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I just created a problem. Kitchenaid Kdrp467ksso duel fuel

Thank you, ***** ***** created...
Thank you, ***** ***** created a problem.
JA: I'll do all I can to help. How long have you been dealing with this?
Customer: kitchenaid Kdrp467ksso duel fuel range convection not working. removed leads from motor, had power until I dropped red lead to motor, shorted out on oven frame, now get no power to convection motor.
JA: Can you guesstimate how old your KitchenAid is? And just to clarify, what's the exact model?
Customer: that is the exact model number and 13 ? Yrs
JA: Do you plan on doing the work yourself?
Customer: hopefully
JA: Anything else we should know to help you best?
Customer: not thar I can think of
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Answered in 1 minute by:
11/18/2017
Tyler Z.
Tyler Z., Appliance Doc
Category: Appliance
Satisfied Customers: 83,228
Experience: 9+ years being an appliance technician with factory training.
Verified

Hello. My name is ***** ***** I'll be helping you with your appliance question today. Please wait a few moments while I review your question.

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Customer reply replied 23 days ago
Hey Tyler

Good morning.

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Customer reply replied 23 days ago
Typings good for me

Of course, sorry I don't send the phone options, the site sends them automatically but you can just ignore or close that option. So unfortunately the power from the convection fan motor comes directly from the relay control board under the cooktop. You would have to replace that relay control board to get use of the convection fan motor again if it shorted out and is no longer getting power to the motor. The part is about $200 with shipping and below is a link to the part if you wanted to try to order and replace it yourself. The entire cooktop must be removed and then an access panel in the center below the top will unscrew so you can see the board for replacement.

CLICK HERE for control board

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Tyler Z.
Tyler Z., Appliance Doc
Category: Appliance
Satisfied Customers: 83,228
Experience: 9+ years being an appliance technician with factory training.
Verified
Tyler Z. and 87 other Appliance Specialists are ready to help you
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First, the convection motor replacement part number is ***** Attached are the instructions to replace the main control board

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Tyler Z.
Tyler Z.
Tyler Z., Appliance Doc
Category: Appliance
Satisfied Customers: 83,228
83,228 Satisfied Customers
Experience: 9+ years being an appliance technician with factory training.

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