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When I push the washer start button nothing happens. I

Customer Question
When I push the...

When I push the washer start button nothing happens. I replaced the lid lock and still nothing.

Contractor's Assistant: What's the make and model of your washing machine? And can you guesstimate how old it is?

G.E stackable washer and dryer model gtup270emiww. 5 years old.

Contractor's Assistant: Do you plan on doing the work yourself?

Trying to do it myself.

Submitted: 7 months ago.Category: Appliance
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Answered in 5 minutes by:
11/20/2017
Appliance Technician: Appliance Guru, Owner and Technician replied 7 months ago
Appliance Guru
Appliance Guru, Owner and Technician
Category: Appliance
Satisfied Customers: 18,693
Experience: Over 20 yrs. experience with 25,000+ in home repairs.
Verified

One moment while I get some information for you! Note it takes time to type and add links so please be patient.

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Appliance Technician: Appliance Guru, Owner and Technician replied 7 months ago

See if it will go into service mode.] TO ENTER TO SERVICE MODE, ROTATE CYCLE SELECTOR TO ANY POSITION EXCEPT POSITION 6. PRESS START BUTTON AND FS BUTTON AT SAME TIME, WAIT 3 SECONDS, THEN ROTATE CYCLE SELECTOR TO POSITION 6, WAIT 3 SECONDS AND RELEASE BOTH BUTTONS AND ALL LEDS WILL BLINK. Does that happen?

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Customer reply replied 7 months ago
No
Appliance Technician: Appliance Guru, Owner and Technician replied 7 months ago

OK then either the main board is burned out or there is a power supply issue to the unit. Make sure you have power to the unit if you do then you need to replace this board behind the console...CLICK HERE

All I ask is please select the 5 STAR rating at the top of your page before leaving otherwise I receive ZERO credit for assisting you. Thanks and you can come back anytime for free followup questions.

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Customer reply replied 7 months ago
We have the panel open. We do not see this main board that you have showed us. We have three little black boxes and white looking small "T" panel that looks like it is the washer control lights and FS buttons
Appliance Technician: Appliance Guru, Owner and Technician replied 7 months ago

SEE HERE>.....CLICK ME

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Customer reply replied 7 months ago
Since you were able to help fix this problem, you will be refunding my $5.00, correct?
Appliance Technician: Appliance Guru, Owner and Technician replied 7 months ago

I am not sure what you mean when you said, "

"Since you were able to help fix this problem, you will be refunding my $5.00, correct?"

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Customer reply replied 7 months ago
I paid $5.00 to talk to you. If not satisfied, full refund.
Customer reply replied 7 months ago
34;UN" able to fix the problem. Sorry, typed it wrong.
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