Appliance

Need appliance repair help? Ask a technician for answers ASAP

Ask an Expert,
Get an Answer ASAP!

This answer was rated:

I have a whirlpool cabrio gas dryer model #WGD5600XW2 and…

I have a whirlpool...

I have a whirlpool cabrio gas dryer model #WGD5600XW2 and the dryer runs but no heat. Removed front panel and burner never ignites.

Contractor's Assistant: Can you guesstimate how old your Whirlpool is? And just to clarify, what's the exact model?

It's a cabrio and about 3 years old

Contractor's Assistant: Do you plan on doing the work yourself?

Yes if I can.

Show More
Show Less
Ask Your Own Appliance Question
Answered in 1 minute by:
10/24/2017
Engineer-Tech
Engineer-Tech, Home Appliance Technician
Category: Appliance
Satisfied Customers: 1,240
Experience: Years of Repair Experience, Bachelor's Electrical Engineering Technology, MBA
Verified

Hello and welcome to Just Answer. My name is ***** ***** I will be helping you with your gas dryer. Please give me a moment to review your question.

Ask Your Own Appliance Question

Can you tell me if you hear the click of the gas valve when you start the dryer or switch from air fluff to heat?

Ask Your Own Appliance Question
Customer reply replied 9 months ago
no click

Ok. I see. I will send you a list of things to check, the most likely of it is the thermal fuse, if you are hearing no click. One moment while I get that information for you.

Ask Your Own Appliance Question
Customer reply replied 9 months ago
I am not where the dryer at this time. It is my daughters at her house.

Ok, then. Here is what you will want to check when you get there. If your dryer doesn't heat, check these: Igniter Gas valve coils Thermal fuse Igniter Modern gas dryers use an electric igniter to ignite the gas from the gas valve. When it's working properly, the igniter glows bright orange. When it burns out, the dryer tumbles but there's no heat because the gas can't ignite. When the igniter burns out, you need to replace it. If the igniter is held by a tension bracket, you very well may need to replace the bracket too. The igniter is inside the dryer housing, near the bottom front, usually in a cone-shaped metal tube (the force cone). It's about 2 inches long. It's mounted to the far end of the burner tube, and it has two wires attached to it--or to the tension bracket, if there is one. Gas valve coils Watch the igniter. Does it glow bright orange, then shut off without igniting the gas? (When the gas ignites there's a large blue flame.) If so, there may be defective coils on the gas valve. Mounted on the top of modern gas valves, there are black electrical coils. The coils, when energized, open the gas valve. If one or more of the coils are defective, the valve doesn't open and the gas cannot ignite. Because it's often difficult to properly test the coils, it's usually best to replace both (all) of them at the same time. Thermal fuse On many dryers, there's a thermal fuse (a heat-sensitive fuse that blows if the dryer overheats) mounted to the exhaust duct inside the back cover panel. The fuse is about an inch long. It's usually embedded in black resin and mounted in a white plastic housing. If the fuse has blown, it has no continuity. When this happens, your dryer either just stops heating, or it doesn't work at all. Be sure to inspect the venting system before replacing the fuse to put the dryer back into operation.

- I hope I have earned a five star rating from you. Since we are on the honor system, Just Answer will only credit me for my time if you rate me positively. A rating of 4 or 5 stars at the TOP RIGHT of your screen will allow free follow up questions for this appliance through this link. I am not always online, but answer questions as soon as I see them. Thank you.

Engineer-Tech
Engineer-Tech, Home Appliance Technician
Category: Appliance
Satisfied Customers: 1,240
Experience: Years of Repair Experience, Bachelor's Electrical Engineering Technology, MBA
Verified
Engineer-Tech and 87 other Appliance Specialists are ready to help you
Ask your own question now
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an appliance technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Engineer-Tech Your Own Question
Engineer-Tech
Engineer-Tech
Engineer-Tech, Home Appliance Technician
Category: Appliance
Satisfied Customers: 1,240
1,240 Satisfied Customers
Experience: Years of Repair Experience, Bachelor's Electrical Engineering Technology, MBA

Engineer-Tech is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Thank you for the expeditious answer. It's good to know you're out there and awake in the wee hours when I finally have time to ask questions about my Jenn Air.

JeanRiverhead, NY

You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future.

JimmyBagley, IA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

John

John

Home Appliance Technician

13,453 satisfied customers

Appliance repair business owner for over 43 years.

Tom Goellner

Tom Goellner

Home Appliance Technician

1,606 satisfied customers

32 yrs. experience servicing major appliances and HVAC equipment.

Tyler Z.

Tyler Z.

Appliance Doc

88,365 satisfied customers

9+ years being an appliance technician with factory training.

Kelly

Kelly

Appliance Technician

20,457 satisfied customers

Highly accurate diagnostician with over 30 years experience!

The Home Smithy

The Home Smithy

Home Appliance Technician

6,148 satisfied customers

30 years repairing appliances

william

william

Home Appliance Technician

3,012 satisfied customers

Major Home Appliance Technician Specialist Whirpool Certificate

John

John

restaurant equipment technician

2,103 satisfied customers

25+ years experience. I'm now employed by a commercial cooking equipment service company

< Previous | Next >

Related Appliance Questions
I have a whirlpool dryer(cabrio) about 5 years old, it will
I have a whirlpool dryer(cabrio) about 5 years old, it will not dry the clothes. The igniter works fine the drum heats up a little but after an hour the clothes are still damp … read more
applianceguy
applianceguy
Appliance tech
High School or GED
2,159 satisfied customers
Have a Whirlpool Cabrio Gas Dryer... Will not get heat.
Have a Whirlpool Cabrio Gas Dryer... Will not get heat. Replaced the igniter it was broken when we removed it and also replaced the sensing sensor Still not heat … read more
Appliance Tech Dave
Appliance Tech Dave
Vocational, Technical or Trade Scho
1,116 satisfied customers
Just installed new Whirlpool Cabrio Gas Dryer but can't get
Just installed new Whirlpool Cabrio Gas Dryer but can't get propane supplied gas to make heat. Not sure what issue is. Is there a pilot light that I have to ignite first? … read more
Whrlp Master Tech
Whrlp Master Tech
Vocational, Technical or Trade Scho
4,977 satisfied customers
I have a Kenmore dryer model XXXXXXXXXXX six years old. Igniter
I have a Kenmore dryer model XXXXXXXXXXX six years old. Igniter comes on and glows red as normal but then turns off after about 20 seconds. Propane burner does not ignite. What is the problem?… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
88,365 satisfied customers
I have a whirlpool duet dryer m/n wgd9200sqo aprox 5-6 years
I have a whirlpool duet dryer m/n wgd9200sqo aprox 5-6 years old that isn't heating up, I am wondering what KI could check first before I have someone come look at it?… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
88,365 satisfied customers
I have a hotpoint dryer and want to switch out the igniter.
I have a hotpoint dryer and want to switch out the igniter. What are the steps to take from taking panels and drum etc. Model number is XXXXX Want to switch the old igniter to the new one I got thanks… read more
gst85
gst85
Appliance Tech
3,355 satisfied customers
I have a whirlpool cabrio gas dryer...Mod WGD6400SW0. I removed
I have a whirlpool cabrio gas dryer...Mod WGD6400SW0. I removed the front viewing panel and there was a glow and the gas ignited and burned for about 2 minutes...i then restarted and it glowed and the… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
88,365 satisfied customers
I have Maytag Dryer Model DG713 (gas) and its about 18 years
I have Maytag Dryer Model DG713 (gas) and it's about 18 years old. Has worked perfectly until yesterday when it stopped heating after I had partially dried a full load. Everything works except the hea… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
88,365 satisfied customers
Whirlpool gas dryer M# XXXXX drying clothes completely.
Whirlpool gas dryer M# XXXXX drying clothes completely. Vent cleaned , 3 themostats changed. On reg., heats up 3 or 4 times then gas wont come on,(no heat,just running) though calling for heat. Unplug… read more
John
John
Home Appliance Technician
Vocational, Technical or Trade Scho
13,453 satisfied customers
Whirlpool Duet gas dryer model WGD9150WW1 has very, very long
Whirlpool Duet gas dryer model WGD9150WW1 has very, very long drying cycle and then the clothes are not entirely dry. Verified no blockage in the exhaust vent. My troubleshooting revealed that the bur… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
88,365 satisfied customers
WE HAVE A MAYTAG GAS DRYER THAT SEEMS TO CUT THE HEAT CYCLE
WE HAVE A MAYTAG GAS DRYER THAT SEEMS TO CUT THE HEAT CYCLE SHORT. I'VE REMOVED THE FRONT PANEL AND WITH THE DOOR CLOSED ACTUALLY WATCHED THE HEAT ELEMENT IGNITE THE GAS. THE BURNER STAYS ON AND THEN … read more
Appliance Tech Larry
Appliance Tech Larry
Outside inhome service tech
High School or GED
19,156 satisfied customers
I have a whirlpool gas dryer (converted to propane) that is
I have a whirlpool gas dryer (converted to propane) that is about 7 years old. It has just started to stop heating. Once in a while it will heat up, but while I hear the sound of it heating, it's just… read more
Mr Repair
Mr Repair
Vocational, Technical or Trade Scho
40 satisfied customers
I have a whirlpool cabrio dryer and its not heating & I noticed
I have a whirlpool cabrio dryer and its not heating & I noticed the light that shows how wet your clothes are stays on sensing… read more
Mr Repair
Mr Repair
Vocational, Technical or Trade Scho
40 satisfied customers
I have an old whirlpool gas dryer, model number WLG708IXTWI
I have an old whirlpool gas dryer, model number WLG708IXTWI and it is not heating. Is there a way to check the pilot. I have never checked it myself, or should I call a repair person. Or could you wal… read more
Whrlp Master Tech
Whrlp Master Tech
Vocational, Technical or Trade Scho
4,977 satisfied customers
Hello, I have a Whirlpool estate gas dryer, about 2002 year.
Hello, I have a Whirlpool estate gas dryer, about 2002 year. all cycles work but no heat. I have never worked on a gas dryer before. I am guesing no ignition? Thanks Joe.… read more
MASTERTECH
MASTERTECH
Owner
Vocational, Technical or Trade Scho
6,817 satisfied customers
My ten year old Whirlpool gas dryer runs but no heat. I tried
My ten year old Whirlpool gas dryer runs but no heat. I tried replacing the igniter but no go. What do I do now? The model number is XXXXX Ralph B.… read more
Mr Repair
Mr Repair
Vocational, Technical or Trade Scho
40 satisfied customers
Have a Whirlpool Estate Dryer MOD TGDX640PQ0, SER MR5208718
Have a Whirlpool Estate Dryer MOD TGDX640PQ0, SER MR5208718 that will not heat up. The drum goes round and the timers works but no heat comes on. Can handy man change igniter or burner? Is there an in… read more
Appliance Tech Larry
Appliance Tech Larry
Outside inhome service tech
High School or GED
19,156 satisfied customers
hello i have a maytag gas dryer that doesnt dry very well.
hello i have a maytag gas dryer that doesn't dry very well. i removed the front cover and the igniter glows and the gas ignite only to shut off aboout 30 seconds later thanks… read more
bryanpaul52
bryanpaul52
Tech/owner
17 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x