Appliance

Need appliance repair help? Ask a technician for answers ASAP

Ask an Expert,
Get an Answer ASAP!

The drawer keeps rolling out. How do I repair? A month. I…

Customer Question
The drawer keeps rolling...

The drawer keeps rolling out. How do I repair?

Contractor's Assistant: I'll do all I can to help. How long have you been dealing with this?

A month

Contractor's Assistant: Do you plan on doing the work yourself?

I have a handyman here now.

Submitted: 8 months ago.Category: Appliance
Show More
Show Less
Ask Your Own Appliance Question
Answered in 1 minute by:
11/9/2017
Appliance Technician: Tyler Z., Appliance Doc replied 8 months ago
Tyler Z.
Tyler Z., Appliance Doc
Category: Appliance
Satisfied Customers: 88,391
Experience: 9+ years being an appliance technician with factory training.
Verified

Hello. My name is ***** ***** I'll be helping you with your appliance question today. Please wait a few moments while I review your question.

Ask Your Own Appliance Question
Appliance Technician: Tyler Z., Appliance Doc replied 8 months ago

What kind of appliance is this? Do you have a model number so I can better assist you?

Ask Your Own Appliance Question
Customer reply replied 8 months ago
No. It's part of S Thermafir cook/top.
Appliance Technician: Tyler Z., Appliance Doc replied 8 months ago

Can you take a picture and use the attach files button so I can see what cooktop you're talking about?

Ask Your Own Appliance Question
Customer reply replied 8 months ago
No, just tell me how to fix.
Appliance Technician: Tyler Z., Appliance Doc replied 8 months ago

I can't do that without knowing what appliance you have. Can you take a picture and use the attach files button so I can see what cooktop you're talking about?

Ask Your Own Appliance Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an appliance technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask John Your Own Question
John
John
John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 13,453
13,453 Satisfied Customers
Experience: Appliance repair business owner for over 43 years.

John is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Thank you for the expeditious answer. It's good to know you're out there and awake in the wee hours when I finally have time to ask questions about my Jenn Air.

JeanRiverhead, NY

You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future.

JimmyBagley, IA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

John

John

Home Appliance Technician

13,453 satisfied customers

Appliance repair business owner for over 43 years.

Tom Goellner

Tom Goellner

Home Appliance Technician

1,602 satisfied customers

32 yrs. experience servicing major appliances and HVAC equipment.

Tyler Z.

Tyler Z.

Appliance Doc

88,391 satisfied customers

9+ years being an appliance technician with factory training.

Kelly

Kelly

Appliance Technician

20,213 satisfied customers

Highly accurate diagnostician with over 30 years experience!

The Home Smithy

The Home Smithy

Home Appliance Technician

6,148 satisfied customers

30 years repairing appliances

william

william

Home Appliance Technician

3,012 satisfied customers

Major Home Appliance Technician Specialist Whirpool Certificate

John

John

restaurant equipment technician

2,103 satisfied customers

25+ years experience. I'm now employed by a commercial cooking equipment service company

< Previous | Next >

Related Appliance Questions
The ice maker will not roll out all the way to attach to
the ice maker will not roll out all the way to attach to freezer door … read more
Whrlp Master Tech
Whrlp Master Tech
Vocational, Technical or Trade Scho
4,977 satisfied customers
We have bought a property with a double dishwasher drawer -
We have bought a property with a double dishwasher drawer - this morning the bottom drawer came up with an error " F2 and a spanner icon" what does that mean. Wedon't have a manual for the dishwasher.… read more
Daniel
Daniel
senior service enginner
High School or GED
2,472 satisfied customers
My edgestar all-in-one washer dryer unti rocks and rolls and
my edgestar all-in-one washer dryer unti rocks and rolls and makes a huge noise when on spin cylce....what is wrong? … read more
Dino
Dino
gcse
60 satisfied customers
I have the sharp microwave oven drawer. model kb6025ms. 2008
i have the sharp microwave oven drawer. model kb6025ms. 2008 model. it has worked fine until one month ago. the left back wheel on the drawer assembly where it meets the back left corner of the microw… read more
Tyler Z.
Tyler Z.
Appliance Doc
88,391 satisfied customers
Water fills up the compartment under the drawers and leaks
water fills up the compartment under the drawers and leaks out on the floor. A repair man said the drain was blocked with ?dirt or ?ice. It keeps doing this. I can't clean out the compartment every mo… read more
Webb-Guy
Webb-Guy
Maitenance Supervisor
Associate Degree
3,199 satisfied customers
Have a brand new LG 4 dr. fridge. Bottom 2 freezer drawers
Have a brand new LG 4 dr. fridge. Bottom 2 freezer drawers won't stay open. LG says it's because of a built in magnet to conserve energy.Makes no sense. How can you pit stuff in the freezer when your … read more
Kelly
Kelly
Appliance Technician
High School or GED
20,213 satisfied customers
I have a Frigidaire slide in electric range. How do I remove
I have a Frigidaire slide in electric range. How do I remove the storage drawer? the drawer has extendable glides. The book says push down on the duide latch. What/where is that?… read more
Tyler Z.
Tyler Z.
Appliance Doc
88,391 satisfied customers
I have a Kenmore Elite HE3t front loading washer, model
Hi! I have a Kenmore Elite HE3t front loading washer, model 110.42922200. Love it! However, when I pour in liquid detergent, fabric softener and/or bleach into their respective sections of the pull-ou… read more
The Home Smithy
The Home Smithy
Home Appliance Technician
Vocational, Technical or Trade School
6,148 satisfied customers
the gears on the door closer of the freezer are out of alignment
the gears on the door closer of the freezer are out of alignment by two teeth. how do you realign?… read more
Justin
Justin
Appliance tech and Business owner
High School or GED
827 satisfied customers
We have a side by side sub zero. For about a month, the leak
We have a side by side sub zero. For about a month, the leak puddle is the size of a palm every 12 hrs. The puddle is at the bottom, and align with the seam of the freezer and regrigerator doors.… read more
The Appliance Guy
The Appliance Guy
High School or GED
11 satisfied customers
The middle drawer of my side by side refrigerator got broken,
The middle drawer of my side by side refrigerator got broken, I have the replacement drawer already but do not know how to get the apparatus that controls the humidity in the drawer out of the old dra… read more
hvacguy17
hvacguy17
Mentor Service Technician
Associate Degree
12 satisfied customers
I have an LGWm3885HWCA washer that is two months old. There
I have an LGWm3885HWCA washer that is two months old. There is a sound like a ball rolling around under the tub. The sound is not coming from the rollers on the arms because we taped the rollers and w… read more
mranswer
mranswer
TECHNICIAN
Bachelor's Degree
481 satisfied customers
I own a refrig/freezer. the freezer is of bottom drawer type.
I own a refrig/freezer. the freezer is of bottom drawer type. The door does not close tight on one side, seems to be a drawer alignment issue. An LG service tech has been out to repair this before, wo… read more
MASTERTECH
MASTERTECH
Owner
Vocational, Technical or Trade Scho
6,817 satisfied customers
Samnsung Front loading washer # WF218ANB 2 months old . Washer
Samnsung Front loading washer # XXXXX 2 months old . Washer is gushing water out of the Detergent loading door when the washer starts up and begins to fill with water. Need to know how to fix it.… read more
S.E.Thomas
S.E.Thomas
owner of s.e.thomas appliance
Vocational, Technical or Trade Scho
787 satisfied customers
I have maytag stackable (about 12 years old) w/d model LSE7804ACE
I have maytag stackable (about 12 years old) w/d model LSE7804ACE the washer worked 6 months ago. Stored and just reinstalled it and now the dryer works great but the washer will do nothing. Help have… read more
The Home Smithy
The Home Smithy
Home Appliance Technician
Vocational, Technical or Trade School
6,148 satisfied customers
I am unable to open the freezer on my freezer on the bottom
I am unable to open the freezer on my freezer on the bottom Amana refrigerator. Last week I turned the freezer off and cleaned it out because the door was not opening properly and ice was building up … read more
MASTERTECH
MASTERTECH
Owner
Vocational, Technical or Trade Scho
6,817 satisfied customers
My top-loading washing machine (1995 Whirlpool) will wash the
My top-loading washing machine (1995 Whirlpool) will wash the clothes, but the spin cycle doesn't work (on any of the different settings). Is this a major problem or can it be repaired. We are moving … read more
Appliance Medic
Appliance Medic
Service Technician
10,826 satisfied customers
I have a Fisher & Paykel Integrated DD603 I. My first problem
I have a Fisher & Paykel Integrated DD603 I. My first problem was getting the F1 error and was able to remove the bottom drawer, dry the area around the board, replace it and it worked fine. This happ… read more
The Home Smithy
The Home Smithy
Home Appliance Technician
Vocational, Technical or Trade School
6,148 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x