Appliance

Need appliance repair help? Ask a technician for answers ASAP

Ask an Expert,
Get an Answer ASAP!

This answer was rated:

I have a GE Profile, gas stove/oven combination. It is less…

Hi, I have...

Hi, I have a GE Profile, gas stove/oven combination. It is less than a year old. We used the oven fine on Friday night but yesterday, I noticed the oven doesn't get hot. The gas burners work fine tho. Could the pilot light have gone out? When we turn on the oven you can always hear the gas light up. It is currently not doing that. Worries as Thanksgiving is this week! Thank you!

Contractor's Assistant: Can you guesstimate how old your GE is? And just to clarify, what's the exact model?

Sorry, I don't have the model but it is brand new. Less than one year old. It has 4 gas burners on top and a griddle in the center of the top.

Contractor's Assistant: Do you plan on doing the work yourself?

Not sure

Contractor's Assistant: Anything else we should know to help you best?

Just hoping to get it working by Thanksgiving!

Show More
Show Less
Ask Your Own Appliance Question
Answered in 5 minutes by:
11/20/2017
Appliance Guru
Appliance Guru, Owner and Technician
Category: Appliance
Satisfied Customers: 18,709
Experience: Over 20 yrs. experience with 25,000+ in home repairs.
Verified

One moment while I get some information for you! Note it takes time to type and add links so please be patient.

Ask Your Own Appliance Question

When that happens you need to replace the oven ignitor on the unit. Turn the oven on and then open the door on the unit and look in the vent slots on the bottom plate. If the glow ignitor is getting voltage it will glow unless it is broken. If is weak, it will glow but it will not pull enough current to open the gas valve. They typically have to draw 3.2-3.6 amps for a square style one or 2.2-2.8 amps for a round style one. If they do not draw enough they will never open the gas valve or take a long long time to open them. The ignitors are pretty easy to change out, just 2 screws and two wires to either plug in or splice together. Here is a video to assist.

CLICK HERE

All I ask is please select the 5 STAR rating at the top of your page before leaving otherwise I receive ZERO credit for assisting you. Thanks and you can come back anytime for free followup questions.

Appliance Guru
Appliance Guru, Owner and Technician
Category: Appliance
Satisfied Customers: 18,709
Experience: Over 20 yrs. experience with 25,000+ in home repairs.
Verified
Appliance Guru and 87 other Appliance Specialists are ready to help you
Ask your own question now
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an appliance technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Appliance Guru Your Own Question
Appliance Guru
Appliance Guru
Appliance Guru, Owner and Technician
Category: Appliance
Satisfied Customers: 18,709
18,709 Satisfied Customers
Experience: Over 20 yrs. experience with 25,000+ in home repairs.

Appliance Guru is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Thank you for the expeditious answer. It's good to know you're out there and awake in the wee hours when I finally have time to ask questions about my Jenn Air.

JeanRiverhead, NY

You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future.

JimmyBagley, IA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

John

John

Home Appliance Technician

13,453 satisfied customers

Appliance repair business owner for over 43 years.

Tom Goellner

Tom Goellner

Home Appliance Technician

1,602 satisfied customers

32 yrs. experience servicing major appliances and HVAC equipment.

Tyler Z.

Tyler Z.

Appliance Doc

87,701 satisfied customers

9+ years being an appliance technician with factory training.

Kelly

Kelly

Appliance Technician

20,213 satisfied customers

Highly accurate diagnostician with over 30 years experience!

The Home Smithy

The Home Smithy

Home Appliance Technician

6,148 satisfied customers

30 years repairing appliances

william

william

Home Appliance Technician

3,012 satisfied customers

Major Home Appliance Technician Specialist Whirpool Certificate

John

John

restaurant equipment technician

2,103 satisfied customers

25+ years experience. I'm now employed by a commercial cooking equipment service company

< Previous | Next >

Related Appliance Questions
I have a GE Profile gas stove, and the center burner fridge
Hi. I have a GE Profile gas stove, and the center burner fridge will not ignite. It lights fine with a match, and so I tried replacing the igniter, but that did not solve the problem. There is no spar… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
87,701 satisfied customers
We have a short in circuit or in stove feeding the igniters
We have a short in circuit or in stove feeding the igniters in our Vikiing Stove. Is there no way to light oven pilots manually? … read more
Kelly
Kelly
Appliance Technician
High School or GED
20,213 satisfied customers
Sonja. My issue is that I have a Jenn Air 6 burner gas stove
Customer: Sonja. My issue is that I have a Jenn Air 6 burner gas stove w griddle and double gas/convection on the bottom- the larger oven will not light/ turn on- the smaller oven works fine. Im think… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
87,701 satisfied customers
I have a GE gas stove with auto pilot....water boiled over
I have a GE gas stove with auto pilot....water boiled over & two of the burners don't work....ignitor keeps clicking but won't ignite unless I put a match to it. Can you help mes?… read more
Kelly
Kelly
Appliance Technician
High School or GED
20,213 satisfied customers
I have an old Hardwick (according to The Stove Lady at Belgrove
I have an old Hardwick (according to The Stove Lady at Belgrove Appliance in New York) gas range. I have used it since summer 1968 when it was purchased as a used appliance in Northern Vermont. It has… read more
Kelly
Kelly
Appliance Technician
High School or GED
20,213 satisfied customers
frigidaire stove lpg. pilot light comes on gas is on and top
frigidaire stove lpg. pilot light comes on gas is on and top burners work .Oven do not inite was working thanksgiving week not now.… read more
Kelly
Kelly
Appliance Technician
High School or GED
20,213 satisfied customers
Where is the pilot light for the ovens on a Viking stove with
Where is the pilot light for the ovens on a Viking stove with six burners, grill and griddle on top, about ten years old? thank you!… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
87,701 satisfied customers
Stove stopped working last night, piolot lights out. What should
Stove stopped working last night, piolot lights out. What should I do? There is no reason why piolot lights should have gone off (gas stocked & on, no breeze, etc)… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
87,701 satisfied customers
I have a gas stove. On Friday, we had 2 cleaning ladies come
I have a gas stove. On Friday, we had 2 cleaning ladies come while I was gone at school. On Friday night, I tried lighting one of the burners to cook some veggies - you can hear the gas running when y… read more
Justin
Justin
Appliance tech and Business owner
High School or GED
827 satisfied customers
How do you turn on the pilotlight for the RobertShaw T-2122
How do you turn on the pilotlight for the RobertShaw T-2122? Is there a button to depress to light it or another mechanism?… read more
william
william
Home Appliance Technician
Vocational, Technical or Trade Scho
3,012 satisfied customers
after turning on the oven it doesnt get hot and continues
after turning on the oven it doesn't get hot and continues to smell like gas. I think it might be the pilot light in the oven but not sure how to light it. Stove top and griddle are working fine. Any … read more
Appliance Man
Appliance Man
Appliance Tech
8,952 satisfied customers
I have an old Tappan Auto Pilotless Ignition gas oven. It is
I have an old Tappan Auto Pilotless Ignition gas oven. It is the extra oven in the house we just purchased. How can I tell if it is ready to use? I have tested the burners and they work/ignite just fi… read more
bryanpaul52
bryanpaul52
Tech/owner
17 satisfied customers
Hello. We had the gas turned off at our house briefly today,
Hello. We had the gas turned off at our house briefly today, and while all the pilot lights on our wedgewood stove have been relit (and the top burners are working), the stove and broiler aren't worki… read more
John
John
restaurant equipment technician
Associate Degree
2,103 satisfied customers
We have a 36 Tappan free standing gas stove with electrical
We have a 36" Tappan free standing gas stove with electrical ignition. On top of the stove there are 4 eyes and i griddle in the center. Question: When lighting the burners, oven and broiler are all o… read more
bryanpaul52
bryanpaul52
Tech/owner
17 satisfied customers
I have a Crosley 36 in. gas stove with 5th eye or griddle.
I have a Crosley 36 in. gas stove with 5th eye or griddle. My oven quit on me Wed. night. We replaced the oven valve but it still will not work. The pilot will not light. What could this be? Please he… read more
mranswer
mranswer
TECHNICIAN
Bachelor's Degree
481 satisfied customers
We have an older GE Oven +/- 18 years old. Gas with Electric
We have an older GE Oven +/- 18 years old. Gas with Electric start. Our pilot light went out. How do I relight our pilot light? Thank you.… read more
esequiel walker
esequiel walker
Appliance technician
High School or GED
4,647 satisfied customers
I have a Viking gas burner oven. In the past a burner or two
I have a Viking gas burner oven. In the past a burner or two will not work for a couple days. But now, all four burners and the oven will not light. The oven light works. There is no clicking like bef… read more
Dave
Dave
Master's Degree
291 satisfied customers
my son just purchased a Kenmore wilcolator gas range/oven.
my son just purchased a Kenmore wilcolator gas range/oven. We just hooked it up. Can you tell us how and where to light the pilot light? Inside the oven door, it says light here. Is that the only plac… read more
Chas
Chas
Master Appliance Repair Technician
Vocational, Technical or Trade Scho
7,026 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x