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Have a conv oven and cleaner works but oven and broiler do…

Customer Question
Have a conv oven...

Have a conv oven and cleaner works but oven and broiler do not

Contractor's Assistant: What's the make and model of your oven? And can you guesstimate how old it is?

Kitchen aide let me check model

Contractor's Assistant: Do you plan on doing the work yourself?

Yes model KEBC147kbl05

Contractor's Assistant: Anything else we should know to help you best?

Fan and light also work

Submitted: 8 months ago.Category: Appliance
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Answered in 5 minutes by:
11/18/2017
Appliance Technician: Appliance Guru, Owner and Technician replied 8 months ago
Appliance Guru
Appliance Guru, Owner and Technician
Category: Appliance
Satisfied Customers: 18,712
Experience: Over 20 yrs. experience with 25,000+ in home repairs.
Verified

One moment while I get some information for you! Note it takes time to type and add links so please be patient.

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Appliance Technician: Appliance Guru, Owner and Technician replied 8 months ago

So it will not heat for bake or broil correct?

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Customer reply replied 8 months ago
correct
Customer reply replied 8 months ago
have already been billed 24.00
Customer reply replied 8 months ago
hello
Appliance Technician: Appliance Guru, Owner and Technician replied 8 months ago

OK that is a common issue you need to check the thermal link on the back of the unit, pull the unit out and remove the back panel. Get to part #37 check it for continuity. If it is burned out nothing will heat and that is the #1 cause of that issue on that unit....CLICK HERE and here is a link to the part CLICK HERE

All I ask is please select the 5 STAR rating at the top of your page before leaving otherwise I receive ZERO credit for assisting you. Thanks and you can come back anytime for free followup questions.

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