Appliance

Need Appliance Repair Help? Ask a Technician for Answers ASAP

Ask an Expert,
Get an Answer ASAP!

Appliance

I have a GE Front Loader washing machine Model

Customer Question
#GFWR4805F2MC. The washer starts the...
I have a GE Front Loader washing machine Model #GFWR4805F2MC. The washer starts the wash cycle, starts filling the tub then stops, goes into pause, unlocks the door then locks the door they tries to continue the fill process. This pause and un-pause goes on a few times then shuts off.I tried different wash cycles but it always goes into Pause. When it tries to fill the tub, it does not sound right. It starts to fill, stops and does not seem to fill like it use too.Any Ideas?Thanks,
Brian
Submitted: 22 days ago.Category: Appliance
Show More
Show Less
Ask Your Own Appliance Question
Customer reply replied 22 days ago
Not sure if it could be the water inlet valve. What else could cause this?Thanks,
Brian
Answered in 1 hour by:
11/20/2017
Appliance Technician: Master Tech, Whirlpool Master Technician replied 22 days ago
Master Tech
Master Tech, Whirlpool Master Technician
Category: Appliance
Satisfied Customers: 10,940
Experience: 30 years Appliance Field 15 yr with Whirlpool Corp. 9 yrs Whirlpool Technical Assistance Line
Verified

My name is Woody.
I`m sorry to hear that your having issues!
I will do my best to take the information that you provide to me and make a Diagnosis for you to be able to repair your own Appliance.

From what your saying it sounds as during the self check the door lock is not passing so the washer tries to lock the door again and start the load over again .

If during this self check if the electronic control is not recognizing that the door is in fact locked it will do this .

Which is a common failure on front load washers.

I recommend to replaced the door lock assembly.

I can provide you with the parts link if you need it , just reply back to me!

Ask Your Own Appliance Question
Customer reply replied 22 days ago
it's common to start filling and even running then go into the pause phase and back in forth, lock and unlock? Just sounded funny during the fill cycle.Please let me know the best way to replace the lock assemble.Thanks,
Brian
Appliance Technician: Master Tech, Whirlpool Master Technician replied 22 days ago

Yes the control board is stopping the unit and trying to lock the door it is not recognizing the door is locked so it tried to lock it several times , if it does this for a total of 6 times it will go into an error code mode .

here is a link to the part.

The link below is to the part you will need from a highly recommended company rated A+ with the Better Business Bureau.
They offer a 100% money back guarantee, EVEN ON INSTALLED ELECTRICAL PARTS, for an entire year!
They are the only company to allow returns on installed parts for a refund and offer a FULL ONE YEAR WARRANTY!

---> CLICK HERE <--- FOR THE CORRECT PART FOR YOUR MODEL

And here is a video showing you how to replace a GE door latch /lock assembly .

https://www.youtube.com/watch?v=InskOLbvpPs

If you have any questions just reply back to me .

Ask Your Own Appliance Question
Appliance Technician: Master Tech, Whirlpool Master Technician replied 22 days ago

If you need me again for any other issues you can request me Whrlp Master Tech.

And Even after you rate me Today if you have a question just reply back to me,
I will still assist you, no extra charges .
But rating me 5 STARS is the ONLY way I get paid for my time. I do not get compensated until you rate me.

Ask Your Own Appliance Question
Customer reply replied 21 days ago
Hi Whrip,Well that didn't work. I replaced the door latch, and unfortunately had to wait a day since nobody had it in stock and had to overnight the part. It is still going into pause mode as is's filling the tub.What are your thoughts as what else it could be?Thanks,
Appliance Technician: Master Tech, Whirlpool Master Technician replied 21 days ago

and it still just locks the door and brings in just a small amount of water the stops correct?

Ask Your Own Appliance Question
Customer reply replied 21 days ago
Hi Woody,Now it just starts to fill then goes in pause. It then clicks back and forth to lock and unlock but clicks back to pause.
Customer reply replied 21 days ago
When it first started it was half way through the wash cycle then went to pause, unlocking and locking the door.
Appliance Technician: Master Tech, Whirlpool Master Technician replied 21 days ago

ok if it is still locking and unlocking the door and you have replaced the door latch /lock assembly ,the it has to be an issue with the electronic control board in the door lock circuit.

It appears it does not sense that the door is locked that is why it locks -unlocks over and over.

If you got the door latch lock assembly from Repair Clinic they will take it back and you can then order the control board .

---> CLICK HERE <--- FOR THE CORRECT PART FOR YOUR MODEL

If you have any questions just reply back to me .

Ask Your Own Appliance Question
Customer reply replied 18 days ago
Hi Woody,
Hope you had a nice Thanksgiving. I saw online a few locking and unlocking that it seems like I am having. They stated they replaced the water inlet valve and that worked. Do you thing my water inlet could be defective as well?
Also does my unit have the ability to check error codes?
Thanks
Brian
Appliance Technician: Master Tech, Whirlpool Master Technician replied 17 days ago

If your washer starts to fill as you stated in your first post you do not have an issue with the water valve.

Ask Your Own Appliance Question
Customer reply replied 17 days ago
Ok thank you. How do I replace the control board? It is alway a challenge to get the panels off since I am not sure where the clips are.
Appliance Technician: Master Tech, Whirlpool Master Technician replied 17 days ago

here is a video that should help you.

https://www.youtube.com/watch?v=G83pDYjIZ7o

Ask Your Own Appliance Question
Appliance Technician: Master Tech, Whirlpool Master Technician replied 13 days ago

I see you have NOT replied back to me .
Do you still need assistance on your question?
If not I see you have not rated me as of yet!
Even after you rate me if you have a question just reply back to me,
I will still assist you ,but rating me 5 STARS is the ONLY way I get paid for my time
I'm sure you don't work for free, so please don't expect that I should.

Ask Your Own Appliance Question
Customer reply replied 13 days ago
Hi WoodyThank you for the follow up. The control board should be delivered today. The video was not really a great help since it was a different unit and I am only changing the board and not the entire front panel.If you had any other step by step directions you could send over, that would be helpful.Thanks
Brian
Appliance Technician: Master Tech, Whirlpool Master Technician replied 13 days ago

the video was not of your model number it was just to give you an idea as how to gain access to the control board behind the control panel /

And if I did not reply back to you the questions will time /close out .

ven after you rate me if you have a question just reply back to me,
I will still assist you ,but rating me 5 STARS is the ONLY way I get paid for my time

Ask Your Own Appliance Question
Customer reply replied 13 days ago
I tried to remove the top but since the video was not my washer, the top does not come off by sliding back. It looks like it slides forward.Do you have any information how to take the top off? I don't want to break any of the clips.
Customer reply replied 13 days ago
Woody I got off. the top doesnt even need to come off and the part you told me was the correct part for my machine was wrong.This has been just a total mess
Customer reply replied 13 days ago
I am still looking where this part goes. If you had a diagram, I would appreciate it
Customer reply replied 13 days ago
I found the location and replaced the control board again, no luck it is still going into pause. Starts to fill, stops then goes into pause. Clicks back and forth. Some times the tub rotates other times not.
Ask Master Tech Your Own Question
Master Tech
Master Tech
Master Tech, Whirlpool Master Technician
Category: Appliance
Satisfied Customers: 10,940
10,940 Satisfied Customers
Experience: 30 years Appliance Field 15 yr with Whirlpool Corp. 9 yrs Whirlpool Technical Assistance Line

Master Tech is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Thank you for the expeditious answer. It's good to know you're out there and awake in the wee hours when I finally have time to ask questions about my Jenn Air.

JeanRiverhead, NY

You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future.

JimmyBagley, IA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

John

John

Home Appliance Technician

13,453 satisfied customers

Appliance repair business owner for over 43 years.

Tom Goellner

Tom Goellner

Home Appliance Technician

1,557 satisfied customers

32 yrs. experience servicing major appliances and HVAC equipment.

Tyler Z.

Tyler Z.

Appliance Doc

83,058 satisfied customers

9+ years being an appliance technician with factory training.

Kelly

Kelly

Appliance Technician

18,340 satisfied customers

Highly accurate diagnostician with over 30 years experience!

The Home Smithy

The Home Smithy

Home Appliance Technician

6,148 satisfied customers

30 years repairing appliances

william

william

Home Appliance Technician

3,012 satisfied customers

Major Home Appliance Technician Specialist Whirpool Certificate

John

John

restaurant equipment technician

2,103 satisfied customers

25+ years experience. I'm now employed by a commercial cooking equipment service company

< Previous | Next >

Related Appliance Questions
My Whirlpool elite front load washer will not fill with
My Whirlpool elite front load washer will not fill with water. Only mums. … read more
Kelly
Kelly
Appliance Technician
High School or GED
18,340 satisfied customers
My whirlpool front load washer the door will not unock it
My whirlpool front load washer the door will not unock it jut keeps running. We have unplugged it but stilll not opening … read more
Kelly
Kelly
Appliance Technician
High School or GED
18,340 satisfied customers
Front load washer door locked at end of cycle and will not
Front load washer door locked at end of cycle and will not unlock no matter whar … read more
Kelly
Kelly
Appliance Technician
High School or GED
18,340 satisfied customers
My front load washer won't stay on. There is no error
My front load washer won't stay on. There is no error message. It's definitely not overloaded. Help!? … read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
Our front load washer door will not latch or dislodges
Our front load washer door will not latch or dislodges during the wash cycle. What could be the problem? … read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
I have an Electrolux front load washer that will not start.
I have an Electrolux front load washer that will not start. The panel is lit, and it lets me select the cycle, but the door is locked and the light is not on inside the tub. … read more
travis webb
travis webb
tech.
2,207 satisfied customers
I have a frigidaire affinity front load washer that will not
i have a frigidaire affinity front load washer that will not fill. water starts but it doesnt fill like it should. It worked perfectly before but i moved last month and its been acting up since. I wat… read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
We have a front load washer and while it was running
We have a front load washer and while it was running evidently the sewer pump quit, now it beeps and we can not get it to finish spinning out so we can finish the load that was in the washer at the ti… read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
I have a front load washer, and it had a load in it. It
I have a front load washer, and it had a load in it. It started making a humming sound and a light showed suds. I stopped the washer to peek in the window and didn't see ant subs. Started the machine … read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
My Whiirlpool duet front loading washer appears to be
my Whiirlpool duet front loading washer appears to be leaking from the front of the machine. I checked the connections in the back and there're no leaks. Im guessing it may be the rubber gasket in the… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
83,058 satisfied customers
Question is for maytag neptune mah4000aww front load washer.
Question is for maytag neptune mah4000aww front load washer. it stopped mid cycle. by resetting it drained the water and also the door lock light came one. But there is no agitation and spinning. no m… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
83,058 satisfied customers
My front load washer stopped in the middle of the spin
My front load washer stopped in the middle of the spin cycle, like 6 minutes left, just stopped. The door is locked and will not open. This happened 3 days ago. Pushing the pause button does nothing, … read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
Whirlpool front load washer, model VFW9400SW03, will not
Whirlpool front load washer, model VFW9400SW03 , will not dispense liquid fabric softner , detergent works OK … read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
83,058 satisfied customers
My magtag neptune front loading washer will not drain
My magtag neptune front loading washer will not drain completely. I replaced the drain pump. In service mode output check I got the pump to turn on two times out of many tries. When I run it through a… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
83,058 satisfied customers
Working on a whirlpool front load washer model number
Working on a whirlpool front load washer model number WFW9050XW00. Washers not completing cycle water comes in and drains again have to put on my rinse and spin to complete cycle.… read more
McgiverSR
McgiverSR
Technician
Vocational, Technical or Trade School
36 satisfied customers
Working on a Samsung front load washer model number
Working on a Samsung front load washer model number WF209ANWXAA. I am looking for tech sheet information.… read more
Joel Swenson
Joel Swenson
High School or GED
3,289 satisfied customers
Front loading washer. Front loading washer maker funny
front loading washer maker funny clanging noise A10 error code going to drain/spin will not empty tub … read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
83,058 satisfied customers
How to reset a Kenmore front load washer -it stopped
how to reset a Kenmore front load washer -it stopped midscycle and has water --the Paude keeps appearing … read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
83,058 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x