Appliance

Need Appliance Repair Help? Ask a Technician for Answers ASAP

Ask an Expert,
Get an Answer ASAP!

Appliance

Microwave - 13 years old -Model KHHS179L will not work,

Customer Question
display says Service needed error...
Microwave - 13 years old -Model KHHS179L will not work, display says Service needed error F7
JA: What's the microwave's make and model? And can you guesstimate how old it is?
Customer: 13 years Model KHHS179L -Kitchen Aid says error F7
JA: Do you plan on doing the work yourself?
Customer: no- issue is can it be fixed easily, if not I will replace
JA: Anything else we should know to help you best?
Customer: What type of error is F7
Submitted: 1 month ago.Category: Appliance
Show More
Show Less
Ask Your Own Appliance Question
Answered in 5 minutes by:
11/17/2017
Appliance Technician: Tyler Z., Appliance Doc replied 1 month ago
Tyler Z.
Tyler Z., Appliance Doc
Category: Appliance
Satisfied Customers: 83,335
Experience: 9+ years being an appliance technician with factory training.
Verified

Hello. My name is ***** ***** I'll be helping you with your appliance question today. Please wait a few moments while I review your question.

Ask Your Own Appliance Question
Appliance Technician: Tyler Z., Appliance Doc replied 1 month ago

So F7 is a terrible error to get because there is really no way to test for certain which part is causing the problem. You could have a faulty magnetron itself, a faulty inverter board, or one of your door switches can just not be activating correctly. You can’t test the magnetron or the inverter board, so the best thing to do is check the door switches. Unplug the unit and remove the control panel. This will give you access to the door switches to the left of the control panel opening. There should be 3 switches which you can remove and make sure they don’t look burnt. Push on the little actuator buttons and see if the switches still click. If so then reinstall the switches and shut the door to make sure the door is activating all the switches when the door shuts. If so, then it’s time to guess which part you want to replace–either the magnetron or the inverter board. The manufacturer will tell you to replace the inverter board first, but it’s really a toss up.

I hope I have earned a 5 star rating. We are on the honor system here. Please remember to rate my service by selecting a star at the top or bottom of the screen before you leave today and reply back here letting me know with a rating of 1-5 stars (5 being the best). If you need anything else, just let me know. You can continue asking follow-up questions at no additional charge after rating my service if you still need assistance.

Ask Your Own Appliance Question
Appliance Technician: Tyler Z., Appliance Doc replied 29 days ago

Hello again. I'm just following up because I haven't heard back from you and I see this question is still open and unrated. Is there anything else I can help you with?

Ask Your Own Appliance Question
Ask Tyler Z. Your Own Question
Tyler Z.
Tyler Z.
Tyler Z., Appliance Doc
Category: Appliance
Satisfied Customers: 83,335
83,335 Satisfied Customers
Experience: 9+ years being an appliance technician with factory training.

Tyler Z. is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Thank you for the expeditious answer. It's good to know you're out there and awake in the wee hours when I finally have time to ask questions about my Jenn Air.

JeanRiverhead, NY

You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future.

JimmyBagley, IA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

John

John

Home Appliance Technician

13,453 satisfied customers

Appliance repair business owner for over 43 years.

Tom Goellner

Tom Goellner

Home Appliance Technician

1,557 satisfied customers

32 yrs. experience servicing major appliances and HVAC equipment.

Tyler Z.

Tyler Z.

Appliance Doc

83,335 satisfied customers

9+ years being an appliance technician with factory training.

Kelly

Kelly

Appliance Technician

18,340 satisfied customers

Highly accurate diagnostician with over 30 years experience!

The Home Smithy

The Home Smithy

Home Appliance Technician

6,148 satisfied customers

30 years repairing appliances

william

william

Home Appliance Technician

3,012 satisfied customers

Major Home Appliance Technician Specialist Whirpool Certificate

John

John

restaurant equipment technician

2,103 satisfied customers

25+ years experience. I'm now employed by a commercial cooking equipment service company

< Previous | Next >

Related Appliance Questions
I have a GE café Electric range....the stove top burners and
I have a GE café Electric range....the stove top burners and the lower warmer oven will not go on....the middle center oven works and the stove top location lights all work except the lower warmer ove… read more
Kelly
Kelly
Appliance Technician
High School or GED
18,340 satisfied customers
We just put our new range in and we have power to the
we just put our new range in and we have power to the stovetop but no power to the oven ? … read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
My refrigerator went out today, the electricity is still on
My refrigerator went out today, the electricity is still on but there is no cooling. … read more
Rusty S
Rusty S
Technician
76 satisfied customers
We have a Samsung fridge freezer - model number SRF752DSS in
Hi we have a Samsung fridge freezer - model number SRF752DSS in storage for 6 years. It is now plugged in but not cooling. It is missing a Aqua pure plus filter, which I am going to order. Would this … read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
Microwave suddenly stopped working properly. We have to
Microwave suddenly stopped working properly. We have to unplug to stop fan and light, and is not cooking. It is inlay a couple of years old...our previous same model lasted over 15 years. … read more
Kelly
Kelly
Appliance Technician
High School or GED
18,340 satisfied customers
I cleaned my oven and now there is an error code about the
I cleaned my oven and now there is an error code about the "meat probe". How can I reset it? … read more
Tyler Z.
Tyler Z.
Appliance Doc
83,335 satisfied customers
Our dishwasher doesn't go thru the cycles it starts and it
our dishwasher doesn't go thru the cycles it starts and it drains but it just keeps running if you start it … read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
Control panel on my GE double oven is delaminating. Can it
Control panel on my GE double oven is delaminating. Can it be reattached or replaced? gym … read more
Kelly
Kelly
Appliance Technician
High School or GED
18,340 satisfied customers
Just got my F&P washing machine out of storage. Worked fine
Hello. Just got my F&P washing machine out of storage. Worked fine for 3 loads, but now have trouble with the programming. Lights jumping, tripping the safety switch and won't work. Is this likely to … read more
Rusty S
Rusty S
Technician
76 satisfied customers
I am wondering what the err\por. I am wondering what the
i am wondering what the err\por JA: How old is the appliance? Have you gotten error messages before? Customer: i am wondering what the error code f1 means JA: Do you plan on doing the work yourself? C… read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
I was cooking on a electric range stove and using the
I was cooking on a electric range stove and using the burners and it started to beep an alarm and showed an f3or f4 error code, I tested the temperature sensor and it is at 1087 ohms do you know anyth… read more
Kelly
Kelly
Appliance Technician
High School or GED
18,340 satisfied customers
I'm frustrated with my dishwasher! Please help! I have the
I'm frustrated with my dishwasher! Please help! I have the front panel , kick plate, and control board all taken off the DW. I just replaced the control panel two weeks ago because I was getting the n… read more
Kelly
Kelly
Appliance Technician
High School or GED
18,340 satisfied customers
Cooked pizza earlier & when we went to preheat oven for
Cooked pizza earlier & when we went to preheat oven for cupcakes we hear gas click on, but it isn't lighting?? … read more
Tyler Z.
Tyler Z.
Appliance Doc
83,335 satisfied customers
WE have a Bosch dishwasher. We have had to shut the valve
WE have a Bosch dishwasher. We have had to shut the valve off to the dishwasher because it kept filling. When we turned the dishwasher on to drain the water pooled in the bottom, it drained the water … read more
Kelly
Kelly
Appliance Technician
High School or GED
18,340 satisfied customers
I have a 34” Jenn-Air cooktop CVGX2423B model. Will I be
I have a 34” Jenn-Air cooktop CVGX2423B model. Will I be able to replace it with a 36”. It must have a center downdraft as that is where everything below it is placed. Cannot find 34” anywhere and my … read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
My GE washer won't spin or agitate; blink code = 6. belt and
My GE washer won't spin or agitate; blink code = 6. belt and lid switch OK. any help? … read more
Kelly
Kelly
Appliance Technician
High School or GED
18,340 satisfied customers
I have an under sink Ultraease water filtration system. I
I have an under sink Ultraease water filtration system. I just found a hairline crack and leak where the yellow tube connects to the system (between the membrane and the post filter). I will need to r… read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
I have a fridgidaire gallery 2016 refrigerator with code 5y
I have a fridgidaire gallery 2016 refrigerator with code 5y ef appearing the freezer does not seem to cool andninunpluggednit and plugged it in the fridge temp is the same will it continue to work as … read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x