Appliance

Need appliance repair help? Ask a technician for answers ASAP

Ask an Expert,
Get an Answer ASAP!

There is a lot of unwanted ice buildup along the side of…

Customer Question
There is a lot...

There is a lot of unwanted ice buildup along the side of freezer drawer, been in the house less than one year. A friend told me I need a new gasket over there.

Contractor's Assistant: What's the make and model? And have you checked the settings recently?

Whirlpool, k33203829

Contractor's Assistant: Do you plan on doing the work yourself?

No

Contractor's Assistant: Anything else we should know to help you best?

Wrf990slamoi (1)?

Submitted: 8 months ago.Category: Appliance
Show More
Show Less
Ask Your Own Appliance Question
Answered in 15 minutes by:
11/16/2017
Appliance Technician: Joel Swenson,
 replied 8 months ago
Joel Swenson
Category: Appliance
Satisfied Customers: 4,002
Experience: Owner at Scott's Appliance Repair
Verified

Hello sorry to hear you are having trouble, I'm Joel and will be glad to help you today

It may be a bad gasket but in most cases on a bottom freezer model like that one the problem is the drawer is sagging and the gasket is not making a good seal, get a lighter and go around that side of the gasket if the flame sucks in then the gasket is not sealing properly. If the gasket is not stretched and hanging out or torn then the gasket is fine and you need to adjust the drawer. To adjust the drawer loosen the two screws at the top of the drawer on both the left and right side do not remove then close the door, then kinda eye the position of the drawer and tighten the screws while holding the drawer in that position. If it ends up being the gasket the replacement gasket is listed below:

Refrigerator Freezer Door Gasket (Gray)

Part #: W10248749 - click here for part info at sears

We are on the honor system here. Please remember to rate my service by selecting the 5th star to the right at the top, (bottom if using a mobile phone) of the screen, you will see 5 empty stars. You can continue asking follow-up questions at no additional charge after rating my service if you still need assistance. Rating the answer does not close the question out it will still be open after you rate. I do not get compensated until you rate, so it will be greatly appreciated, thank you.

Ask Your Own Appliance Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an appliance technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Joel Swenson Your Own Question
Joel Swenson
Joel Swenson
Joel Swenson
Category: Appliance
Satisfied Customers: 4,002
4,002 Satisfied Customers
Experience: Owner at Scott's Appliance Repair

Joel Swenson is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Thank you for the expeditious answer. It's good to know you're out there and awake in the wee hours when I finally have time to ask questions about my Jenn Air.

JeanRiverhead, NY

You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future.

JimmyBagley, IA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

John

John

Home Appliance Technician

13,453 satisfied customers

Appliance repair business owner for over 43 years.

Tom Goellner

Tom Goellner

Home Appliance Technician

1,602 satisfied customers

32 yrs. experience servicing major appliances and HVAC equipment.

Tyler Z.

Tyler Z.

Appliance Doc

87,701 satisfied customers

9+ years being an appliance technician with factory training.

Kelly

Kelly

Appliance Technician

20,213 satisfied customers

Highly accurate diagnostician with over 30 years experience!

The Home Smithy

The Home Smithy

Home Appliance Technician

6,148 satisfied customers

30 years repairing appliances

william

william

Home Appliance Technician

3,012 satisfied customers

Major Home Appliance Technician Specialist Whirpool Certificate

John

John

restaurant equipment technician

2,103 satisfied customers

25+ years experience. I'm now employed by a commercial cooking equipment service company

< Previous | Next >

Related Appliance Questions
I have whirlpool refridgerator model WRF555SDFZ00. The
I have whirlpool refridgerator model WRF555SDFZ00. The freezer has started icing. A lot of ice buildup on food and I noticed some at back of freezer on wall of the freezer. … read more
Joel Swenson
Joel Swenson
4,002 satisfied customers
I HAVE A kITCHEN aIDE REGRIGERATOR MODEL KFC022EVBL5. Two
I HAVE A kITCHEN aIDE REGRIGERATOR MODEL KFC022EVBL5. … read more
Kelly
Kelly
Appliance Technician
High School or GED
20,213 satisfied customers
I have a Kitchenaid KFXS25RYBL refridgerator. the bottom
i have a Kitchenaid KFXS25RYBL refridgerator. the bottom freezer drawer is not closing properly. The magnetic seal seams tight on the left side, but not the right. I am getting frost and ice buildup o… read more
Joel Swenson
Joel Swenson
4,002 satisfied customers
My Fisher & Paykel Bottom Freezer unit has ice buildup in freezer
My Fisher & Paykel Bottom Freezer unit has ice buildup in freezer compartment for 3 days. Temperature in Fridge is above normal (48 F) but temperature in Freezer is normal (4 F).… read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
my GE 25.1 CU FT 3 door Refrigerator, purchased new in 2008
my GE 25.1 CU FT 3 door Refrigerator, purchased new in 2008 has been leaking water occasionally from the freezer and also noticing a lot of frost and ice build up inside drawer of the freezer?… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
87,701 satisfied customers
My fridge is 1 year old. Ive had ongoing problems with frost
My fridge is 1 year old. I've had ongoing problems with frost on food in freezer. I've called whirlpool twice and the tech came out once. He told me that it was because there was moisture on the food … read more
Appliance Tech Larry
Appliance Tech Larry
Outside inhome service tech
High School or GED
19,156 satisfied customers
I have an Amana SBDE20S4SW, the high temp alarm has been going
I have an Amana SBDE20S4SW, the high temp alarm has been going off and the only way to stop it is to unplug my unit and then plug it back in but every 2 hours the alarm sounds again. I have checked th… read more
Appliance Medic
Appliance Medic
Service Technician
10,826 satisfied customers
I have GE Monogram refrigerator. It has a bottom freezer drawer
I have GE Monogram refrigerator. It has a bottom freezer drawer and is about 7 years old. Recently, water has been leaking out of the bottom of the freezer. Also, everything on the inside of the freez… read more
Barry G.
Barry G.
Vocational, Technical or Trade School
6,755 satisfied customers
Am unable to get ice from dispenser, appears clogged. Ice
Am unable to get ice from dispenser, appears clogged. Ice has formed on dispenser distributing ice . It cont. to build up on underside of dispenser also.This is on my side by side refrig.… read more
bryanpaul52
bryanpaul52
Tech/owner
17 satisfied customers
I have a refrigerator, modelLFC25760, that has a thin layer
I have a refrigerator, modelLFC25760, that has a thin layer of ice on the bottom of the freezer drawer, which has on occassion run out onto the floor. Whats my problem and solution.… read more
Robert
Robert
Owner/Lead Technician
Vocational, Technical or Trade Scho
1,590 satisfied customers
The rails on the right hand side of the freezer freeze, not
The rails on the right hand side of the freezer freeze, not allowing me to open the drawer of my sub zero 550 refrigerator. The ice maker no longer works and is on the left side of the freezer. I turn… read more
MASTERTECH
MASTERTECH
Owner
Vocational, Technical or Trade Scho
6,817 satisfied customers
I have a Whirlpool fridge with a freezer drawer that is filled
I have a Whirlpool fridge with a freezer drawer that is filled with "snow"/ice. I have defrosted twice, ensured there is nothing blocking the drawer from going all the way in...but noticed the seal on… read more
Mike
Mike
Owner
Vocational, Technical or Trade Scho
17,625 satisfied customers
Dear sir, I have a Whirlpool refrigerator Model# ED5RHAXNQ00.
Dear sir, I have a Whirlpool refrigerator Model# XXXXX The freezer side works fine (freeze) just have a lot of snow flake on the top shell, and also the refrigerator is not cool (cold)enough (milk goe… read more
Appliance Tech Larry
Appliance Tech Larry
Outside inhome service tech
High School or GED
19,156 satisfied customers
I have a whirlpool side by side refrigerator, model #ed25texhw01,
I have a whirlpool side by side refrigerator, model #ed25texhw01, serial #sk3732539, circa 2001. I am getting ice buildup on the bottom of the ice bin, just above the ice chute and lots of frost on th… read more
Appliance Tech Larry
Appliance Tech Larry
Outside inhome service tech
High School or GED
19,156 satisfied customers
I have a GE side-by-side refrigerator model # GSS22JFMCWW.
I have a GE side-by-side refrigerator model # XXXXX It is leaking from the bottom on the freezer side. I shut off the water supply valve but it still leaks and I can't identify the source of the leak.… read more
bryanpaul52
bryanpaul52
Tech/owner
17 satisfied customers
I have a GE Profile refrigerator Model PSF26PGSC BB that was
I have a GE Profile refrigerator Model PSF26PGSC BB that was installed brand new just over 3 years ago. At about a 1-1/2 old, we had to have a de-icing kit (WR49X10180) installed behind one of the cri… read more
John
John
Home Appliance Technician
Vocational, Technical or Trade Scho
13,453 satisfied customers
Help! I have a Kenmore Frig (made by Whirlpool), model 106-56693501,
Help! I have a Kenmore Frig (made by Whirlpool), model 106-56693501, side by side stainless. A plastic hook that holds the ice flapper has broken and therefore the ice paddle/chute/flapper doesn't wor… read more
I.can
I.can
Engineer
High School or GED
780 satisfied customers
I am unable to open the freezer on my freezer on the bottom
I am unable to open the freezer on my freezer on the bottom Amana refrigerator. Last week I turned the freezer off and cleaned it out because the door was not opening properly and ice was building up … read more
MASTERTECH
MASTERTECH
Owner
Vocational, Technical or Trade Scho
6,817 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x