Appliance

Need appliance repair help? Ask a technician for answers ASAP

Ask an Expert,
Get an Answer ASAP!

Dishwasher stopped working yesterday. Motor sounds like its…

Customer Question
Dishwasher stopped working yesterday...

Dishwasher stopped working yesterday. Motor sounds like its running, but nothing is getting cleaned. Last night I scheduled it to run at 1 or 2 am. It was still running at 6:30 am. Nothing was clean, but the heated dry ran. The Clean indicator light was on.

Contractor's Assistant: Just to clarify, what's the make and model of your dishwasher? And have you run a diagnostic test cycle?

Model: MDB8959SAW0

Contractor's Assistant: Do you plan on doing the work yourself?

Serial Number: F21901818

Contractor's Assistant: Anything else we should know to help you best?

I have not run a diagnostic test cycle, how do you do that?

Submitted: 7 months ago.Category: Appliance
Show More
Show Less
Ask Your Own Appliance Question
Answered in 7 minutes by:
11/21/2017
Appliance Technician: Tyler Z., Appliance Doc replied 7 months ago
Tyler Z.
Tyler Z., Appliance Doc
Category: Appliance
Satisfied Customers: 88,389
Experience: 9+ years being an appliance technician with factory training.
Verified

Hello. My name is ***** ***** I'll be helping you with your appliance question today. Please wait a few moments while I review your question.

Ask Your Own Appliance Question
Appliance Technician: Tyler Z., Appliance Doc replied 7 months ago

If the dishwasher is constantly running, this can't be caused by anything other than the control board itself. You can flip the breaker off or unplug the dishwasher for 5 minutes to see if the electronics will reset, but other than that your main control board inside the door near the top will need to be ordered and replaced to resolve the issue. Below is a link to the control board for your model you'll need to order and replace.

CLICK HERE for control board

I hope I have earned a 5 star rating. We are on the honor system here. Please remember to rate my service by selecting a star at the top or bottom of the screen before you leave today and reply back here letting me know with a rating of 1-5 stars (5 being the best). If you need anything else, just let me know. You can continue asking follow-up questions at no additional charge after rating my service if you still need assistance.

Ask Your Own Appliance Question
Appliance Technician: Tyler Z., Appliance Doc replied 7 months ago

Hello again. I'm just following up because I haven't heard back from you and I see this question is still open and unrated. Is there anything else I can help you with?

Ask Your Own Appliance Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an appliance technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Tyler Z. Your Own Question
Tyler Z.
Tyler Z.
Tyler Z., Appliance Doc
Category: Appliance
Satisfied Customers: 88,389
88,389 Satisfied Customers
Experience: 9+ years being an appliance technician with factory training.

Tyler Z. is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Thank you for the expeditious answer. It's good to know you're out there and awake in the wee hours when I finally have time to ask questions about my Jenn Air.

JeanRiverhead, NY

You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future.

JimmyBagley, IA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

John

John

Home Appliance Technician

13,453 satisfied customers

Appliance repair business owner for over 43 years.

Tom Goellner

Tom Goellner

Home Appliance Technician

1,602 satisfied customers

32 yrs. experience servicing major appliances and HVAC equipment.

Tyler Z.

Tyler Z.

Appliance Doc

88,389 satisfied customers

9+ years being an appliance technician with factory training.

Kelly

Kelly

Appliance Technician

20,213 satisfied customers

Highly accurate diagnostician with over 30 years experience!

The Home Smithy

The Home Smithy

Home Appliance Technician

6,148 satisfied customers

30 years repairing appliances

william

william

Home Appliance Technician

3,012 satisfied customers

Major Home Appliance Technician Specialist Whirpool Certificate

John

John

restaurant equipment technician

2,103 satisfied customers

25+ years experience. I'm now employed by a commercial cooking equipment service company

< Previous | Next >

Related Appliance Questions
The dishwasher doesn't shut off. It ran all night. It's a
The dishwasher doesn't shut off. It ran all night long. … read more
Daniel
Daniel
senior service enginner
High School or GED
2,472 satisfied customers
maytag dishwasher mdb7609aww2 did the reset and all lights
maytag dishwasher mdb7609aww2 did the reset and all lights light up then it normal wash lights up and cycles between wash and dry… read more
The Home Smithy
The Home Smithy
Home Appliance Technician
Vocational, Technical or Trade School
6,148 satisfied customers
My Kenmore Dishwasher model 665.13019K110 will fill with water
My Kenmore Dishwasher model 665.13019K110 will fill with water but the wash cycle does not start. If I hit the "cancel" button it pumps all the water out and shuts off. Any Ideas or suggestions? I tes… read more
Chas
Chas
Master Appliance Repair Technician
Vocational, Technical or Trade Scho
7,026 satisfied customers
We have a Maytag dishwasher, model # XXXXX less than
We have a Maytag dishwasher, model # XXXXX less than two years old. Our power went out during a storm, and the dishwasher had been running. When the power returned, the Start/Resume button was blinkin… read more
Chas
Chas
Master Appliance Repair Technician
Vocational, Technical or Trade Scho
7,026 satisfied customers
I have a quiet partner 1 model DU 1055 XTSS2. I tried the reset
I have a quiet partner 1 model DU 1055 XTSS2. I tried the reset procedure several times but to no avail. when I press the "NORMAL" button after reseting the breaker. the "HEATED DRY" light comes on si… read more
bryanpaul52
bryanpaul52
Tech/owner
17 satisfied customers
My dishwasher Whirlpool Model DU1055XTVB5 has begun acting
My dishwasher Whirlpool Model DU1055XTVB5 has begun acting up. It will stop mid-cycle and the START button flashes repeatedly. After pushing the START button, the machine will begin to work and will t… read more
Jon
Jon
Owner/President
Associate Degree
1,536 satisfied customers
Hi, Maytag MDBTT53AWW1 Stays in wash cycle until cancel and
Hi, Maytag MDBTT53AWW1 Stays in wash cycle until cancel and drain is pressed. Rinse only function works fine, fills, rinses, drains and shuts off. Normal wash cycle runs for about 30 minutes, pauses f… read more
appliancesupertech
appliancesupertech
appliance tech
39 satisfied customers
My kitchenaid washer will start, fill with water and then just
My kitchenaid washer will start, fill with water and then just sit and heat the water, but never go through a wash cycle. It will drain when I push cancel. Why will it not wash?… read more
The Home Smithy
The Home Smithy
Home Appliance Technician
Vocational, Technical or Trade School
6,148 satisfied customers
Kenmore Elite Ultra Wash Dishwasher soap dispnsr not opening
I have a Kenmore Elite Ultra Wash Dishwasher and the soap dispenser door is not opening during the cycle. I use tablets. What might be wrong? Yesterday I had to run the dishwasher 5 - 6 times before t… read more
Tyler Z.
Tyler Z.
Appliance Doc
88,389 satisfied customers
I have a Whirlpool Quiet Partner I Diswasher from Lowes. It
I have a Whirlpool Quiet Partner I Diswasher from Lowes. It is now about 8 years old. Last night, I ran a load of dishes and about 1/2 way through the cycle, the dishwasher started making a loud grind… read more
Tyler Z.
Tyler Z.
Appliance Doc
88,389 satisfied customers
I have an Elite diswasher model 665.1626. It stopped running
I have an Elite diswasher model(NNN) NNN-NNNN It stopped running and the clean dish light was flashing 7 times. The repairmand yesterday cleaned the motor which was clogged with glass and paper, clean… read more
Tyler Z.
Tyler Z.
Appliance Doc
88,389 satisfied customers
I paid for help from this web site several days ago to assist
I paid for help from this web site several days ago to assist me with dishwasher. I replaced the control as recommended and still have the same problem . KitchenAid Model #KUDS01FLBL6… read more
Whrlp Master Tech
Whrlp Master Tech
Vocational, Technical or Trade Scho
4,977 satisfied customers
I have a ge quietpower3 dishwasher (Model #gldl560n10ss); I
I have a ge quietpower3 dishwasher (Model #gldl560n10ss); I turn it on (Normal Wash and Heated Dry) and it just runs but does nothing; does not wash, rinse, dry, or drain the water. I have tried turni… read more
master appliance tech
master appliance tech
Owner / Operator
High School or GED
1,787 satisfied customers
I have a Whirlpool Quiet Partner II, Model # DU1145XTPB6.
I have a Whirlpool Quiet Partner II, Model # XXXXX The dishwasher will start a cycle after a reset, progress approximately halfway through the cycle, then the cancel/drain comes on and the cycle stops… read more
bryanpaul52
bryanpaul52
Tech/owner
17 satisfied customers
I have a GE dishwasher - about 6 years old. Last night when
I have a GE dishwasher - about 6 years old. Last night when I ran it, I woke up to some suds and water that had leaked out onto my kitchen floor - (about a cup of water or so) - about half way through… read more
Tom Goellner
Tom Goellner
Home Appliance Technician
Vocational, Technical or Trade Scho
1,602 satisfied customers
GE front load, 3 years old. WHEN FIRST STARTING WASHER THE
GE front load, 3 years old. WHEN FIRST STARTING WASHER THE DOOR LOCKS THE DRUM STARTS TO SPIN THEN STOPS AND THE DOOR UNLOCKS… read more
Mr Repair
Mr Repair
Vocational, Technical or Trade Scho
40 satisfied customers
We have had problems with our Kitchen Aid dishwasher for the
We have had problems with our Kitchen Aid dishwasher for the past month. It started with the soap dispenser not opening. That was replaced and was still not opening so a new board was installed. After… read more
The Home Smithy
The Home Smithy
Home Appliance Technician
Vocational, Technical or Trade School
6,148 satisfied customers
We have a front end dryer, 5yrs old, when we go to start it,
We have a front end dryer, 5yrs old, when we go to start it, it will run for 3 minutes then shut off. What am I missing?… read more
Chas
Chas
Master Appliance Repair Technician
Vocational, Technical or Trade Scho
7,026 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x