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I have a hotpoint electric stove. Many times, one of the…

Customer Question
I have a hotpoint...

I have a hotpoint electric stove. Many times, one of the burners doesn't heat up. If I jingle it, sometimes it goes on. I'm afraid that it won't work for Thanksgiving. Who can I call to fix it?

Contractor's Assistant: Can you guesstimate how old your Hotpoint is? And just to clarify, what's the exact model?

It's about 2-3 years old...not sure of the model

Contractor's Assistant: Do you plan on doing the work yourself?

No

Submitted: 8 months ago.Category: Appliance
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Answered in 10 minutes by:
11/13/2017
Appliance Technician: Tyler Z., Appliance Doc replied 8 months ago
Tyler Z.
Tyler Z., Appliance Doc
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Satisfied Customers: 88,508
Experience: 9+ years being an appliance technician with factory training.
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Appliance Technician: Tyler Z., Appliance Doc replied 8 months ago

What burner exactly isn't working all the time? Do you have a model number located on a sticker around the front frame of the oven and can be seen if you open the door or remove the drawer below the door if there is one so that I can better assist you?

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Customer reply replied 8 months ago
It is the front, large burner. The only number I see is 317B6641P001
Appliance Technician: Tyler Z., Appliance Doc replied 8 months ago

That unfortunately isn't the model number. It might be tucked under the door hinge and hard to see, but I need the model to help.

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Customer reply replied 8 months ago
Thank you. I am calling a repairman
Appliance Technician: Tyler Z., Appliance Doc replied 8 months ago

alright, good luck to you!

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