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On my centennial washer all 5 lights flash twice, then the…

Customer Question
On my centennial washer...

On my centennial washer all 5 lights flash twice, then the second code sensing wash and done flash once then just done once

Contractor's Assistant: What's the make and model of your washing machine? And can you guesstimate how old it is?

Maytag centennial 3 or 4 years old

Contractor's Assistant: Do you plan on doing the work yourself?

I hope so

Contractor's Assistant: Anything else we should know to help you best?

Thats it

Submitted: 8 months ago.Category: Appliance
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Answered in 4 minutes by:
11/17/2017
Appliance Technician: Tyler Z., Appliance Doc replied 8 months ago
Tyler Z.
Tyler Z., Appliance Doc
Category: Appliance
Satisfied Customers: 88,398
Experience: 9+ years being an appliance technician with factory training.
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Appliance Technician: Tyler Z., Appliance Doc replied 8 months ago

I'm not sure how your washer is acting but the 1st error code isn't an error. When all 5 flash it just means it's in diagnostics and ready to show error codes. The second set of flashes means that your door latch has failed. So if your error code is accurate, your lid latch assembly will need to be replaced.

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Customer reply replied 8 months ago
Lid latch works in diagnostic mode
Appliance Technician: Tyler Z., Appliance Doc replied 8 months ago

ok well that's what the error code says is wrong. Why are you pulling up error codes? What is the washer doing?

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Customer reply replied 8 months ago
Half full of water won’t start to drain out
Appliance Technician: Tyler Z., Appliance Doc replied 8 months ago

Hmm, I'd remove the drain pump below the tub and make sure it's not jammed with debris. If it's clear, re-install everything and see if the washer will drain and spin without water inside it. If so, start a new cycle. If it still won't drain and it stops again, replace the drain pump.

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Customer reply replied 8 months ago
Drain pump works in diagnostic mode
Appliance Technician: Tyler Z., Appliance Doc replied 8 months ago

OK I'm not sure what to say then so I'll opt out.

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Customer reply replied 8 months ago
Do I get refunded
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