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Bosch dishwasher SHX68T55UC/09 FD970101920. 1 year. Trying…

Customer Question
Bosch dishwasher SHX68T55UC/09 FD970101920 ...

Bosch dishwasher SHX68T55UC/09 FD970101920

Contractor's Assistant: Can you guesstimate how old your Bosch is? And just to clarify, what's the exact model?

1 year

Contractor's Assistant: Do you plan on doing the work yourself?

Trying to trouble shoot the problem. stopped working. no power. reset breaker. came back on -- said 'fill salt and rinse aid. which i did. also pump filled with water. emptied water and cleaned filters. didn't see anything blocking unit. any ideas?

Contractor's Assistant: Anything else we should know to help you best?

Don't think so. tried resetting with the start button. no luck

Submitted: 9 months ago.Category: Appliance
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Answered in 16 minutes by:
11/11/2017
Appliance Technician: Kelly, Appliance Technician replied 9 months ago
Kelly
Kelly, Appliance Technician
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Satisfied Customers: 26,057
Experience: Highly accurate diagnostician with over 30 years experience!
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Appliance Technician: Kelly, Appliance Technician replied 9 months ago

Is it totally dead, no lights on at all on the machine?

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Customer reply replied 9 months ago
no there are lights now on the interior panel. it says 'Add Salt/Rinse Aid'. i've added rinse aid.
Appliance Technician: Kelly, Appliance Technician replied 9 months ago

So the salt and rinse aid lights are on?

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Customer reply replied 9 months ago
flashing. cannot reset w/ the start button or on/off switch
Appliance Technician: Kelly, Appliance Technician replied 9 months ago

Okay, do you hear the drain pump running, too?

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Customer reply replied 9 months ago
no
Customer reply replied 9 months ago
it doesn't beep when I shut the door which it usually does
Customer reply replied 9 months ago
no light on the bottom of the dishwasher which i usually see from outside when it is running or finished cycle
Appliance Technician: Kelly, Appliance Technician replied 9 months ago

How long did you have the breaker off for?

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Customer reply replied 9 months ago
i just flipped it the first few times. 2-3 minutes longest. should i leave it off longer?
Appliance Technician: Kelly, Appliance Technician replied 9 months ago

Yes, leave it off for 15 minutes to reset. Let me know what happens after, please.

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Customer reply replied 9 months ago
will do. thank you, Kelly.
Appliance Technician: Kelly, Appliance Technician replied 9 months ago

Thank you.

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Customer reply replied 9 months ago
Didn’t work.:(
Appliance Technician: Kelly, Appliance Technician replied 9 months ago

Do you know exactly how old it is?

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Customer reply replied 9 months ago
Less than a year. I’ve called the bosche repair man. Second repair. Worst product ever. Thank you for your help.
Appliance Technician: Kelly, Appliance Technician replied 9 months ago

It sounds like the control has issues, so it is good that it is under warranty! That control is not inexpensive!

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