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I have a Maytag Neptune washing machine. At the end of the

cycle it won't turn off...
I have a Maytag Neptune washing machine. At the end of the cycle it won't turn off or unlock door. I have to turn off at the power and wait a while, then it opens. I would liked to get it serviced. I am in Melbourne Australia.
JA: Can you guesstimate how old your Maytag is? And just to clarify, what's the exact model?
Customer: only a gues 10 years maybe bit less
JA: Do you plan on doing the work yourself?
Customer: no
JA: Anything else we should know to help you best?
Customer: no
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Answered in 12 minutes by:
11/20/2017
Appliance Guru
Appliance Guru, Owner and Technician
Category: Appliance
Satisfied Customers: 16,561
Experience: Over 20 yrs. experience with 25,000+ in home repairs.
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One moment while I get some information for you! Note it takes time to type and add links so please be patient.

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The unit will need a new motor control board to fix that issue. Was this something you just wanted to find a company to do?

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Customer reply replied 23 days ago
but how much will it cost?
Customer reply replied 23 days ago
I'm deaf cannot call

The motor controller will cost about $250 for the part the job will run about 400 for a company to come out and fix this issue.

All I ask is please select the 5 STAR rating at the top of your page before leaving otherwise I receive ZERO credit for assisting you. Thanks and you can come back anytime for free followup questions.

Appliance Guru
Appliance Guru, Owner and Technician
Category: Appliance
Satisfied Customers: 16,561
Experience: Over 20 yrs. experience with 25,000+ in home repairs.
Verified
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Category: Appliance
Satisfied Customers: 16,561
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