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Machine doesn’t stop washing. 12 years old. On gentle cicle.

Customer Question
Machine doesn’t stop washing ...

Machine doesn’t stop washing

Contractor's Assistant: What's the make and model of your washing machine? And can you guesstimate how old it is?

12 years old. On gentle cicle

Contractor's Assistant: Do you plan on doing the work yourself?

No

Contractor's Assistant: Anything else we should know to help you best?

Stuck at 4 on regular cycle, did not proceed to blue 30 for dryin. Now humming Mahler ed 1000

Submitted: 9 months ago.Category: Appliance
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Answered in 51 minutes by:
11/17/2017
Appliance Technician: Kelly, Appliance Technician replied 9 months ago
Kelly
Kelly, Appliance Technician
Category: Appliance
Satisfied Customers: 25,973
Experience: Highly accurate diagnostician with over 30 years experience!
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Thanks for counting on us to help with your appliance problem. My name is ***** ***** I look forward to helping you!

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Appliance Technician: Kelly, Appliance Technician replied 9 months ago

can you please double check the model number and brand?

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Customer reply replied 9 months ago
Malber WD 1000
Appliance Technician: Kelly, Appliance Technician replied 9 months ago

Has all the water pumped out or is the drain pump trying to evacuate it unsuccessfully?

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Customer reply replied 9 months ago
I finally shut it off. I never got to emptying, just kept washing
Appliance Technician: Kelly, Appliance Technician replied 9 months ago

So it keeps tumbling to wash and never pumps out even?

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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