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I was washin a load of clothes and my whirlpool washer made…

Customer Question
I was washin a...

I was washin a load of clothes and my whirlpool washer made a weird noise and the door locked

Contractor's Assistant: Can you guesstimate how old your Whirlpool is? And just to clarify, what's the exact model?

It's 2years old

Contractor's Assistant: Do you plan on doing the work yourself?

If I can

Submitted: 8 months ago.Category: Appliance
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Customer reply replied 8 months ago
2 years
Customer reply replied 8 months ago
I would like to decline my question and he t a refund on my account
Customer reply replied 8 months ago
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call.
Customer reply replied 8 months ago
Let me know if you need more information, or send me the service offer(s) so we can proceed.
Answered in 2 hours by:
11/10/2017
Appliance Technician: Master Tech, Whirlpool Master Technician replied 8 months ago
Master Tech
Master Tech, Whirlpool Master Technician
Category: Appliance
Satisfied Customers: 13,244
Experience: 30 years Appliance Field 15 yr with Whirlpool Corp. 9 yrs Whirlpool Technical Assistance Line
Verified

My name is Woody.
I`m sorry to hear that your having issues!
I will do my best to take the information that you provide to me and make a Diagnosis for you to be able to repair your own Appliance.

Can I please have the Full model number of the unit to better assist you ?

The model number is ***** the lid at the rear of the opening on top loaders .If you open the washer lid ,
the model /serial tag is at the rear of the opening on the washer itself.
And just inside the door on the face frame after the door is opened on front loaders.

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Customer reply replied 8 months ago
No thanks I will take care of it myself thanks anyway
Appliance Technician: Master Tech, Whirlpool Master Technician replied 8 months ago

No problem ,Thank you for replying back to me .

Have a nice week end !

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Customer reply replied 8 months ago
Can I get a refund
Appliance Technician: Master Tech, Whirlpool Master Technician replied 8 months ago

you will need to contact the Just Answer Admin office .

I as an expert never see your personal or billing information that is all done via the web site.

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Customer reply replied 8 months ago
I WANT TO GET A REFUND !!!#
Appliance Technician: Master Tech, Whirlpool Master Technician replied 8 months ago

ok So As I stated in my last post you will need to contact Just Answer admin office.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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