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I am unable to turn off the light in my Kenmore Oven Model #

Customer Question
I am unable to...

I am unable to turn off the light in my Kenmore Oven Model # 790.79423601

Contractor's Assistant: Can you guesstimate how old your Kenmore is? And just to clarify, what's the exact model?

Took the model # shown above off the sticker in the oven drawer. Oven is 5- burner; probably 5- 10 years old

Contractor's Assistant: Do you plan on doing the work yourself?

If possible

Contractor's Assistant: Anything else we should know to help you best?

Prodded the "light" button, but nothing happens. The 2 bulbs have wires over them

Submitted: 8 months ago.Category: Appliance
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Answered in 4 minutes by:
11/17/2017
Appliance Technician: Engineer-Tech, Home Appliance Technician replied 8 months ago
Engineer-Tech
Engineer-Tech, Home Appliance Technician
Category: Appliance
Satisfied Customers: 1,240
Experience: Years of Repair Experience, Bachelor's Electrical Engineering Technology, MBA
Verified

Hello and welcome to Just Answer. My name is ***** ***** I will be helping you with your Kenmore range. Please give me a moment to review your question. Please note that it sometimes takes a while to type responses and answers.

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Appliance Technician: Engineer-Tech, Home Appliance Technician replied 8 months ago

Does the button feel normal - like it is making contact? Does it feel the same as when you press any other button?

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Appliance Technician: Engineer-Tech, Home Appliance Technician replied 8 months ago

Ok, one moment please.

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Appliance Technician: Engineer-Tech, Home Appliance Technician replied 8 months ago

Ok, if it feels normal, the likely problem is a stuck relay on the main control board. The board would need to be replaced in this case. The part number is###-##-#### You can get it on Amazon.com here: http://a.co/gaMoWhk

It is accessible by removing the back panel of the range. Be sure to turn the power off to the range if you want to in fact try this repair yourself.

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