Appliance

Need appliance repair help? Ask a technician for answers ASAP

Ask an Expert,
Get an Answer ASAP!

I have a front loading Kenmore Elite Washer giving an error…

Customer Question
I have a front...

I have a front loading Kenmore Elite Washer giving an error code:

Contractor's Assistant: Can you guesstimate how old your Kenmore is? And just to clarify, what's the exact model?

The washer is 10 years old, the code is rL

Contractor's Assistant: Do you plan on doing the work yourself?

Well, if it's easy. I was told it was "clogged with "stuff" in the wash cycle and that I could get step by step instructions on line.

Contractor's Assistant: Anything else we should know to help you best?

After I load it, put in soap, it will lock and begin to wash doing a few spins, then it beeps and the code rL comes up. That's all. do you want the serial and model number

Submitted: 8 months ago.Category: Appliance
Show More
Show Less
Ask Your Own Appliance Question
Answered in 1 minute by:
11/13/2017
Appliance Technician: Tyler Z., Appliance Doc replied 8 months ago
Tyler Z.
Tyler Z., Appliance Doc
Category: Appliance
Satisfied Customers: 88,472
Experience: 9+ years being an appliance technician with factory training.
Verified

Hello. My name is ***** ***** I'll be helping you with your appliance question today. Please wait a few moments while I review your question.

Ask Your Own Appliance Question
Appliance Technician: Tyler Z., Appliance Doc replied 8 months ago

So this error means that the basket is generating too much friction when it's trying to turn the basket during the clean cycle. It thinks you have clothing inside so it's trying to tell you to remove your laundry. If there is nothing inside, then you just have a bearing that is dragging too much and the main rear drum bearing would need to be replaced, but that is a $500 repair so it may not be worth repairing until it gets worse.

I hope I have earned a 5 star rating. We are on the honor system here. Please remember to rate my service by selecting a star at the top or bottom of the screen before you leave today and reply back here letting me know with a rating of 1-5 stars (5 being the best). If you need anything else, just let me know. You can continue asking follow-up questions at no additional charge after rating my service if you still need assistance.

Ask Your Own Appliance Question
Appliance Technician: Tyler Z., Appliance Doc replied 8 months ago

Hello again. I'm just following up because I haven't heard back from you and I see this question is still open and unrated. Is there anything else I can help you with?

Ask Your Own Appliance Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an appliance technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Tyler Z. Your Own Question
Tyler Z.
Tyler Z.
Tyler Z., Appliance Doc
Category: Appliance
Satisfied Customers: 88,472
88,472 Satisfied Customers
Experience: 9+ years being an appliance technician with factory training.

Tyler Z. is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Thank you for the expeditious answer. It's good to know you're out there and awake in the wee hours when I finally have time to ask questions about my Jenn Air.

JeanRiverhead, NY

You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future.

JimmyBagley, IA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

John

John

Home Appliance Technician

13,453 satisfied customers

Appliance repair business owner for over 43 years.

Tom Goellner

Tom Goellner

Home Appliance Technician

1,602 satisfied customers

32 yrs. experience servicing major appliances and HVAC equipment.

Tyler Z.

Tyler Z.

Appliance Doc

88,472 satisfied customers

9+ years being an appliance technician with factory training.

Kelly

Kelly

Appliance Technician

20,213 satisfied customers

Highly accurate diagnostician with over 30 years experience!

The Home Smithy

The Home Smithy

Home Appliance Technician

6,148 satisfied customers

30 years repairing appliances

william

william

Home Appliance Technician

3,012 satisfied customers

Major Home Appliance Technician Specialist Whirpool Certificate

John

John

restaurant equipment technician

2,103 satisfied customers

25+ years experience. I'm now employed by a commercial cooking equipment service company

< Previous | Next >

Related Appliance Questions
I have a Kenmore Elite Auto Washer w/ Calypso wash motion that
I have a Kenmore Elite Auto Washer w/ Calypso wash motion that has gotten extremely loud during spin cycle and sometimes shifts a little. Trying to figure out if its a bearing and which parts need to … read more
Appliance Tech Dave
Appliance Tech Dave
Vocational, Technical or Trade Scho
1,116 satisfied customers
LG WM2042CW front load washer , Code came up ( LE ) , any
LG WM2042CW front load washer , Code came up ( LE ) , any ideas as to what parts would be needed to fix this problem ??… read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
I have a Kenmore front load washer model # XXXXX The
I have a Kenmore front load washer model # XXXXX The machine will not start. The control panel beeps when I set the load size and lights come on spin, add garmet, Wash, and lock the start button flash… read more
MASTERTECH
MASTERTECH
Owner
Vocational, Technical or Trade Scho
6,817 satisfied customers
I have a kenmore elite HE 3t front load washer that will not
I have a kenmore elite HE 3t front load washer that will not drain or spin. It sits there and after about a minute times out and errors with F4. In past have had smaller items such as infants sock clo… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
88,472 satisfied customers
My front loader washer says LE and in the manual it says overloaded
My front loader washer says LE and in the manual it says overloaded in motor. It says to close the water tap, unplug the power plug and call for service. is there something I can do now instead of wai… read more
Appliance Tech Larry
Appliance Tech Larry
Outside inhome service tech
High School or GED
19,156 satisfied customers
This morning I had an unusual code on our washing machine (Serial
This morning I had an unusual code on our washing machine (Serial #HLT4004922). The code was "rL". I shut it down and started over and the cycle seemed to run fine, but I'm still wondering what that c… read more
esequiel walker
esequiel walker
Appliance technician
High School or GED
4,647 satisfied customers
My Kenmore Elite HE3t front load washer is not working and
My Kenmore Elite HE3t front load washer is not working and is flashing a F02 code. We have set-up a repair appointment but I'm wondering what the F02 fault code represents. The washer will not drain a… read more
John
John
Home Appliance Technician
Vocational, Technical or Trade Scho
13,453 satisfied customers
Kenmore elite HE-5T front load washer. press start washer door
Kenmore elite HE-5T front load washer. press start washer door lock comes on water runs for 30 seconds. Then door lock light cuts out stopping water. Then immediately door lock light comes back on and… read more
Appliance Tech Larry
Appliance Tech Larry
Outside inhome service tech
High School or GED
19,156 satisfied customers
i have a wm1814cw front load washer. the le code comes on th
i have a wm1814cw front load washer. the le code comes on the final spin like it locks up motor smells hot. when off drum and motor turn free. water pump works. i have reset it twice no luck. i have t… read more
Appliance Tech Larry
Appliance Tech Larry
Outside inhome service tech
High School or GED
19,156 satisfied customers
My LG front-load washer keeps showing the LE error message.
My LG front-load washer keeps showing the LE error message. I've removed all the clothes, unplugged it, tried restarting it, but can't get the water to drain out of the tub. Help!… read more
Appliance Tech Larry
Appliance Tech Larry
Outside inhome service tech
High School or GED
19,156 satisfied customers
HOW DO i FIX MY WASHING MACHINE I HAVE A LG TROMM FRONT LOADER
HOW DO i FIX MY WASHING MACHINE? I HAVE A LG TROMM FRONT LOADER WM2277HW. I HAVE ALREADY DID ALL OF THE TROUBLE SHOOTING I HAVE UNPLUGGED IT FOR 30 MINUTES PLUGGED IT BACK IN PUSHED THE ON BUTTON PUSH… read more
Appliance Tech Larry
Appliance Tech Larry
Outside inhome service tech
High School or GED
19,156 satisfied customers
My Whirlpool front loading washing machine has an F22 alarm.
My Whirlpool front loading washing machine has an F22 alarm. Machine is locked and inoperable. Can you please tell me if this is something that I can clear up or do I need a professional to check it o… read more
esequiel walker
esequiel walker
Appliance technician
High School or GED
4,647 satisfied customers
My front loading washing machine has the control locked light
My front loading washing machine has the "control locked" light on and I can't get it to respond to any other buttons. Therefore, I cannot do my laundry. The number on the door is GHW0PW4 Can you help… read more
The Home Smithy
The Home Smithy
Home Appliance Technician
Vocational, Technical or Trade School
6,148 satisfied customers
Kenmore Elite he4t keeps giving the same error code DL F
Kenmore Elite he4t keeps giving the same "error" code DL F I have hit the cancel button and it stops the code and the beeping but I can't get it to wash it give me the code every time… read more
Chas
Chas
Master Appliance Repair Technician
Vocational, Technical or Trade Scho
7,026 satisfied customers
Our Kenmore Elite HE 4t fron loading automatic washer does
Our Kenmore Elite HE 4t fron loading automatic washer does not work. We are getting an error code F and then 12. When reset is pressed and then a cycle is chosen, all that happens is that there is a c… read more
Appliance Man
Appliance Man
Appliance Tech
8,952 satisfied customers
Trying Clean Washer setting on Kenmore He2 Front Load Washer,
Trying "Clean Washer" setting on Kenmore He2 Front Load Washer, washer keeps displaying rL error code, nothing in washer, what should I do?… read more
Chas
Chas
Master Appliance Repair Technician
Vocational, Technical or Trade Scho
7,026 satisfied customers
I keep geting he rl code when using the clean washer cycle..there
I keep geting he "rl" code when using the "clean washer" cycle..there is nothing in the washer..the cycle stops and will not continue.… read more
Appliance Medic
Appliance Medic
Service Technician
10,826 satisfied customers
We have a Kenmore Elite HE 5t steam front-loading automatic
We have a Kenmore Elite HE 5t steam front-loading automatic washer that is posting a f35 and also will post the message SUD and then not do anything.… read more
Randy 43
Randy 43
appliance technician
Vocational, Technical or Trade Scho
3,793 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x