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Still cold, motor seems to be not running, freezer seems to…

Customer Question
Still cold, motor seems...

Still cold, motor seems to be not running, freezer seems to have lost its temp but meat at top is still frozen. It is an LG side by side 7-8 yrs old. I have noticed this over the last 36hrs.

Contractor's Assistant: Can you guesstimate how old your LG is? And just to clarify, what's the exact model?

7-8 yrs will have to look up details

Contractor's Assistant: Do you plan on doing the work yourself?

No

Contractor's Assistant: Anything else we should know to help you best?

My son says maybe it needs regassing

Submitted: 9 months ago.Category: Appliance
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Answered in 4 minutes by:
11/8/2017
Appliance Technician: Appliance Guru, Owner and Technician replied 9 months ago
Appliance Guru
Appliance Guru, Owner and Technician
Category: Appliance
Satisfied Customers: 18,756
Experience: Over 20 yrs. experience with 25,000+ in home repairs.
Verified

One moment while I get some information for you! Note it takes time to type and add links so please be patient.

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Appliance Technician: Appliance Guru, Owner and Technician replied 9 months ago

Is the compressor running on the unit? Pull it out and remove the lower back panel and check and see if that is running and if the fan next to it is running. Let me know what you find.

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Customer reply replied 9 months ago
I believed I was talking to someone in AUSTRALIA, You asked for a $5 deposit. I agreed to and paid by paypal. The payment became $39. That is when I decided to leave your site.
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