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My GE Profile PVM9179SF2SS - the vent fan doesn't turn off.

Customer Question
My GE Profile PVM9179SF2SS...

My GE Profile PVM9179SF2SS - the vent fan doesn't turn off

Contractor's Assistant: Can you guesstimate how old your GE is? And just to clarify, what's the exact model?

Just a shade over two years

Contractor's Assistant: Do you plan on doing the work yourself?

Yes. One day about a month ago, the microwave stopped working. I had a GE Technician come out (for $119) and take a look - he told me that one of the thermostats wasn't working, and that he would charge another $140 to replace it. At that point, I paid him the $119 but decided to try replacing the thermostat (it was the "magentron thermostat") myself. Now, after I replaced the thermostat, the control panel lights up, but the vent fan remains permanently turned on

Contractor's Assistant: Anything else we should know to help you best?

That's pretty much it, I guess.

Submitted: 8 months ago.Category: Appliance
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Answered in 4 minutes by:
11/19/2017
Appliance Technician: Kelly, Appliance Technician replied 8 months ago
Kelly
Kelly, Appliance Technician
Category: Appliance
Satisfied Customers: 25,684
Experience: Highly accurate diagnostician with over 30 years experience!
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Appliance Technician: Kelly, Appliance Technician replied 8 months ago
  1. The part that you replaced, was it on the magnetron?
  2. Was anything replaced that was right behind the control panel in the front?
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