Appliance

Need appliance repair help? Ask a technician for answers ASAP

Ask an Expert,
Get an Answer ASAP!

I have a under the counter GE microwave manufactured in

Customer Question
Second opinion] I have...

Second opinion] I have a under the counter GE microwave manufactured in 2016. I was tripping the breaker every time it was turned on so I had a new 20 amp breaker installed and two GFI plugs on the same circuit. It still tripped the breaker. I had a GE tech come to service it. He diagnosed the problem as a capacitor. The capacitor was replaced and the unit worked off sight. Upon plugging it in at the unit site it immediately tripped the breaker again. I tested the plug over the stove by plugging in two other appliances and they worked and did not trip the breaker. I removed the microwave and plugged it different plugs and it tripped the circuits they were on. Do you have any idea what is causing this problem? I am guessing the new capacitor is also burnt out.

Contractor's Assistant: Can you guesstimate how old your GE is? And just to clarify, what's the exact model?

One moment

Contractor's Assistant: Do you plan on doing the work yourself?

I have and I do. The model # 7VM6172SF1SS MANUFACTURED MARCH 2016.

Contractor's Assistant: Anything else we should know to help you best?

No other than I am very disappointed with the product. For all intents and purposes it is brand new..Could the main supply cord be shirting out the unit? It just doesn't make since that, after replacing the capacitor it worked at my shop and then immediately blew and tripped the breaker

Submitted: 7 months ago.Category: Appliance
Show More
Show Less
Ask Your Own Appliance Question
Answered in 10 hours by:
11/21/2017
Appliance Technician: Tom Goellner, Home Appliance Technician replied 7 months ago
Tom Goellner
Tom Goellner, Home Appliance Technician
Category: Appliance
Satisfied Customers: 1,702
Experience: 32 yrs. experience servicing major appliances and HVAC equipment.
Verified

C​an't tell from your posts if you are the customer or the servicer of this microwave. However, if the capacitor was bad, did you also replace the high voltage diode ? And then run it and using a clamp on amprobe , check the current draw of the magnetron tube , it should not exceed 11 amps.

Ask Your Own Appliance Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an appliance technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Tom Goellner Your Own Question
Tom Goellner
Tom Goellner
Tom Goellner, Home Appliance Technician
Category: Appliance
Satisfied Customers: 1,702
1,702 Satisfied Customers
Experience: 32 yrs. experience servicing major appliances and HVAC equipment.

Tom Goellner is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Thank you for the expeditious answer. It's good to know you're out there and awake in the wee hours when I finally have time to ask questions about my Jenn Air.

JeanRiverhead, NY

You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future.

JimmyBagley, IA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

John

John

Home Appliance Technician

13,453 satisfied customers

Appliance repair business owner for over 43 years.

Tom Goellner

Tom Goellner

Home Appliance Technician

1,702 satisfied customers

32 yrs. experience servicing major appliances and HVAC equipment.

Tyler Z.

Tyler Z.

Appliance Doc

87,701 satisfied customers

9+ years being an appliance technician with factory training.

Kelly

Kelly

Appliance Technician

20,213 satisfied customers

Highly accurate diagnostician with over 30 years experience!

The Home Smithy

The Home Smithy

Home Appliance Technician

6,148 satisfied customers

30 years repairing appliances

william

william

Home Appliance Technician

3,012 satisfied customers

Major Home Appliance Technician Specialist Whirpool Certificate

John

John

restaurant equipment technician

2,103 satisfied customers

25+ years experience. I'm now employed by a commercial cooking equipment service company

< Previous | Next >

Related Appliance Questions
I have a frigidare over the stove microwave. when it start
I have a frigidare over the stove microwave. when it start to cook it blows the circuit breaker. I have checked the breaker and circuit everything there is ok. Any ideas on what to check? … read more
Kelly
Kelly
Appliance Technician
High School or GED
20,213 satisfied customers
Over the range microwave model rvm6150dh1ww tripping 20 amp
Over the range microwave model rvm6150dh1ww tripping 20 amp circuit breaker as soon as turned on light and display come on … read more
Joel Swenson
Joel Swenson
High School or GED
3,956 satisfied customers
I have a under the counter GE microwave manufactured in
I have a under the counter GE microwave manufactured in 2016. I was tripping the breaker every time it was turned on so I had a new 20 amp breaker installed and two GFI plugs on the same circuit. It s… read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
I have a GE spacesaver JVM1870 microwave. Upon program, e.g.
I have a GE spacesaver JVM1870 microwave. Upon program, e.g. 1 min on high, shuts off after about 10 secs. Door switches appear to be good, two NO, one NC. Is there a way to check HV Cap? … read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
87,701 satisfied customers
Barry, We have a Fridgidaire gallery french door unit. It is
Hi Barry, We have a Fridgidaire gallery french door unit. It is shutting off a few times a day. Electricians have ruled out home/electrical wiring, as it keeps popping test/set outlet, but will stay o… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
87,701 satisfied customers
I defrosted my upright ge freezer last night, now when I plug
i defrosted my upright ge freezer last night, now when I plug it in it trips the breaker instantly… read more
mranswer
mranswer
TECHNICIAN
Bachelor's Degree
481 satisfied customers
My GE microwave just died. Model # ***** manufactured
My GE microwave just died. Model # ***** manufactured in Malaysia in Jan 2008. I checked the circuit breaker; it didn't trip. The screen is completely black. It is installed on the wall above the GE e… read more
AppTech8579
AppTech8579
1,774 satisfied customers
My freezer keeps tripping the breaker switch on the outlet.
My freezer keeps tripping the breaker switch on the outlet. Any idea why? Is it dangerous to keep it running by plugging into an outlet that does not have the safety breaker?… read more
Chas
Chas
Master Appliance Repair Technician
Vocational, Technical or Trade Scho
7,026 satisfied customers
GE Adora Microwave DVM1850DM2BB (Manufactuered March 2009)
GE Adora Microwave DVM1850DM2BB (Manufactuered March 2009) periodically started to run fans upon opening of door. The house circuit breaker tripped twice. Now the microwave does not run at all. I was … read more
bryanpaul52
bryanpaul52
Tech/owner
17 satisfied customers
My son has a Kitchen Aide refrigerator model ksrs25q that has
My son has a Kitchen Aide refrigerator model ksrs25q that has been working just fine. We moved it to an apartment for him and since that move last week, every night between 1:00am and 7:00am, the unit… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
87,701 satisfied customers
My spacemaker GE microwave is over 13 years old. It wont
My spacemaker GE microwave is over 13 years old. It won't turn on. Should I repair or replace. I check circuits, plugs etc. Several days ago, the circuit breaker turned off. This was odd and rare. Now… read more
Mr Repair
Mr Repair
Vocational, Technical or Trade Scho
40 satisfied customers
upon your advise, I installed a new capacitor & diode & replaced
upon your advise, I installed a new capacitor & diode & replaced the 20amp fuse, when I plugged in the power cord it tripped the GFI , what is next to try? is it time to buy a new microwave ? this one… read more
Appliance Man
Appliance Man
Appliance Tech
8,952 satisfied customers
I own a Maytag washer/dryer combo unit that trips the GFI circuit
I own a Maytag washer/dryer combo unit that trips the GFI circuit breaker upon being plugged in. I live in an apartment and I just had a contractor route a dryer vent to the outside as previously it w… read more
The Appliance Guy
The Appliance Guy
High School or GED
11 satisfied customers
I have a Whirlpool side-by-side Model# XXXXX made in
I have a Whirlpool side-by-side Model# XXXXX made in June 2004. It sat in the garage NOT USED for almost all of those years. After recently starting it up, it ran well for a while then tripped the GFI… read more
Tim Alan
Tim Alan
Appliance Technician
Associate Degree
1,240 satisfied customers
I have a GE WES1130 Microwave that was received Christmas 2010.
I have a GE WES1130 Microwave that was received Christmas 2010. I heated up some water last night - it blew a circuit and now it doesn't work at all. I've reset all the breakers and now the microwave … read more
Robert
Robert
Owner/Lead Technician
Vocational, Technical or Trade Scho
1,590 satisfied customers
kitchenaid warming drawer trips GFI breaker when warming up.
kitchenaid warming drawer trips GFI breaker when warming up. tried new GFI with same result… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
87,701 satisfied customers
I have a Ge model #JVM1860SD 002 microwave that stopped working.
I have a Ge model #JVM1860SD 002 microwave that stopped working. we were using it for about 30min and then the breaker tripped after reseting it it tripped twice more and then it went black. I still h… read more
drcool299
drcool299
shop owner
Bachelor\u0027s Degree
22 satisfied customers
my refridgerator was running and then blew the gfi i have checked
my refridgerator was running and then blew the gfi i have checked all the plugs that are part of it and they are fine it was working fine and just blew… read more
esequiel walker
esequiel walker
Appliance technician
High School or GED
4,647 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x