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Appliance repairman turned off refrigerator & freezer to…

Customer Question
Appliance repairman turned off...

Appliance repairman turned off refrigerator & freezer to thaw out freezer. He said I could turn back on after it thawed by holding down two things on electronic panel on front at same time as he did to turn off. I can’t seem to be able to do that.

Contractor's Assistant: What's the make and model of the fridge? And can you guesstimate how old is it?

A little over 5 years old because the extended warranty expired

Contractor's Assistant: Do you plan on doing the work yourself?

In September the model number is *****

Contractor's Assistant: Anything else we should know to help you best?

Date of manufactured April 2012, it has French doors with freezer on bottom

Submitted: 8 months ago.Category: Appliance
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Answered in 11 minutes by:
11/12/2017
Appliance Technician: Tyler Z., Appliance Doc replied 8 months ago
Tyler Z.
Tyler Z., Appliance Doc
Category: Appliance
Satisfied Customers: 88,379
Experience: 9+ years being an appliance technician with factory training.
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Hello. My name is ***** ***** I'll be helping you with your appliance question today. Please wait a few moments while I review your question.

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Appliance Technician: Tyler Z., Appliance Doc replied 8 months ago

What 2 things are you holding? And what does the display say on it?

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Customer reply replied 8 months ago
I️ thought he held down power save & alarm at same time but that is not working
Appliance Technician: Tyler Z., Appliance Doc replied 8 months ago

To turn the refrigerator on (if it turned it off and the display says OF on it), press and hold the top left and middle left buttons together for 5 seconds on the dispenser panel and that should turn the refrigerator back on if it was turned off.

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