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Three door Maytag refridgerator willnot turn on. MFI2569YEW.

Customer Question
Three door Maytag refridgerator...

Three door Maytag refridgerator willnot turn on

Contractor's Assistant: Can you guesstimate how old your Maytag is? And just to clarify, what's the exact model?

MFI2569YEW

Contractor's Assistant: Do you plan on doing the work yourself?

If its simple

Contractor's Assistant: Anything else we should know to help you best?

Whhile we were away for 3 months there was a power outage. Is there a reset button that could have tripped with the power surge when power came back on?

Submitted: 6 months ago.Category: Appliance
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Answered in 2 minutes by:
11/9/2017
Appliance Technician: Master Tech, Whirlpool Master Technician replied 6 months ago
Master Tech
Master Tech, Whirlpool Master Technician
Category: Appliance
Satisfied Customers: 12,639
Experience: 30 years Appliance Field 15 yr with Whirlpool Corp. 9 yrs Whirlpool Technical Assistance Line
Verified

My name is Woody.
I`m sorry to hear that your having issues!
I will do my best to take the information that you provide to me and make a Diagnosis for you to be able to repair your own Appliance.

I`m sorry to say that there is NO reset button .

But if you unplug or turn the circuit breaker off for 5 minutes you might be able to REBOOT the electronic control board ,if you have not done that let`s do it at this time ,then plug it back in and let me know if it then starts or not.

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Customer reply replied 6 months ago
just unplugged it
Customer reply replied 6 months ago
while waiting, tell me what to do when I plug it back in. I do not see an "on" button, just an "off" button.
Appliance Technician: Master Tech, Whirlpool Master Technician replied 6 months ago

Press and hold the On/Off button for three seconds. The red LED will light up to indicate that cooling is Off. Press the On/Off button again to turn on the cooling. The LED will turn off.

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Customer reply replied 6 months ago
plugged it back in, no change. No lights unless you push some button, cannot set or reset anything. release buttons, all lights go off
Appliance Technician: Master Tech, Whirlpool Master Technician replied 6 months ago

and you press and held the off button for three seconds?

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Customer reply replied 6 months ago
when I do that nothing happens when I push button to turn on. All lights remain off
Customer reply replied 6 months ago
I held for 3 seconds
Customer reply replied 6 months ago
why waste 24 if I have to call repair man to replace the compressor
Appliance Technician: Master Tech, Whirlpool Master Technician replied 6 months ago

ok so some how when you were gone the control board has failed .

I suspect the power surge (on /off) damaged the electronic control board and it will need to be replaced .

I DID NOT send you the phone call prompt that is the web site we are using NOT I !!

The link below is to the part you will need from a highly recommended company rated A+ with the Better Business Bureau.
They offer a 100% money back guarantee, EVEN ON INSTALLED ELECTRICAL PARTS, for an entire year!
They are the only company to allow returns on installed parts for a refund and offer a FULL ONE YEAR WARRANTY!

---> CLICK HERE <--- FOR THE CORRECT PART FOR YOUR MODEL

This is the main control board in the rear of the unit.

If you have any questions just reply back to me .

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Customer reply replied 6 months ago
if i order that panel, can I install it or do i need special tool for the electrical connections?
Appliance Technician: Master Tech, Whirlpool Master Technician replied 6 months ago

no special tools needed just basic hand tools .

And it will/ should come with instructions .

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Customer reply replied 6 months ago
Can I get this at Lowe’s now or would they hav to order it too?
Appliance Technician: Master Tech, Whirlpool Master Technician replied 6 months ago

no you have to order it from an appliance parts dealer ,Lowes will not have and can not order it .

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Appliance Technician: Master Tech, Whirlpool Master Technician replied 6 months ago

you can order it from the link I sent you also , they show it in stock and can be shipped by 4;30 pm EST

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Master Tech
Master Tech
Master Tech, Whirlpool Master Technician
Category: Appliance
Satisfied Customers: 12,639
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Experience: 30 years Appliance Field 15 yr with Whirlpool Corp. 9 yrs Whirlpool Technical Assistance Line

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