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I am getting a message that says "water trap" and the floor…

Customer Question
I am getting a...

I am getting a message that says "water trap" and the floor says "E24"

Contractor's Assistant: Have you talked to a construction professional about the floor?

A handy man says the hose had a bit of a kink and replaced it, but did not solve problem

Contractor's Assistant: Do you plan on doing the work yourself?

The company Bosch contracted with to replace the power cord is coming tomorrow and have asked them to look at it

Contractor's Assistant: Anything else we should know to help you best?

Only 4 years old to have a major problem. I live alone and only use it twice a month

Submitted: 9 months ago.Category: Appliance
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Answered in 1 minute by:
11/17/2017
Appliance Technician: Kelly, Appliance Technician replied 9 months ago
Kelly
Kelly, Appliance Technician
Category: Appliance
Satisfied Customers: 26,007
Experience: Highly accurate diagnostician with over 30 years experience!
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Thanks for counting on us to help with your appliance problem. My name is ***** ***** I look forward to helping you!

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Appliance Technician: Kelly, Appliance Technician replied 9 months ago

Is there water in the tub that has not drained?

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Customer reply replied 9 months ago
Drained it.
Appliance Technician: Kelly, Appliance Technician replied 9 months ago

Is the drain pump continuing to run now?

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