burners not lighting or the starte… read more
mranswer
mranswer
TECHNICIAN
Bachelor's Degree
481 satisfied customers
We have a Magic Chef cooktop Model #8361RV Serial #18838265MM.
We have a Magic Chef cooktop Model #8361RV Serial #18838265MM. Our problem is the igniters on all four burners continue to spark and will not turn off, so we had to unplug the electricity. We now ligh… read more
master appliance tech
master appliance tech
Owner / Operator
High School or GED
1,787 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x