Appliance

Need appliance repair help? Ask a technician for answers ASAP

Ask an Expert,
Get an Answer ASAP!

I have a Whirplool GS6SHAVML side by side Refridgerator that…

Customer Question
I have a Whirplool...

I have a Whirplool GS6SHAVML side by side Refridgerator that I just moved out of Kitchen while refinishing my kitchen floor. When we moved it back in place the lights work but it is not cooling. Any suggestions?

Contractor's Assistant: What's the make and model of the fridge? And can you guesstimate how old is it?

Whirplool GS6SHAXML00..not sure how old it is. I have had it for 10 years.

Contractor's Assistant: Do you plan on doing the work yourself?

Not really just trying to see if it is more efficient cost wise to get new or have a technician come out and see what is wrong?

Contractor's Assistant: Anything else we should know to help you best?

I noticed it was "ticking" when I closed the doors for the past couple of weeks

Submitted: 8 months ago.Category: Appliance
Show More
Show Less
Ask Your Own Appliance Question
Answered in 2 days by:
11/15/2017
Appliance Technician: Joel Swenson,
 replied 8 months ago
Joel Swenson
Category: Appliance
Satisfied Customers: 3,980
Experience: Owner at Scott's Appliance Repair
Verified

Hello sorry to hear you are having trouble, I'm Joel and will be glad to help you today.

If the unit is not cooling and the compressor, fan in the freezer is not running then most likely the main board is dead, the board is no longer being manufactured but you can still get them on ebay for around 200.00, so if a tech comes out to look it at its gonna run you about 350.00 and you will likely have to wait a week on or so on the part and that's if the company is willing to get the part at all. Most likely they will just tell you the board is no longer available and charge you for the call and leave. However if the compressor is running but the fan in the freezer is not then that will be a fairly reasonable repair and the fan is still available. You should be able to make a decision on what you want to do now by just checking those few things and seeing which is the problem. If you decided you would like to try and repair it yourself, let me know what you find and get back to me in the meantime, please read below, thanks.

We are on the honor system here. Please remember to rate my service by selecting the 5th star to the right at the top, (bottom if using a mobile phone) of the screen, you will see 5 empty stars. You can continue asking follow-up questions at no additional charge after rating my service if you still need assistance. Rating the answer does not close the question out it will still be open after you rate. I do not get compensated until you rate, so it will be greatly appreciated, thank you.

Ask Your Own Appliance Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an appliance technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Joel Swenson Your Own Question
Joel Swenson
Joel Swenson
Joel Swenson
Category: Appliance
Satisfied Customers: 3,980
3,980 Satisfied Customers
Experience: Owner at Scott's Appliance Repair

Joel Swenson is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Thank you for the expeditious answer. It's good to know you're out there and awake in the wee hours when I finally have time to ask questions about my Jenn Air.

JeanRiverhead, NY

You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future.

JimmyBagley, IA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

John

John

Home Appliance Technician

13,453 satisfied customers

Appliance repair business owner for over 43 years.

Tom Goellner

Tom Goellner

Home Appliance Technician

1,602 satisfied customers

32 yrs. experience servicing major appliances and HVAC equipment.

Tyler Z.

Tyler Z.

Appliance Doc

87,701 satisfied customers

9+ years being an appliance technician with factory training.

Kelly

Kelly

Appliance Technician

20,213 satisfied customers

Highly accurate diagnostician with over 30 years experience!

The Home Smithy

The Home Smithy

Home Appliance Technician

6,148 satisfied customers

30 years repairing appliances

william

william

Home Appliance Technician

3,012 satisfied customers

Major Home Appliance Technician Specialist Whirpool Certificate

John

John

restaurant equipment technician

2,103 satisfied customers

25+ years experience. I'm now employed by a commercial cooking equipment service company

< Previous | Next >

Related Appliance Questions
I have the same question that you answered here There is a
I have the same question that you answered here https://www.justanswer.com/appliance/6rb3a-gas-dryer-exhaust-smells-natural-gas-not.html There is a smell that only starts after the gas dryer has been … read more
Appliance Tech Dave
Appliance Tech Dave
Vocational, Technical or Trade Scho
1,116 satisfied customers
I have a GE side-by-side refrigerator. I am guessing the
Good Morning, I have a GE side-by-side refrigerator. I am guessing the unit is 15 years old - not sure. Last week I noticed food in the freezer was thawed? Turned the temp up to a 9 and seems to be be… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
87,701 satisfied customers
My sons helped me move the Epic Z into the garage before the
My sons helped me move the Epic Z into the garage before the floors were refinished last week. It's unbelievably heavy. Was it this heavy when it was installed (a year or so back)? Is there something … read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
87,701 satisfied customers
We purchased a Samsung refridgerator 5 years ago. Its been
We purchased a Samsung refridgerator 5 years ago. Its been fine until a year ago. We noticed everthing in the refridgerator was frozen, even in the door. I waited a couple of days to see if it would g… read more
Appliance Tech Larry
Appliance Tech Larry
Outside inhome service tech
High School or GED
19,156 satisfied customers
All of a sudden, I noticed that my GE side by side refridgerator
All of a sudden, I noticed that my GE side by side refridgerator doors are at different heights. The freezer door is higher than the refridgerator door. Is this normal? We are also having trouble keep… read more
Barry G.
Barry G.
Vocational, Technical or Trade School
6,755 satisfied customers
My RV Refridgerator will not get cold on Propane,12v or AC!
My RV Refridgerator will not get cold on Propane,12v or AC! What could be wrong with it, It is a 2000 year model and was working GREAT until this summer. When on Propane or auto, it runs the NEW batte… read more
Phil
Phil
Consultant to Engrs, Govt & Contractors
Degree, Mech Engr Technology
3,671 satisfied customers
I have a 5 year old GE side-by-side refridgerator. Every couple
I have a 5 year old GE side-by-side refridgerator. Every couple of weeks, the freezer thaws, especially near the top. The ice melts, etc. We empty it, and it appears to work again for several weeks. I… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
87,701 satisfied customers
Have a 2007 Kenmore elite side by side model. Only barely blows
Have a 2007 Kenmore elite side by side model. Only barely blows out cool, not cold air-fridge & freeze same temp. The previous owner had it unplugged for the past month.… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
87,701 satisfied customers
have a Kitchen Aid side by side Superaba 10years old the freezer
have a Kitchen Aid side by side Superaba 10years old the freezer and refridgerator stopped cooling last night what is the likely problem i wonder… read more
bryanpaul52
bryanpaul52
Tech/owner
17 satisfied customers
To start off My kenmore refridgerator(side by side and 10 years
To start off My kenmore refridgerator(side by side and 10 years old) tripped a breaker about 2 months ago.I re-set the breaker and it ran fine for a week and a half. I then found it was not cooling on… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
87,701 satisfied customers
I have a Kitchenaid Superba side by side refriderator, model
I have a Kitchenaid Superba side by side refriderator, model KSRS22QDWHOO, serial SE3811393. It has a build date of 1995. It is working normally, cools great, does not run any longer than normal etc. … read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
87,701 satisfied customers
I bought a washing machine from LG in November 2008. This autumn
I bought a washing machine from LG in November 2008. This autumn it started to move around when spinning - one of your technicians came out to see it and put rubber feet on it. This seemed to sort out… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
87,701 satisfied customers
I have a Kenmore Coldspot side by side frig (Model XXXXXXXXXXX
I have a Kenmore Coldspot side by side frig (Model: XXXXXXXXXXX with ice maker (TM: XXXXXXXXX . We've had it for about 8 years and its been a great frig. In 2006, I replaced the ice maker w/o any majo… read more
mranswer
mranswer
TECHNICIAN
Bachelor's Degree
481 satisfied customers
my kenmore 596.53463300 is not cooling. the power is on and
my kenmore 596.53463300 is not cooling. the power is on and you can hear the fan working but both the freezer and refridgerator is not cooling. Is there something I can do or is it time for a new one?… read more
built1950
built1950
Owner/operator/installer
High School or GED
206 satisfied customers
My hotpoint refridgerator has been acting up for the past month..the
My hotpoint refridgerator has been acting up for the past month..the fridge bottom shelves stay really cool..middle is normal temp and top shelf is warm..now the freezer is the same. I had things thaw… read more
Whrlp Master Tech
Whrlp Master Tech
Vocational, Technical or Trade Scho
4,977 satisfied customers
I have a problem with my Kenmore refridgerator, of which the
I have a problem with my Kenmore refridgerator, of which the info is: Model # XXXXX 596.52679200 MFG # XXXXX P52679000B0 S/N - 10138680AL Age - Around 6 years. I noticed that my refridgerator is not w… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
87,701 satisfied customers
When we have a small party and fill up the refrigerator it
When we have a small party and fill up the refrigerator it does not cool effectively. There are just two of us and under normal conditions we do not have this problem When we fill up the refrigerator … read more
Chas
Chas
Master Appliance Repair Technician
Vocational, Technical or Trade Scho
7,026 satisfied customers
Hi Appliance Man, I have a GE Eterna refridgerator and it was
Hi Appliance Man, I have a GE Eterna refridgerator and it was accumilating ice on the freezer side at the bottom, then begin to leak water on the floor. I looked behind the inside panels using a mirro… read more
Appliance Man
Appliance Man
Appliance Tech
8,952 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x