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Water will not flow to cup it will flow to coupling under…

Customer Question
Water will not flow...

Water will not flow to cup it will flow to coupling under the door could it be frozen all elec checks ok

Contractor's Assistant: How long has this been going on? And how severe is the problem?

3 days no water how sever is it.

Contractor's Assistant: Do you plan on doing the work yourself?

Yes I have been in the air &refrig. indust for 72 years , yes I,m 90 yrs old

Contractor's Assistant: Anything else we should know to help you best?

Is there anything in the line from the coupling under the refrig. to the outlet could it be a frozen line

Submitted: 8 months ago.Category: Appliance
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Answered in 6 minutes by:
11/17/2017
Appliance Technician: Tyler Z., Appliance Doc replied 8 months ago
Tyler Z.
Tyler Z., Appliance Doc
Category: Appliance
Satisfied Customers: 88,490
Experience: 9+ years being an appliance technician with factory training.
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Appliance Technician: Tyler Z., Appliance Doc replied 8 months ago

Do you have a full model number so I can better assist you? It should be located on a sticker near the ceiling of the refrigerator section and seen if you just open the refrigerator door.

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