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Can i buy a new control cart because it seen to be the

Customer Question
Can i buy a...

Can i buy a new control cart because it seen to be the probleme the compresser don't stop end the frig is to cool i can not change de f/c or turn the light

Contractor's Assistant: I'll do all I can to help. How long have you been dealing with this?

For a few month

Contractor's Assistant: Do you plan on doing the work yourself?

Yes

Contractor's Assistant: Anything else we should know to help you best?

Do the cart style avalable if yes how can i get one and how mutch

Submitted: 8 months ago.Category: Appliance
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Answered in 15 minutes by:
11/16/2017
Appliance Technician: Tyler Z., Appliance Doc replied 8 months ago
Tyler Z.
Tyler Z., Appliance Doc
Category: Appliance
Satisfied Customers: 88,381
Experience: 9+ years being an appliance technician with factory training.
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Hello. My name is ***** ***** I'll be helping you with your appliance question today. Please wait a few moments while I review your question.

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Appliance Technician: Tyler Z., Appliance Doc replied 8 months ago

Do you have a model number for your refrigerator so I can better assist you? And what do you mean by "control cart"?

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Customer reply replied 8 months ago
Model dbc657bls
Customer reply replied 8 months ago
It freeze
Customer reply replied 8 months ago
i don’t have control on temperature
Appliance Technician: Tyler Z., Appliance Doc replied 8 months ago

Perfect. So the part number you need is DG3-7-1 for the control board. Now you can order this board from anywhere you'd like, but I know you can order it from Repairclinic.com by phone. Their number is ***** if you wanted to call them and order the part. The part is about $55 US plus shipping.

I hope I have earned a 5 star rating. We are on the honor system here. Please remember to rate my service by selecting a star at the top or bottom of the screen before you leave today and reply back here letting me know with a rating of 1-5 stars (5 being the best). If you need anything else, just let me know. You can continue asking follow-up questions at no additional charge after rating my service if you still need assistance.

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Appliance Technician: Tyler Z., Appliance Doc replied 8 months ago

Hello again. I'm just following up because I haven't heard back from you and I see this question is still open and unrated. Is there anything else I can help you with?

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