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Our built-in oven does not heat up to desired (set)

Customer Question
Our built-in oven does...

Our built-in oven does not heat up to desired (set) temperature.

Contractor's Assistant: What's the make and model of your oven? And can you guesstimate how old it is?

It is a Sears, Model #911-41389891, probably 10 yrs old.

Contractor's Assistant: Do you plan on doing the work yourself?

No,we have your plan

Contractor's Assistant: Anything else we should know to help you best?

Yes, a repairman recently said if we wanted 350,setit at 450. That sounded like BS.

Submitted: 8 months ago.Category: Appliance
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Answered in 3 minutes by:
11/20/2017
Appliance Technician: Tyler Z., Appliance Doc replied 8 months ago
Tyler Z.
Tyler Z., Appliance Doc
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Satisfied Customers: 88,496
Experience: 9+ years being an appliance technician with factory training.
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Appliance Technician: Tyler Z., Appliance Doc replied 8 months ago

Unfortunately you can only adjust a thermostat by up to 25 degrees which means that if it's off by more than that, you have a faulty part. This is either a bad oven sensor or a bad display relay control board. You can't test the board but you can test the sensor. Open the door and remove the 3-4" long thin metal rod attached to the back wall. There are 2 screws holding the sensor on that you can remove and then pull the sensor forward until you can disconnect it. With a multimeter, check the resistance of the sensor at room temperature and it should be about 1080 ohms. If it's not, replace the sensor, otherwise you need to replace your relay board.

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Customer reply replied 8 months ago
Who in the hell has a multimeter laying around? Thanks for nothing. Send a repairman !!!!!!!!!!!!!!!
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