Appliance

Need appliance repair help? Ask a technician for answers ASAP

Ask an Expert,
Get an Answer ASAP!

I have a freezer that just stopped working. The display is…

Customer Question
Hello, I have a...

Hello, I have a freezer that just stopped working. The display is off, there is power to the unit when tested. What could be wrong?

Contractor's Assistant: Have you tried power cycling the appliance -- unplugging it and leaving it off for a few hours?

No. At least how many hrs?

Contractor's Assistant: Do you plan on doing the work yourself?

Yes

Contractor's Assistant: Anything else we should know to help you best?

Just looking for clue to figure out the problem

Submitted: 8 months ago.Category: Appliance
Show More
Show Less
Ask Your Own Appliance Question
Answered in 3 minutes by:
11/11/2017
Appliance Technician: Tyler Z., Appliance Doc replied 8 months ago
Tyler Z.
Tyler Z., Appliance Doc
Category: Appliance
Satisfied Customers: 88,427
Experience: 9+ years being an appliance technician with factory training.
Verified

Hello. My name is ***** ***** I'll be helping you with your appliance question today. Please wait a few moments while I review your question.

Ask Your Own Appliance Question
Appliance Technician: Tyler Z., Appliance Doc replied 8 months ago

Do you have a model number located on a sticker inside the freezer?

Ask Your Own Appliance Question
Customer reply replied 8 months ago
It's a commercial freezer. Arctic air FREEZER. Yes.
Appliance Technician: Tyler Z., Appliance Doc replied 8 months ago

I do but unfortunately I don't work on this model so I'll need to opt out.

Ask Your Own Appliance Question
Customer reply replied 8 months ago
Okay
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an appliance technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask John Your Own Question
John
John
John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 13,453
13,453 Satisfied Customers
Experience: Appliance repair business owner for over 43 years.

John is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Thank you for the expeditious answer. It's good to know you're out there and awake in the wee hours when I finally have time to ask questions about my Jenn Air.

JeanRiverhead, NY

You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future.

JimmyBagley, IA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

John

John

Home Appliance Technician

13,453 satisfied customers

Appliance repair business owner for over 43 years.

Tom Goellner

Tom Goellner

Home Appliance Technician

1,602 satisfied customers

32 yrs. experience servicing major appliances and HVAC equipment.

Tyler Z.

Tyler Z.

Appliance Doc

88,427 satisfied customers

9+ years being an appliance technician with factory training.

Kelly

Kelly

Appliance Technician

20,213 satisfied customers

Highly accurate diagnostician with over 30 years experience!

The Home Smithy

The Home Smithy

Home Appliance Technician

6,148 satisfied customers

30 years repairing appliances

william

william

Home Appliance Technician

3,012 satisfied customers

Major Home Appliance Technician Specialist Whirpool Certificate

John

John

restaurant equipment technician

2,103 satisfied customers

25+ years experience. I'm now employed by a commercial cooking equipment service company

< Previous | Next >

Related Appliance Questions
My Model KSSO48QMB01 is not cooling, the control panel
My Model KSSO48QMB01 is not cooling, the control panel lights blink and I cannot reset or change them.… read more
Whrlp Master Tech
Whrlp Master Tech
Vocational, Technical or Trade Scho
4,977 satisfied customers
KitchenAid refrigerator model KSSO48QMB 02 control panel
KitchenAid refrigerator model KSSO48QMB 02 control panel cycling on and off and beeping. Loses connection somewhere? Where are the control boards and how do I access them to check connections?… read more
Appliance Tech Dave
Appliance Tech Dave
Vocational, Technical or Trade Scho
1,116 satisfied customers
hello, after a power outage my kenmore upright freezer stopped
hello, after a power outage my kenmore upright freezer stopped cooling ,model #970-254324, when i looked at the display on door it had some strange numbers and such , you could not use the up arrow , … read more
DTech80
DTech80
Technician
48 satisfied customers
I have model number LFFH21F7HWJ. I just went to plug it in
I have frigidaire freezer model number LFFH21F7HWJ. I just went to plug it in and it does not do anything. It says in the manual to check/replace the hose fuse, but goes in to no more detail. How do I… read more
Tyler Z.
Tyler Z.
Appliance Doc
88,427 satisfied customers
I tried to use the Clean function . It cleaned for a while
I tried to use the Clean function . It cleaned for a while probably an hr. Not sure how long I set it to clean. Stopped cleaning at some pt. Have a message of screen that says FC or EC and beeps conti… read more
Tyler Z.
Tyler Z.
Appliance Doc
88,427 satisfied customers
how to access the evap fan in the fresh food section on ge
how to access the evap fan in the fresh food section on ge profile french door/bottom freezer- GFSL6KKYALS… read more
Mr Repair
Mr Repair
Vocational, Technical or Trade Scho
40 satisfied customers
Hi, I have a GE True Temp electric wall oven (Model JKP30B0M1BB) that is less than 2 years
Hi, I have a GE True Temp electric wall oven (Model JKP30B0M1BB) that is less than 2 years old. Last night I was baking and it simply shut down. They is nothing on the display , the light no longer co… read more
Tyler Z.
Tyler Z.
Appliance Doc
88,427 satisfied customers
kenmore 106.53602202 frezzer temp -20 deg, ref about 39 deg
kenmore 106.53602202 frezzer temp -20 deg, ref about 39 deg managed to figure out how to get into diagnostic mode & how to get it to step thru the diagnostics but unsure of the test results since i wa… read more
Don T.
Don T.
President
Associate Degree
179 satisfied customers
I have a GE Profile Microwave model # XXXXX Serial 900237B Last
I have a GE Profile Microwave model # XXXXX Serial 900237B Last night while it was microwaving I think there was a slight strange noise and unit turned off. Everything dark I thought it had blown the … read more
Appliance Tech Larry
Appliance Tech Larry
Outside inhome service tech
High School or GED
19,156 satisfied customers
I have a GE Artica PSS26SGRD Refrigerator, the ice is melting,
I have a GE Artica PSS26SGRD Refrigerator, the ice is melting, all LED displays are blank, I believe the defrost button was hit as well, power has been recycled. HRS is the only thing displayed that b… read more
Tyler Z.
Tyler Z.
Appliance Doc
88,427 satisfied customers
GE TFX22Z Freezer working fine but refrigerator side will
GE TFX22Z Freezer working fine but refrigerator side will not go below 60 degrees milk went sour. What is wrong with it?… read more
John
John
Home Appliance Technician
13,453 satisfied customers
bought a small coldspot freezer used. Its not cooling enough.
bought a small coldspot freezer used. It's not cooling enough. It soulds like the compressor (?) is trying to kick in but then nothing til the next time it tries to kick in. The kick in sound happens … read more
John
John
Home Appliance Technician
13,453 satisfied customers
Our G.E. Profile refrigerator, model number PD22SBRBLSS, is
Our G.E. Profile refrigerator, model number PD22SBRBLSS, is not cooling (refrig) or freezing (freezer). The interior lights work, but the digital display is blank. The fuse on the rear panel appears t… read more
John
John
Home Appliance Technician
13,453 satisfied customers
After a power outage my GE profile fridge SET indicators are
After a power outage my GE profile fridge SET indicators are off. The temp gauges are not working either. What could be the problem?… read more
Tyler Z.
Tyler Z.
Appliance Doc
88,427 satisfied customers
fridge freezer turns off and on every six hrs model sr20/22
fridge freezer turns off and on every six hrs ?model sr20/22 turn it's self back on this has accured since our local power supply went down… read more
drcool299
drcool299
shop owner
Bachelor\u0027s Degree
22 satisfied customers
Hello; We just got a used freezer and it just cools, wont freeze;
Hello; We just got a used freezer and it just cools, wont freeze; Kenmore Model;25360721002;; S/N wa11100690 good condition fan inside the unit comes right on when you plug it in, the door seal looks … read more
John
John
Home Appliance Technician
13,453 satisfied customers
My four year old MSD2732GRS suddenly began pattern of ceasing
My four year old MSD2732GRS suddenly began pattern of ceasing to cool for 8-24 hrs and then restart. A servicement could never get here when it was not working and said he could not offer other than a… read more
Tyler Z.
Tyler Z.
Appliance Doc
88,427 satisfied customers
I have a Maytag side by side with bottom freezer fridge. The
I have a Maytag side by side with bottom freezer fridge. The inside water dispenser is not working. Can you help?… read more
Appliance Medic
Appliance Medic
Service Technician
10,826 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x