Appliance

Need Appliance Repair Help? Ask a Technician for Answers ASAP

Ask an Expert,
Get an Answer ASAP!

Appliance
This answer was rated:

I have a GE Profile, gas stove/oven combination. It is less

Hi, I have a...
Hi, I have a GE Profile, gas stove/oven combination. It is less than a year old. We used the oven fine on Friday night but yesterday, I noticed the oven doesn't get hot. The gas burners work fine tho. Could the pilot light have gone out? When we turn on the oven you can always hear the gas light up. It is currently not doing that. Worries as Thanksgiving is this week! Thank you!
JA: Can you guesstimate how old your GE is? And just to clarify, what's the exact model?
Customer: Sorry, I don't have the model but it is brand new. Less than one year old. It has 4 gas burners on top and a griddle in the center of the top.
JA: Do you plan on doing the work yourself?
Customer: Not sure
JA: Anything else we should know to help you best?
Customer: Just hoping to get it working by Thanksgiving!
Show More
Show Less
Ask Your Own Appliance Question
Answered in 5 minutes by:
11/20/2017
Appliance Guru
Appliance Guru, Owner and Technician
Category: Appliance
Satisfied Customers: 16,669
Experience: Over 20 yrs. experience with 25,000+ in home repairs.
Verified

One moment while I get some information for you! Note it takes time to type and add links so please be patient.

Ask Your Own Appliance Question

When that happens you need to replace the oven ignitor on the unit. Turn the oven on and then open the door on the unit and look in the vent slots on the bottom plate. If the glow ignitor is getting voltage it will glow unless it is broken. If is weak, it will glow but it will not pull enough current to open the gas valve. They typically have to draw 3.2-3.6 amps for a square style one or 2.2-2.8 amps for a round style one. If they do not draw enough they will never open the gas valve or take a long long time to open them. The ignitors are pretty easy to change out, just 2 screws and two wires to either plug in or splice together. Here is a video to assist.

CLICK HERE

All I ask is please select the 5 STAR rating at the top of your page before leaving otherwise I receive ZERO credit for assisting you. Thanks and you can come back anytime for free followup questions.

Appliance Guru
Appliance Guru, Owner and Technician
Category: Appliance
Satisfied Customers: 16,669
Experience: Over 20 yrs. experience with 25,000+ in home repairs.
Verified
Appliance Guru and 87 other Appliance Specialists are ready to help you
Ask your own question now
Ask Appliance Guru Your Own Question
Appliance Guru
Appliance Guru
Appliance Guru, Owner and Technician
Category: Appliance
Satisfied Customers: 16,669
16,669 Satisfied Customers
Experience: Over 20 yrs. experience with 25,000+ in home repairs.

Appliance Guru is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Thank you for the expeditious answer. It's good to know you're out there and awake in the wee hours when I finally have time to ask questions about my Jenn Air.

JeanRiverhead, NY

You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future.

JimmyBagley, IA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

John

John

Home Appliance Technician

13,453 satisfied customers

Appliance repair business owner for over 43 years.

Tom Goellner

Tom Goellner

Home Appliance Technician

1,557 satisfied customers

32 yrs. experience servicing major appliances and HVAC equipment.

Tyler Z.

Tyler Z.

Appliance Doc

83,058 satisfied customers

9+ years being an appliance technician with factory training.

Kelly

Kelly

Appliance Technician

18,340 satisfied customers

Highly accurate diagnostician with over 30 years experience!

The Home Smithy

The Home Smithy

Home Appliance Technician

6,148 satisfied customers

30 years repairing appliances

william

william

Home Appliance Technician

3,012 satisfied customers

Major Home Appliance Technician Specialist Whirpool Certificate

John

John

restaurant equipment technician

2,103 satisfied customers

25+ years experience. I'm now employed by a commercial cooking equipment service company

< Previous | Next >

Related Appliance Questions
My griddle will not get very hot on my zdp486ndp3ss.
my griddle will not get very hot on my zdp486ndp3ss. Adjustment problem, thermostat issue or something else? … read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
83,058 satisfied customers
How do you change orface on gas stove. Just gt stove
how do you change orface on gas stove JA: I'll do all I can to help. How long have you been dealing with this? Customer: just gt stove JA: Do you plan on doing the work yourself? Customer: yes JA: Any… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
83,058 satisfied customers
My Viking gas stove model # VGIC305-4BSS. WILL only light on
WILL only light on the right side of the oven. The broiler and the left side won't light up … read more
Rusty S
Rusty S
Technician
66 satisfied customers
I have a garland 6 burner 2 oven unit with griddle and after
I have a garland 6 burner 2 oven unit with griddle and after shutting the gas off to service the fire suppression system we're not getting gas to the ovens, neither the pilots or burners will light. … read more
Appliance Guru
Appliance Guru
Owner and Technician
16,669 satisfied customers
I just purchased a GE gas range with a grill/griddle and am
I just purchased a GE gas range with a grill/griddle and am wondering whether the Whirlpool cover will fit it. … read more
Appliance Tech Dave
Appliance Tech Dave
Vocational, Technical or Trade Scho
1,116 satisfied customers
I need help. 4 mouth i ad a broken griddle control and oven
4 mouth i ad a broken griddle control and oven temp control … read more
Rusty S
Rusty S
Technician
66 satisfied customers
I have a whirlpool gas stove mod #wfg510soab2 it has a code
I have a whirlpool gas stove mod #wfg510soab2 it has a code f1e1 … read more
travis webb
travis webb
tech.
2,228 satisfied customers
I have a GE Profile, gas stove/oven combination. It is less
Hi, I have a GE Profile, gas stove/oven combination. It is less than a year old. We used the oven fine on Friday night but yesterday, I noticed the oven doesn't get hot. The gas burners work fine tho.… read more
Appliance Guru
Appliance Guru
Owner and Technician
16,669 satisfied customers
Superba oven wont turn on. Controls are not on gas stove.
superba oven wont turn on. Controls are not on gas stove … read more
Whrlp Master Tech
Whrlp Master Tech
Vocational, Technical or Trade Scho
4,977 satisfied customers
I have a GE Profile gas stove, and the center burner fridge
Hi. I have a GE Profile gas stove, and the center burner fridge will not ignite. It lights fine with a match, and so I tried replacing the igniter, but that did not solve the problem. There is no spar… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
83,058 satisfied customers
Our premier gas stove is not keeping temperature at the
Our premier gas stove is not keeping temperature at the control dial setting. If we set it for 350, it heats to over 400. is there a simple way to fix this? … read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
83,058 satisfied customers
I have an older gm monogram range, 48" 6 burner and griddle
I have an older gm monogram range, 48" 6 burner and griddle range. the large oven doesnt come up to temperature when you select back. If you set the smaller oven first to 350F the large oven most time… read more
Tom Goellner
Tom Goellner
Home Appliance Technician
Vocational, Technical or Trade Scho
1,557 satisfied customers
Gas stove with electric oven. Oven reads "off" but
Gas stove with electric oven. Oven reads "off" but electricity is on in the house. … read more
Kelly
Kelly
Appliance Technician
High School or GED
18,340 satisfied customers
I have Thermador rangetop(6 burner with griddle). Few days
I have Thermador rangetop(6 burner with griddle). Few days ago the circuit breaker down. After I turned on the breaker. 2 burner on the left side could not be ignited. The other 4 burners work ok. Pls… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
83,058 satisfied customers
W sold a brand new thermostat 72" Southbend griddle.
w sold a brand new thermostat 72" Southbend griddle. Customer says the left ignitor is not sparking and can not light. Right one is sparking. There has to be a way to light manually doesn't there? … read more
Appliance Guru
Appliance Guru
Owner and Technician
16,669 satisfied customers
Jenn-Aire range jes9750: when griddle turned off, fan stays
Jenn-Aire range jes9750: when griddle turned off, fan stays on. Fan works properly with oven and burners. … read more
Appliance Guru
Appliance Guru
Owner and Technician
16,669 satisfied customers
I have a thermador range and need a replacement griddle and
I have a thermador range and need a replacement griddle and range knob. How do I order these parts? … read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
83,058 satisfied customers
My Viking griddle light doesn't come on when I turn on the
My Viking griddle light doesn't come on when I turn on the griddle knob. There also doesn't seem to be any gas coming from it either but all other burners are working … read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
83,058 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x