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I have a Whirlpool Gold series refrigerator (Model #

Customer Question
I have a Whirlpool...

I have a Whirlpool Gold series refrigerator (Model # GI5FSAXVA00). The Ice Maker randomly turns the auger. The end result is that ice is ejected when this occurs.

Contractor's Assistant: Can you guesstimate how old your Whirlpool is? And just to clarify, what's the exact model?

Any thoughts on what needs to be replaced?

Contractor's Assistant: Do you plan on doing the work yourself?

I would prefer to.

Contractor's Assistant: Anything else we should know to help you best?

As long as you understand the problem as I described it.

Submitted: 9 months ago.Category: Appliance
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Answered in 1 minute by:
11/10/2017
Appliance Technician: Master Tech, Whirlpool Master Technician replied 9 months ago
Master Tech
Master Tech, Whirlpool Master Technician
Category: Appliance
Satisfied Customers: 13,596
Experience: 30 years Appliance Field 15 yr with Whirlpool Corp. 9 yrs Whirlpool Technical Assistance Line
Verified

My name is Woody.
I`m sorry to hear that your having issues!
I will do my best to take the information that you provide to me and make a Diagnosis for you to be able to repair your own Appliance.

do you mean the auger in the ice container?

If so the ice maker has nothing to do with that operation.

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Customer reply replied 9 months ago
I mean the auger in the ice container. It turns randomly.
Appliance Technician: Master Tech, Whirlpool Master Technician replied 9 months ago

ok the only thing that powers the ice container is auger motor is the main control board .

So your saying the ice container auger stats and drops cubes out the dispenser when no one is near it correct?

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Customer reply replied 9 months ago
Correct. What is the cost of the main control board?
Appliance Technician: Master Tech, Whirlpool Master Technician replied 9 months ago

The link below is to the part you will need from a highly recommended company rated A+ with the Better Business Bureau.
They offer a 100% money back guarantee, EVEN ON INSTALLED ELECTRICAL PARTS, for an entire year!
They are the only company to allow returns on installed parts for a refund and offer a FULL ONE YEAR WARRANTY!

---> CLICK HERE <--- FOR THE CORRECT PART FOR YOUR MODEL

And if you return your old board that is where the $60.00 rebates comes into play!

If you have any questions just reply back to me .

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Customer reply replied 9 months ago
Where does one gain access to the control board?
Appliance Technician: Master Tech, Whirlpool Master Technician replied 9 months ago

the main control board is located on the rear exterior of the unit behind a small cover that has several screws in it .

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Customer reply replied 9 months ago
OK. I pulled the refrigerator out and located the control board. Would you happen to know if I replaced the board and it did not fix the problem, can I return it for full refund?
Appliance Technician: Master Tech, Whirlpool Master Technician replied 9 months ago

yes they have a 100% return warranty ! that is the main reason I use them !

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Customer reply replied 9 months ago
Thank you much! I will order and attempt the repair. Would you happen to know if they'll provide a mailer package to send the defective board back?
Appliance Technician: Master Tech, Whirlpool Master Technician replied 9 months ago

yes they do send a return label in the box !!

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