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GE MICROWAVE, MODEL PVM2070SM1SS has stopped working. Menu

GE MICROWAVE, MODEL PVM2070SM1SS has...
GE MICROWAVE, MODEL PVM2070SM1SS has stopped working. Menu simply says summary, creme cheese that's it
JA: Can you guesstimate how old your GE is? And just to clarify, what's the exact model?
Customer: 10 years. We remodeled the kitchen in 2007
JA: Do you plan on doing the work yourself?
Customer: Only if I have too. hoping for a quick fix. I assume this is an electronics issue
JA: Anything else we should know to help you best?
Customer: What is wrong with it? :)
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Answered in 5 minutes by:
11/18/2017
Appliance Guru
Appliance Guru, Owner and Technician
Category: Appliance
Satisfied Customers: 16,707
Experience: Over 20 yrs. experience with 25,000+ in home repairs.
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Unplug the unit for a full minute and plug it back in that should reset it and it should work, if not it would need a new main control board. Let me know what happens/

All I ask is please select the 5 STAR rating at the top of your page before leaving otherwise I receive ZERO credit for assisting you. Thanks and you can come back anytime for free followup questions.

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Customer reply replied 29 days ago
Give me a few minuted

OK no problem!

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Customer reply replied 29 days ago
Did not work. Turned it off approximately 8 minutes. Turned it back on set clock setting came on. Punched 8, and 2 entered the screen punched 0 and 2 again. Clock will not set and screen will not go to “home”
Customer reply replied 29 days ago
Hello, are you still there?

OK you need a new main control then, the main control is expensive so given the age I would honestly put the money into a new unit. I wish there was a simpler solution to fix this.

All I ask is please select the 5 STAR rating at the top of your page before leaving otherwise I receive ZERO credit for assisting you. Thanks and you can come back anytime for free followup questions.

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Customer reply replied 29 days ago
Thank you

No problem sorry for the bad news:(

Appliance Guru
Appliance Guru, Owner and Technician
Category: Appliance
Satisfied Customers: 16,707
Experience: Over 20 yrs. experience with 25,000+ in home repairs.
Verified
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