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Dishwasher has water in bottom of dishwasher with 1 min left

Customer Question
and will not shut off JA...
Dishwasher has water in bottom of dishwasher with 1 min left and will not shut off
JA: Just to clarify, what's the make and model of your dishwasher? And have you run a diagnostic test cycle?
Customer: Bosch model she3ar75uc/08 unable to do diagnostic switches frozen
JA: Do you plan on doing the work yourself?
Customer: If I can if not will need a tech
JA: Anything else we should know to help you best?
Customer: Just that I cannot shut down dishwasher it keeps humming
Submitted: 28 days ago.Category: Appliance
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Answered in 1 minute by:
11/17/2017
Appliance Technician: Tyler Z., Appliance Doc replied 28 days ago
Tyler Z.
Tyler Z., Appliance Doc
Category: Appliance
Satisfied Customers: 83,301
Experience: 9+ years being an appliance technician with factory training.
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Hello. My name is ***** ***** I'll be helping you with your appliance question today. Please wait a few moments while I review your question.

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Appliance Technician: Tyler Z., Appliance Doc replied 28 days ago

If you open the door is there any water in the tub?

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Customer reply replied 28 days ago
Will go with texting instead of callung
Appliance Technician: Tyler Z., Appliance Doc replied 28 days ago

OK that's what I figured. If you close the door and continue the cycle, does the dishwasher spray the water around? Also, you can cancel the cycle by pressing the start button for 5 seconds to drain the water out instead.

Sorry I didn't send the phone option---the site sends that automatically.

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Customer reply replied 28 days ago
When I hold start button for five seconds system not responding
Customer reply replied 28 days ago
Did you get my text
Appliance Technician: Tyler Z., Appliance Doc replied 28 days ago

Yes

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Appliance Technician: Tyler Z., Appliance Doc replied 28 days ago

OK well if it's not responding you just have a bad main control board below the dishwasher. The reason the dishwasher gets stuck on 1 minute is because it can't heat the water. If it never gets up to temperature it just keeps washing and stalls at 1 minutes. It should reset by holding the start button but if the board is failing then it could be causing the unit to both not heat and not reset. Either way, the main board under the dishwasher on the right side needs to be replaced so below is a link to the part.

CLICK HERE for control board

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Appliance Technician: Tyler Z., Appliance Doc replied 27 days ago

Hello again. I'm just following up because I haven't heard back from you and I see this question is still open and unrated. Is there anything else I can help you with?

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Tyler Z.
Tyler Z.
Tyler Z., Appliance Doc
Category: Appliance
Satisfied Customers: 83,301
83,301 Satisfied Customers
Experience: 9+ years being an appliance technician with factory training.

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