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My samsung front loader has stopped with the door

Customer Question
My samsung front loader...

My samsung front loader has stopped with the door locked....it says I think de1????

Contractor's Assistant: What's the model number of your TV? How old is it?

It is very old...maybe 15 years...where is the model number??

Contractor's Assistant: Does the TV menu work? Do you have the same problem on all sources/inputs?

This is a washing machine not tv?

Contractor's Assistant: How long has this been an issue? What happened right before this popped up?

No problem before...just this morning

Contractor's Assistant: Anything else you want the TV Expert to know before I connect you?

Why tv?

Submitted: 9 months ago.Category: Appliance
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Answered in 33 minutes by:
11/10/2017
Appliance Technician: Tyler Z., Appliance Doc replied 9 months ago
Tyler Z.
Tyler Z., Appliance Doc
Category: Appliance
Satisfied Customers: 89,322
Experience: 9+ years being an appliance technician with factory training.
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Hello. My name is ***** ***** I'll be helping you with your appliance question today. Please wait a few moments while I review your question.

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Appliance Technician: Tyler Z., Appliance Doc replied 9 months ago

Do you have a model number for your washer by chance?

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