Appliance

Need appliance repair help? Ask a technician for answers ASAP

Ask an Expert,
Get an Answer ASAP!

Have a ge php9036sjss induction..center burner fine 2 on…

Customer Question
Have a ge php9036sjss...

Have a ge php9036sjss induction..center burner fine 2 on left & 2 on right shut down after a few seconds??? Mark

Contractor's Assistant: Can you guesstimate how old your GE is? And just to clarify, what's the exact model?

2/21/2016

Contractor's Assistant: Do you plan on doing the work yourself?

Yes

Contractor's Assistant: Anything else we should know to help you best?

No.. it just started..no spills or anyting aware of

Submitted: 8 months ago.Category: Appliance
Show More
Show Less
Ask Your Own Appliance Question
Answered in 1 minute by:
11/17/2017
Appliance Technician: Tyler Z., Appliance Doc replied 8 months ago
Tyler Z.
Tyler Z., Appliance Doc
Category: Appliance
Satisfied Customers: 88,467
Experience: 9+ years being an appliance technician with factory training.
Verified

Hello. My name is ***** ***** I'll be helping you with your appliance question today. Please wait a few moments while I review your question.

Ask Your Own Appliance Question
Appliance Technician: Tyler Z., Appliance Doc replied 8 months ago

So the first thing you want to do is just flip the breaker off or unplug the induction oven for 5 minutes and see if the electronics will reset. If that doesn't work, the power generation board for the right burners has failed. This is a $600 part and it's part number WB27X24265. It will shut down if it doesn't think it can turn the burners on properly. The downside with these induction units is that they all have assembly modules that must be replaced when something fails which means they are inherently very expensive to repair no matter what the problem is. There is only a 1 year warranty on this unit but you can definitely call GE at 1.***-***-**** if you wanted to call and talk to them and see if they would be willing to help with the repair since it's still quite new.

I hope I have earned a 5 star rating. We are on the honor system here. Please remember to rate my service by selecting a star at the top or bottom of the screen before you leave today and reply back here letting me know with a rating of 1-5 stars (5 being the best). If you need anything else, just let me know. You can continue asking follow-up questions at no additional charge after rating my service if you still need assistance.

Ask Your Own Appliance Question
Customer reply replied 8 months ago
does this board cover both left & right sides??
Appliance Technician: Tyler Z., Appliance Doc replied 8 months ago

It does not. That is just the right side board.

Ask Your Own Appliance Question
Customer reply replied 8 months ago
what is left side part #
Appliance Technician: Tyler Z., Appliance Doc replied 8 months ago

Same part number. You would have to order a second one.

Ask Your Own Appliance Question
Appliance Technician: Tyler Z., Appliance Doc replied 8 months ago

Hello again. I'm just following up because I haven't heard back from you and I see this question is still open and unrated. Is there anything else I can help you with?

Ask Your Own Appliance Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an appliance technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Tyler Z. Your Own Question
Tyler Z.
Tyler Z.
Tyler Z., Appliance Doc
Category: Appliance
Satisfied Customers: 88,467
88,467 Satisfied Customers
Experience: 9+ years being an appliance technician with factory training.

Tyler Z. is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Thank you for the expeditious answer. It's good to know you're out there and awake in the wee hours when I finally have time to ask questions about my Jenn Air.

JeanRiverhead, NY

You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future.

JimmyBagley, IA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

John

John

Home Appliance Technician

13,453 satisfied customers

Appliance repair business owner for over 43 years.

Tom Goellner

Tom Goellner

Home Appliance Technician

1,602 satisfied customers

32 yrs. experience servicing major appliances and HVAC equipment.

Tyler Z.

Tyler Z.

Appliance Doc

88,467 satisfied customers

9+ years being an appliance technician with factory training.

Kelly

Kelly

Appliance Technician

20,213 satisfied customers

Highly accurate diagnostician with over 30 years experience!

The Home Smithy

The Home Smithy

Home Appliance Technician

6,148 satisfied customers

30 years repairing appliances

william

william

Home Appliance Technician

3,012 satisfied customers

Major Home Appliance Technician Specialist Whirpool Certificate

John

John

restaurant equipment technician

2,103 satisfied customers

25+ years experience. I'm now employed by a commercial cooking equipment service company

< Previous | Next >

Related Appliance Questions
We have a GE Profile Induction Stove top 5 burner. A few
Hello. We have a GE Profile Induction Stove top 5 burner. A few days ago, 3 of the burners stopped working and when I try to turn them on, I get a flashing E. The other two burners are still working. … read more
Dan Morehouse
Dan Morehouse
Owner Morehouse Appliances LLC
Bachelor\u0027s Degree
26 satisfied customers
I have a ge PHP9030SJ2SS 30 Inch Induction Cooktop that
i have a ge PHP9030SJ2SS 30 Inch Induction Cooktop that works intermittently. The stove turns off immediately after 2 seconds after pressing the ON button. It acts as if a pan is not on the stove. Aft… read more
Kelly
Kelly
Appliance Technician
High School or GED
20,213 satisfied customers
I have a GE Cafe dual fuel range model #C2S985SETSS. I
I have a GE Cafe dual fuel range model #C2S985SETSS. I converted it to LP. All burners work correctly except the front left burners blows out after about 15-20 seconds of operation. I have removed the… read more
Appliance Guru
Appliance Guru
18,162 satisfied customers
I have a PHP9030SJSS induction cooktop that is 2 years old.
I have a PHP9030SJSS induction cooktop that is 2 years old. The left 2 burners turn off about 4 seconds after I set a temperature (with the pot on the burner). This just started today. Is there a fix … read more
Tom Goellner
Tom Goellner
Home Appliance Technician
Vocational, Technical or Trade Scho
1,602 satisfied customers
My GE 30" slide in induction range quit on me. it shows the
hello, my GE 30" slide in induction range quit on me. it shows the letters FAOO on keypad. bought it in June 2016 … read more
Appliance Guru
Appliance Guru
18,162 satisfied customers
Electrolux electric top induction burners work. Electric
Electrolux electric cook top induction burners work. Electric burners shut whole top down after few mins … read more
Kelly
Kelly
Appliance Technician
High School or GED
20,213 satisfied customers
My GE profile induction cooktop started flashing "E" on both
My GE profile induction cooktop started flashing "E" on both left burners … read more
Kelly
Kelly
Appliance Technician
High School or GED
20,213 satisfied customers
I have Ge induction cooktop 2013 model 960 the large center
Customer: ***** *****, I have Ge induction cooktop 2013 model 960 the large center burner flashes E and will not work … read more
Joel Swenson
Joel Swenson
High School or GED
4,006 satisfied customers
I bought a GE Profile ceramic top induction 36" cooktop,
I bought a GE Profile ceramic top induction 36" cooktop, PHP960SM2SS. Although it was installed about 1 year and half ago, I never used the 5th (center, largest) element because I didn't have a need f… read more
Appliance Guru
Appliance Guru
18,162 satisfied customers
I have new ge induction cooktop, I cooked dinner on three of
I have new ge induction cooktop, I cooked dinner on three of the five eyes last note , for first time this got up and put pot on largest eye ,it ran for just going enough to get the water almost boili… read more
Appliance Medic
Appliance Medic
Service Technician
10,826 satisfied customers
We have a new GE PHS920SFSS range. On three occasions recently,
We have a new GE PHS920SFSS range. On three occasions recently, the induction cooktop simplify shut itself off a few seconds after starting. The oven was not in use, and we used only one "burner" for … read more
Appliance Medic
Appliance Medic
Service Technician
10,826 satisfied customers
I have problem which my stove ge cafe model cgs985setss when
I have problem which my stove ge cafe model cgs985setss when turn on the burnet on the top star working for 5second & turne off by it self the gas don't go thru even I can use the oven &display show (… read more
Appliance Guru
Appliance Guru
18,162 satisfied customers
My GE dryer shuts off during the cycle. You can start it back
My GE dryer shuts off during the cycle. You can start it back up but it will shut right back off. I have checked for lint and it has good air flow. It is a modal DPVH880J3MV.… read more
MRANSWER
MRANSWER
TECHNICIAN
Bachelor\u0027s Degree
6,158 satisfied customers
I have a Whirlpool/Kirkland dryer model sgds800jq2. It will
I have a Whirlpool/Kirkland dryer model sgds800jq2. It will start up and heat for a little while then the heating stops. I looked through the peep hole and the igniter starts to glow, the the gas come… read more
Mr Repair
Mr Repair
Vocational, Technical or Trade Scho
40 satisfied customers
I have a gas cook top and the electrical ignition keeps firing
I have a gas cook top and the electrical ignition keeps firing despite the burners being lit and despite the breaker to the device being shut off - ideas?… read more
MRANSWER
MRANSWER
TECHNICIAN
Bachelor\u0027s Degree
6,158 satisfied customers
I have a Thermador CIT304E induction cooktop. The burners
I have a Thermador CIT304E induction cooktop. The "burners" on the left are not working. I get an error message with a flashing lower case "e". They look like they want to start but just don't seem to… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
88,467 satisfied customers
I have a GE Spacemaker Microwave oven model # JVM1650SHO1.
I have a GE Spacemaker Microwave oven model # XXXXX It shuts off within 2 seconds after starting. I have cleaned the filters and vents and checked the plug and breaker. What could be causing this?… read more
Appliance Tech Larry
Appliance Tech Larry
Outside inhome service tech
High School or GED
19,156 satisfied customers
Hi, We have a whirlpool range. Did an auto clean and when
Hi, We have a whirlpool range. Did an auto clean and when complete, it remains locked, and displays "f-5" error message...any ideas?… read more
Appliance Medic
Appliance Medic
Service Technician
10,826 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x