Appliance

Need Appliance Repair Help? Ask a Technician for Answers ASAP

Ask an Expert,
Get an Answer ASAP!

Appliance
This answer was rated:

I have a whirlpool refrigerator with a ice maker and water

hello, I have a whirlpool...
hello, I have a whirlpool refrigerator with a ice maker and water dispenser. the water dispenser and light work bit the ice dispenser will not dispense ice
JA: Can you guesstimate how old your Whirlpool is? And just to clarify, what's the exact model?
Customer: it is 9 years old, model # ED2LHEXTDOO
JA: Do you plan on doing the work yourself?
Customer: yes
JA: Anything else we should know to help you best?
Customer: when I push the dispenser, it just does a soft clicking noise
Show More
Show Less
Ask Your Own Appliance Question
Answered in 1 minute by:
11/20/2017
Appliance Guru
Appliance Guru, Owner and Technician
Category: Appliance
Satisfied Customers: 16,641
Experience: Over 20 yrs. experience with 25,000+ in home repairs.
Verified

One moment while I get some information for you! Note it takes time to type and add links so please be patient.

Ask Your Own Appliance Question

OK a couple things may have happened, first check and make sure the switch is working for the dispenser if you are hearing the clicking noise from the switch it should be working. If it is then you need to check the auger motor for power. Do you have a volt meter?

Ask Your Own Appliance Question

OK are you sure the switch for the auger is working? If you are sure then remove the bin inside the unit and remove the rear panel to get to the auger motor and when you are to the motor there are two wires to it. Press the light switch in and having someone press the dispenser for ice see if you have 120 volts to it.

Ask Your Own Appliance Question
Customer reply replied 25 days ago
I'm not completely sure the dispenser switch is working, but the light is working

OK on the bottom ede of the dispenser trim there are two slits, using a screw driver or flat object pry the trim off from the bottom slits and it will pop off and lift up and off. Unplug the front trim and then remove the white bracket that holds the 2 microswitches in place...see if one of the posts that mount the microswitch for the dispenser is broken off. Then when you press the dispenser in it will actually not hit the switch right. That is a very common issue. Let me know what you find.

Ask Your Own Appliance Question
Customer reply replied 25 days ago
are the microswitchs black?

Yes

Ask Your Own Appliance Question
Customer reply replied 25 days ago
Ok, yes the front white bracket is broke off, and the two thin white posts that go through the microswich are broke off as well. if I push the button on the microswitch, ice will come put
Customer reply replied 25 days ago
out

Yes that is super common here is a link to the part you need....CLICK HERE All I ask is please select the 5 STAR rating at the top of your page before leaving otherwise I receive ZERO credit for assisting you. Thanks and you can come back anytime for free followup questions.

Appliance Guru
Appliance Guru, Owner and Technician
Category: Appliance
Satisfied Customers: 16,641
Experience: Over 20 yrs. experience with 25,000+ in home repairs.
Verified
Appliance Guru and 87 other Appliance Specialists are ready to help you
Ask your own question now
Ask Appliance Guru Your Own Question
Appliance Guru
Appliance Guru
Appliance Guru, Owner and Technician
Category: Appliance
Satisfied Customers: 16,641
16,641 Satisfied Customers
Experience: Over 20 yrs. experience with 25,000+ in home repairs.

Appliance Guru is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Thank you for the expeditious answer. It's good to know you're out there and awake in the wee hours when I finally have time to ask questions about my Jenn Air.

JeanRiverhead, NY

You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future.

JimmyBagley, IA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

John

John

Home Appliance Technician

13,453 satisfied customers

Appliance repair business owner for over 43 years.

Tom Goellner

Tom Goellner

Home Appliance Technician

1,557 satisfied customers

32 yrs. experience servicing major appliances and HVAC equipment.

Tyler Z.

Tyler Z.

Appliance Doc

83,058 satisfied customers

9+ years being an appliance technician with factory training.

Kelly

Kelly

Appliance Technician

18,340 satisfied customers

Highly accurate diagnostician with over 30 years experience!

The Home Smithy

The Home Smithy

Home Appliance Technician

6,148 satisfied customers

30 years repairing appliances

william

william

Home Appliance Technician

3,012 satisfied customers

Major Home Appliance Technician Specialist Whirpool Certificate

John

John

restaurant equipment technician

2,103 satisfied customers

25+ years experience. I'm now employed by a commercial cooking equipment service company

< Previous | Next >

Related Appliance Questions
Whirlpool GZ25FSRXYY2 refrigerator. Ice maker stopped
Whirlpool GZ25FSRXYY2 refrigerator. Ice maker stopped working. Replaced Ice maker. Water valve is okay. New Water filter. still will not iniate cycle … read more
Joel Swenson
Joel Swenson
High School or GED
3,296 satisfied customers
Maytag ice maker is not working. It is not making ice.
I have a Maytag refrigerator not making ice. Water comes out of door fine. I put in some water manually and it made ice so I believe the line is plugged or frozen. Is there 2 water valves for this mod… read more
MASTERTECH
MASTERTECH
Owner
Vocational, Technical or Trade Scho
6,817 satisfied customers
Refrigerator (ED2VHEXTQ01) Ice maker will not fill. Seems to
Refrigerator (ED2VHEXTQ01) Ice maker will not fill. Seems to cycle correctly if manually filled. Stopped working when I had to repair the main water hose. Happened once before with a filter change. Wa… read more
Engineer-Tech
Engineer-Tech
Bachelor\u0027s in Electrical Engineering Technology
757 satisfied customers
The ice maker has not dispensed ice for a while and then 2
the ice maker has not dispensed ice for a while and then 2 days ago the water dispenser stopped working. I have model # EW23BC71IS3 Serial #4A01307240. … read more
Rusty S
Rusty S
Technician
57 satisfied customers
Model # for an ice maker to be installed in modelRF170wdlx5.
model # for an ice maker to be installed in modelRF170wdlx5 … read more
Kelly
Kelly
Appliance Technician
High School or GED
18,340 satisfied customers
The ice maker in our Whirlpool refrigerator is not making
The ice maker in our Whirlpool refrigerator is not making ice. Help! … read more
Joel Swenson
Joel Swenson
High School or GED
3,296 satisfied customers
Ice maker on frigerdare does not fill with water. Water is
Ice maker on frigerdare does not fill with water. Water is available on water dispenser on front. … read more
Whrlp Master Tech
Whrlp Master Tech
Vocational, Technical or Trade Scho
4,977 satisfied customers
The ice maker is working and water dispenses, but there is a
The ice maker is working and water dispenses, but there is a water leak inside the freezer. … read more
Joel Swenson
Joel Swenson
High School or GED
3,296 satisfied customers
My ice maker and water depenser are not working,ice maker
my ice maker and water depenser are not working,ice maker keeps open shut open shut, driving me craa … read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
83,058 satisfied customers
The ice maker on top works but the ice maker in the freezer
the ice maker on top works but the ice maker in the freezer does not ,why? … read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
83,058 satisfied customers
Ice maker not working-changed out ice maker -have valve in
ice maker not working-changed out ice maker -have valve in hand #N-86-QC (2188709) continunity seems good water flow good. Can valve still be bad ? Thanks … read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
83,058 satisfied customers
When Ice maker requires water for ice or the water dispenser
When Ice maker requires water for ice or the water dispenser is used, a loud machine gun like sound comes from upper left. If water is dispensed for servral seconds the noise slowly quiets down. Idea … read more
Joel Swenson
Joel Swenson
High School or GED
3,296 satisfied customers
LFX25960SB LG POS...the ice maker and water dispenser has
LFX25960SB LG POS...the ice maker and water dispenser has stopped working. I had replaced the ice maker as the arm had stopped. It worked for a while then stopped again. changed the filter and the inl… read more
travis webb
travis webb
tech.
2,215 satisfied customers
We have a side by side with ice maker & water dispenser.
We have a side by side with ice maker & water dispenser. Today it will not give us water & the ice maker isn't working. … read more
travis webb
travis webb
tech.
2,215 satisfied customers
My water dispenser won't work. Water reaches the ice maker
my water dispenser won't work. Water reaches the ice maker and to the coupler at the bottom of the door. So something is wrong with the water line within the freezer door. How do I fix it? Can I take … read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
83,058 satisfied customers
Lg refrigerator water dispenser works ice maker does not,
Lg refrigerator water dispenser works ice maker does not … read more
Dino
Dino
gcse
52 satisfied customers
My ice maker does not make ice...the water dispenser works,
my ice maker does not make ice...the water dispenser works … read more
Kelly
Kelly
Appliance Technician
High School or GED
18,340 satisfied customers
Our Whirlpool ED22PQ ice maker/water dispenser does not have
Hi, Our Whirlpool ED22PQ ice maker/water dispenser does not have good pressure. The icemaker used to work well but now the ice cubes are hollow. I read on the back of the refrig that there is a water … read more
Whrlp Master Tech
Whrlp Master Tech
Vocational, Technical or Trade Scho
4,977 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x