Appliance

Need appliance repair help? Ask a technician for answers ASAP

Ask an Expert,
Get an Answer ASAP!

My 5 year old Model #ED2KAXVS, serial #MR23108506 is leaking…

Customer Question
My 5 year old...

My 5 year old Model #ED2KAXVS, serial #MR23108506 is leaking water from underneath, periodically, like every 10 days, or weekly.

Contractor's Assistant: How long has this been going on? And how severe is the problem?

Maybe 3 weeks, and it leaves a rather large puddle on the floor.So something needs to be done.

Contractor's Assistant: Do you plan on doing the work yourself?

No, but maybe my son in law could, he's quite handy

Submitted: 9 months ago.Category: Appliance
Show More
Show Less
Ask Your Own Appliance Question
Answered in 1 minute by:
11/20/2017
Appliance Technician: Kelly, Appliance Technician replied 9 months ago
Kelly
Kelly, Appliance Technician
Category: Appliance
Satisfied Customers: 26,080
Experience: Highly accurate diagnostician with over 30 years experience!
Verified

Thanks for counting on us to help with your appliance problem. My name is ***** ***** I look forward to helping you!

Ask Your Own Appliance Question
Appliance Technician: Kelly, Appliance Technician replied 9 months ago

Are you finding a sheet of ice on the freezer floor (inside the freezer), too?

Ask Your Own Appliance Question
Customer reply replied 9 months ago
No
Customer reply replied 9 months ago
NO
Appliance Technician: Kelly, Appliance Technician replied 9 months ago

Sorry for the auto call offer, I have no control over those. What area are you seeing the water puddle in, like left front, right rear, etc?

Ask Your Own Appliance Question
Customer reply replied 9 months ago
Left side
Appliance Technician: Kelly, Appliance Technician replied 9 months ago

Thank you. Please allow me just a few minutes to prepare some information for you, thank you!

Ask Your Own Appliance Question
Appliance Technician: Kelly, Appliance Technician replied 9 months ago

If no ice is found on the freezer floor, the water filter housing is likely in need of replacing. I would replace both the housing and the filter. The video at the link below shows how it is replaced.

CLICK HERE

The link below is to the part you will need!

FILTER HOUSING

FILTER

If you would be so kind, would you please remember to rate my service USING THE STAR SCALE at the top or the bottom of the page before you leave today? If you don't, I receive no credit for my work. The deposit you placed stays with the site. You may post back at anytime with follow up questions. Please let me know how I may earn your 5 star rating! Thank you so much!

Ask Your Own Appliance Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an appliance technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Kelly Your Own Question
Kelly
Kelly
Kelly, Appliance Technician
Category: Appliance
Satisfied Customers: 26,080
26,080 Satisfied Customers
Experience: Highly accurate diagnostician with over 30 years experience!

Kelly is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Thank you for the expeditious answer. It's good to know you're out there and awake in the wee hours when I finally have time to ask questions about my Jenn Air.

JeanRiverhead, NY

You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future.

JimmyBagley, IA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

John

John

Home Appliance Technician

13,453 satisfied customers

Appliance repair business owner for over 43 years.

Tom Goellner

Tom Goellner

Home Appliance Technician

1,606 satisfied customers

32 yrs. experience servicing major appliances and HVAC equipment.

Tyler Z.

Tyler Z.

Appliance Doc

88,462 satisfied customers

9+ years being an appliance technician with factory training.

Kelly

Kelly

Appliance Technician

26,080 satisfied customers

Highly accurate diagnostician with over 30 years experience!

The Home Smithy

The Home Smithy

Home Appliance Technician

6,148 satisfied customers

30 years repairing appliances

william

william

Home Appliance Technician

3,012 satisfied customers

Major Home Appliance Technician Specialist Whirpool Certificate

John

John

restaurant equipment technician

2,103 satisfied customers

25+ years experience. I'm now employed by a commercial cooking equipment service company

< Previous | Next >

Related Appliance Questions
I have a Maytag Bravo that leaks small amounts of water
I have a Maytag Bravo that leaks small amounts of water occasionally. It shows up in front of the machine in small puddles. I have had a repair man out twice (I use the title loosely, I don't think he… read more
Joel Swenson
Joel Swenson
High School or GED
4,176 satisfied customers
5 years ago I bought an Amana washing machine - model
5 years ago I bought an Amana washing machine - model LW8253W serial #0405040977 - it was a great bagain and figured someone in my family would eventually need a washing machine - it has sat in my son… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
88,462 satisfied customers
I have a kenmore elite oven model # 790.99012101 it keeps
I have a kenmore elite oven model # 790.99012101 it keeps beeping and an error code f1 comes up … read more
Eng-Tech
Eng-Tech
Bachelor's in Electrical Engineering Technology
My 10 year old 2 door, bottom freezer Amana refrigerator is
My 10 year old 2 door, bottom freezer Amana refrigerator is having a problem. The door with the water and ice release compartment has a control panel above the dispensing area. Every few hours the lig… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
88,462 satisfied customers
Have an LG front loading Washer (WM2455HG) that is 8 yrs old.
Have an LG front loading Washer (WM2455HG) that is 8 yrs old. Has had heavy, heavy use in our house over that time periods. Probably used several times a day, every day for last 6 years. Small kids me… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
88,462 satisfied customers
I have a top freezer refrigerator without the ice maker hooked
I have a top freezer refrigerator without the ice maker hooked up. We have had two power outages, no longer than six hours each, in the last two weeks. First the smell from the fridge was awful. Clean… read more
Barry G.
Barry G.
Vocational, Technical or Trade School
6,755 satisfied customers
Woke up to a not cold fridge and a freezer that was fridge
Woke up to a 'not cold' fridge and a freezer that was fridge temp. Discarded contents, emptied ice bin, dusted the vent behind the fridge by the compressor and all around it (which there was quite a b… read more
Barry G.
Barry G.
Vocational, Technical or Trade School
6,755 satisfied customers
I have a Frigidaire/Electroluxe side-by-side refrigerator,
I have a Frigidaire/Electroluxe side-by-side refrigerator, model PLRS267ZAB6. After the ice maker stopped making ice last week my dad (who is visting) checked the solenoids and determined they are wor… read more
Appliance Tech Larry
Appliance Tech Larry
Outside inhome service tech
High School or GED
19,156 satisfied customers
How to repair a washing machine seal? A chunk got torn out.
My washing machine door boot seal has a chunk torn out of it, approx. The size of a dime. It only leaks a lot of water when it spins. Is there any way I could fix this one small area without buying th… read more
Repairman1981
Repairman1981
Appliance Repair Technician
High School or GED
2,172 satisfied customers
Hello there, I have a GE Profile Refer that is 10 years old.
Hello there, I have a GE Profile Refer that is 10 years old. The model # XXXXX: TFX25PRYFVVVV. the Serial # XXXXX: FT228752. Anyway my problem is that every day or two water leaks out of the bottom of… read more
Mike
Mike
Owner
Vocational, Technical or Trade Scho
17,625 satisfied customers
My father in law bought a GE washing machine in march 2008
My father in law bought a GE washing machine in march 2008 model # XXXXX serial # XXXXX It isn't spinning the clothes dry. An appliance man in town came to look at it since he only had a one year warr… read more
Mike
Mike
Owner
Vocational, Technical or Trade Scho
17,625 satisfied customers
I have Jenn Air refrigerator I bought new in 2001 or so...Model
I have Jenn Air refrigerator I bought new in 2001 or so...Model # XXXXX XXXXX Periodically, i get puddles of water underneath the front of the fridge. At times there also seems to be "warm" air coming… read more
esequiel walker
esequiel walker
Appliance technician
High School or GED
4,647 satisfied customers
I have a Maytag dishwasher that is only about 3 years old.
I have a Maytag dishwasher that is only about 3 years old. I received a recall notice that said there was something wrong with the heating coil and that it needed to be replaced. They sent a technicia… read more
Barry G.
Barry G.
Vocational, Technical or Trade School
6,755 satisfied customers
MODEL ED2LEXTD00 EVERY 2 TO 3 DAYS I GET A LARGE PUDDLE
MODEL: ED2LEXTD00 EVERY 2 TO 3 DAYS I GET A LARGE PUDDLE OF WATER UNDER MY REFRIGERATOR BUT CAN'T FIND WHERE IT IS COMING FROM… read more
John
John
Home Appliance Technician
Vocational, Technical or Trade Scho
13,453 satisfied customers
My refridgerator, a bottom freezer model (Kenmore model 596.62232200,
My refridgerator, a bottom freezer model (Kenmore model 596.62232200, maybe 6 years old is having a hard time defrosting. In the past year, it has gotten so blocked up with ice I've had to to defrost … read more
Appliance Tech Larry
Appliance Tech Larry
Outside inhome service tech
High School or GED
19,156 satisfied customers
I have a Kenmore Model 596.63822200. This unit is about 5
I have a Kenmore Model 596.63822200. This unit is about 5 yrs old. A few weeks ago the freezer temp started to go back and forth from -10 to +30. The fan seemed to switch on and off frequently during … read more
Appliance Man
Appliance Man
Appliance Tech
8,952 satisfied customers
At Pizza Hut we have a large make-table and we are suposed
At Pizza Hut we have a large make-table and we are suposed to empty it at night. It seems to always be breaking down a couple weeks after the repair man fixes it. We take out everything at night but s… read more
north durham appliance
north durham appliance
owner technition
appliance tech
158 satisfied customers
My frididaire ceramic top stove... both small burners quit ...
My frididaire ceramic top stove... both small burners quit working. could they be burned out or could it be something else?… read more
MrBill
MrBill
Appliance Technician
Vocational, Technical or Trade Scho
306 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x