Appliance

Need appliance repair help? Ask a technician for answers ASAP

Ask an Expert,
Get an Answer ASAP!

Psc123nc/PSC23sc Ge PROFILE FRIDGE - ELECTRONIC PANEL ON TOP…

Customer Question
Psc123nc/PSC23sc Ge PROFILE FRIDGE...

Psc123nc/PSC23sc Ge PROFILE FRIDGE - ELECTRONIC PANEL ON TOP NOT WORKING - FREEZER NOT WORKING AND THINGS IN FRIDGE NOT STAYING COOL ---if elECTRONIC PANEL IS BLINKING hrs AND i CAN NOT USE IT ....IS IT TIME FOR REPAIR MAN?

Contractor's Assistant: Can you guesstimate how old your GE is? And just to clarify, what's the exact model?

10 YEARS OLD ge pROFILE SIDE BY SIDE ps123nc/psc23sc

Contractor's Assistant: Do you plan on doing the work yourself?

HOPEFULLY BUT WITH ELECTRONICS MAY NEED REPAIR PERSON THINKING CAN I RESET SOMETHING?

Contractor's Assistant: Anything else we should know to help you best?

NOT THAT I CAN THINK OF...

Submitted: 8 months ago.Category: Appliance
Show More
Show Less
Ask Your Own Appliance Question
Answered in 3 minutes by:
11/18/2017
Appliance Technician: Tyler Z., Appliance Doc replied 8 months ago
Tyler Z.
Tyler Z., Appliance Doc
Category: Appliance
Satisfied Customers: 88,428
Experience: 9+ years being an appliance technician with factory training.
Verified

Hello. My name is ***** ***** I'll be helping you with your appliance question today. Please wait a few moments while I review your question.

Ask Your Own Appliance Question
Appliance Technician: Tyler Z., Appliance Doc replied 8 months ago

So there are really only 2 possibilities which can cause this issue. One thing that happens commonly on this unit is that the wire connection at the top door hinge will get corroded sometimes. Unplug the refrigerator and remove the top cover over the upper door hinge to expose the wire harness. Unplug the wire harness and look at the pins and receptacles for discoloration or charring. If you find any corrosion, try to clean it up with a wire brush and plug the harness back together. Plug the refrigerator back in and if it still won't turn on, you either have a bad main relay control board on the back of the refrigerator. If you pull the refrigerator out you'll see an 8" x 10" sheet metal panel on the back and behind that is your control board . Below is a link to the control board you'd need to order for your model.

CLICK HERE for control board

I hope I have earned a 5 star rating. We are on the honor system here. Please remember to rate my service by selecting a star at the top or bottom of the screen before you leave today and reply back here letting me know with a rating of 1-5 stars (5 being the best). If you need anything else, just let me know. You can continue asking follow-up questions at no additional charge after rating my service if you still need assistance.

Ask Your Own Appliance Question
Appliance Technician: Tyler Z., Appliance Doc replied 8 months ago

Hello again. I'm just following up because I haven't heard back from you and I see this question is still open and unrated. Is there anything else I can help you with?

Ask Your Own Appliance Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an appliance technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Tyler Z. Your Own Question
Tyler Z.
Tyler Z.
Tyler Z., Appliance Doc
Category: Appliance
Satisfied Customers: 88,428
88,428 Satisfied Customers
Experience: 9+ years being an appliance technician with factory training.

Tyler Z. is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Thank you for the expeditious answer. It's good to know you're out there and awake in the wee hours when I finally have time to ask questions about my Jenn Air.

JeanRiverhead, NY

You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future.

JimmyBagley, IA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

John

John

Home Appliance Technician

13,453 satisfied customers

Appliance repair business owner for over 43 years.

Tom Goellner

Tom Goellner

Home Appliance Technician

1,602 satisfied customers

32 yrs. experience servicing major appliances and HVAC equipment.

Tyler Z.

Tyler Z.

Appliance Doc

88,428 satisfied customers

9+ years being an appliance technician with factory training.

Kelly

Kelly

Appliance Technician

20,213 satisfied customers

Highly accurate diagnostician with over 30 years experience!

The Home Smithy

The Home Smithy

Home Appliance Technician

6,148 satisfied customers

30 years repairing appliances

william

william

Home Appliance Technician

3,012 satisfied customers

Major Home Appliance Technician Specialist Whirpool Certificate

John

John

restaurant equipment technician

2,103 satisfied customers

25+ years experience. I'm now employed by a commercial cooking equipment service company

< Previous | Next >

Related Appliance Questions
Refrigerator and freezer stop cooling at random intervals.
Refrigerator and freezer stop cooling at random intervals. Temp windows are blank. Custom Cool window has "HRS" blinking. … read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
I Have a GE profile Side by side Model PSHS6RGX/PSHF6RGX
I Have a GE profile Side by side Model PSHS6RGX/PSHF6RGX that just quit cooling today … read more
Tyler Z.
Tyler Z.
Appliance Doc
88,428 satisfied customers
I have a GE profile side by side refrigerator and my fridge
I have a GE profile side by side refrigerator and my fridge side works fine. About 2 months ago i noticed thing in the front of the freezer were soft. The freezer wasn't over full. I pulled everything… read more
Randy 43
Randy 43
appliance technician
Vocational, Technical or Trade Scho
3,790 satisfied customers
Hi I have a GE Profile Fridge PSS26SGRE SS (Serial SH429091)
Hi I have a GE Profile Fridge PSS26SGRE SS (Serial SH429091) it is about 9 years old. Today I noticed things were warm in the fridge. The lights are on fine but the fridge is not making its normal hum… read more
Tyler Z.
Tyler Z.
Appliance Doc
88,428 satisfied customers
I have the same problem another person had with the hrs light
I have the same problem another person had with the hrs light blinking on my ge profile fridge and replaced the mother board and everything seemed to work except the compressor doesn't come on, but if… read more
hvacguy17
hvacguy17
Mentor Service Technician
Associate Degree
12 satisfied customers
I have GE Arctica Profile and the freezer keeps going up to
I have GE Arctica Profile and the freezer keeps going up to around 14 degrees. And when i open the side by side doors the middle wall that seperates the freezer from fridge is hot to the touch. What c… read more
Tyler Z.
Tyler Z.
Appliance Doc
88,428 satisfied customers
I have a GE Profile Artica - 2004 model. Overnight it stopped
I have a GE Profile Artica - 2004 model. Overnight it stopped cooling. I re-set to the recommended temperatures and it won't stay set and defaults to room temperature. What can I do to get it to cool … read more
Mr Repair
Mr Repair
Vocational, Technical or Trade Scho
40 satisfied customers
I have a GE profile side by side refrig with turbo cool & express
I have a GE profile side by side refrig with turbo cool & express chill. It's about 4 years old. The freezer is working find. The refrigerator portion is not cooling down like it should. It's cool but… read more
Anthony F.
Anthony F.
Owner
High School or GED
70 satisfied customers
My side by side fridge MF12067AEB. The electronic setting board
My side by side fridge MF12067AEB. The electronic setting board on the door is blinking on and off and its opending and shutting the ice door automatically every 10 seconds. I have unplugged it and pl… read more
Appliance Medic
Appliance Medic
Service Technician
10,826 satisfied customers
My GE Profile Artica refrigerator stopped working last night.
My GE Profile Artica refrigerator stopped working last night. The "express thaw" kept running and the temperature kept rising. I have followed the instructions, but cannot get the freezer or refrigera… read more
Mr Repair
Mr Repair
Vocational, Technical or Trade Scho
40 satisfied customers
I have a GE Profile Arctica side by side refrigerator - model
I have a GE Profile Arctica side by side refrigerator - model PSC23SGRC - bought about 5.5 years ago. The freezer and refrigerator sides are not freezing and cooling. The control displays at the top w… read more
Appliance Tech Larry
Appliance Tech Larry
Outside inhome service tech
High School or GED
19,156 satisfied customers
I have a GE Profile Side-by-Side fridge, it has an electronic
I have a GE Profile Side-by-Side fridge, it has an electronic control panel on the freezer door that is flashing "de" for about a week now; the other day I noticed that the fresh food side was not coo… read more
Appliance Tech Larry
Appliance Tech Larry
Outside inhome service tech
High School or GED
19,156 satisfied customers
After a power outage my GE profile fridge SET indicators are
After a power outage my GE profile fridge SET indicators are off. The temp gauges are not working either. What could be the problem?… read more
Tyler Z.
Tyler Z.
Appliance Doc
88,428 satisfied customers
Our GE side by side refrigerator is not working. The freezer
Our GE side by side refrigerator is not working. The freezer is working fine. The refrigerator is reading 105 degrees, is this something that can be fixed, reset, or should we buy new? Everything was … read more
John
John
Home Appliance Technician
Vocational, Technical or Trade Scho
13,453 satisfied customers
GE side by side fridge- man. 2001 Freezer side 27degrees-fridge
GE side by side fridge- man. 2001 Freezer side 27degrees-fridge 76 degrees I am an a/c repair tech. and still learning about appliances.Compressor running,cond. fan motor running ,Evap.fan running som… read more
Tyler Z.
Tyler Z.
Appliance Doc
88,428 satisfied customers
my ge side by side refrigerator is now 11 years old. I noticed
my ge side by side refrigerator is now 11 years old. I noticed two days ago that the refrigerator part did not feel as cold as usual. I pushed the setting higher and placed a themometer in both the re… read more
John
John
Home Appliance Technician
Vocational, Technical or Trade Scho
13,453 satisfied customers
We have a GE Artica profile side by side refrigerator, model
We have a GE Artica profile side by side refrigerator, model # XXXXX ss It is not cooling, climate control lights are off flashing "hrs", ice maker and water dispenser is not working, instead of a nor… read more
Tyler Z.
Tyler Z.
Appliance Doc
88,428 satisfied customers
I have a GE refrigerator that is a top freezer, bottom is the
I have a GE refrigerator that is a top freezer, bottom is the fridge. It is 7 yrs old. For the part 3 months the fridge will run fine for about 2 weeks then all of a sudden you can hear the motor star… read more
Mr Repair
Mr Repair
Vocational, Technical or Trade Scho
40 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x