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We have a Kitchenaid dishwasher. It is no longer washing…

We have a Kitchenaid...

We have a Kitchenaid dishwasher. It is no longer washing dishes on top rack. Doesn't seem to be sending water to the top spray arm. Any suggestions?

Contractor's Assistant: Can you guesstimate how old your KitchenAid is? And just to clarify, what's the exact model?

Exact model is KUDM24SE

Contractor's Assistant: Do you plan on doing the work yourself?

That depends on your answer.

Contractor's Assistant: Anything else we should know to help you best?

I estimate to be about 10 or 12 years old

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Answered in 2 minutes by:
11/18/2017
Kelly
Kelly, Appliance Technician
Category: Appliance
Satisfied Customers: 25,658
Experience: Highly accurate diagnostician with over 30 years experience!
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Thanks for counting on us to help with your appliance problem. My name is ***** ***** I look forward to helping you!

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  1. Does it sound different that it has when it was washing well?
  2. Does the sound change if you add a gallon or so of water manually?
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Customer reply replied 8 months ago
No to both questions

Thank you. In the diagram at the link below, does the number 6 tube that feeds the upper wash arm appear to be intact?

CLICK HERE

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Please allow me just a few minutes to prepare some information for you, thank you!

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The wash pump will need to be rebuilt. The video at the link below show show that is done!

CLICK HERE

The link below is to the part you will need!

CLICK HERE

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Kelly
Kelly, Appliance Technician
Category: Appliance
Satisfied Customers: 25,658
Experience: Highly accurate diagnostician with over 30 years experience!
Verified
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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