Appliance

Need appliance repair help? Ask a technician for answers ASAP

Ask an Expert,
Get an Answer ASAP!

This answer was rated:

In my bottom freezer refrigerator model795.7730.4600 the…

In my bottom freezer...

In my bottom freezer refrigerator model795.7730.4600 the lights do not go off when the doors are closed. refrig heats, what can be broken?

Contractor's Assistant: What's the make and model of the fridge? And can you guesstimate how old is it?

Kenmore (###) ###-####4600 purchased 2008

Contractor's Assistant: Do you plan on doing the work yourself?

We replaced the harness but the lights still stay on.

Contractor's Assistant: Anything else we should know to help you best?

What triggers the lights to go off when the doors close? is it in the hinge mechanism which has a button on left and right side

Show More
Show Less
Ask Your Own Appliance Question
Answered in 5 minutes by:
10/23/2017
Appliance Guru
Appliance Guru, Owner and Technician
Category: Appliance
Satisfied Customers: 18,757
Experience: Over 20 yrs. experience with 25,000+ in home repairs.
Verified

One moment while I get some information for you!

Ask Your Own Appliance Question

This was a common failure on that unit, the main board in the back had small light relays on it. The relays were undersized and would stick closed and the lights would never go out. You need to replace the main board behind the unit to fix that issue. Here is a link to the part. It is on the back of the unit behind the small square access panel..Note you need the complete model and serial off the tag to get the correct one since there are 3 different ones for different series.

CLICK HERE

All I ask is please select the ***5 STAR RATING*** using the link at the top of your page before leaving for my service. That will also allow you to come back to me right here anytime for as many FREE followup questions you have!

Appliance Guru
Appliance Guru, Owner and Technician
Category: Appliance
Satisfied Customers: 18,757
Experience: Over 20 yrs. experience with 25,000+ in home repairs.
Verified
Appliance Guru and 87 other Appliance Specialists are ready to help you
Ask your own question now
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an appliance technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Appliance Guru Your Own Question
Appliance Guru
Appliance Guru
Appliance Guru, Owner and Technician
Category: Appliance
Satisfied Customers: 18,757
18,757 Satisfied Customers
Experience: Over 20 yrs. experience with 25,000+ in home repairs.

Appliance Guru is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Thank you for the expeditious answer. It's good to know you're out there and awake in the wee hours when I finally have time to ask questions about my Jenn Air.

JeanRiverhead, NY

You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future.

JimmyBagley, IA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

John

John

Home Appliance Technician

13,453 satisfied customers

Appliance repair business owner for over 43 years.

Tom Goellner

Tom Goellner

Home Appliance Technician

1,606 satisfied customers

32 yrs. experience servicing major appliances and HVAC equipment.

Tyler Z.

Tyler Z.

Appliance Doc

88,462 satisfied customers

9+ years being an appliance technician with factory training.

Kelly

Kelly

Appliance Technician

20,480 satisfied customers

Highly accurate diagnostician with over 30 years experience!

The Home Smithy

The Home Smithy

Home Appliance Technician

6,148 satisfied customers

30 years repairing appliances

william

william

Home Appliance Technician

3,012 satisfied customers

Major Home Appliance Technician Specialist Whirpool Certificate

John

John

restaurant equipment technician

2,103 satisfied customers

25+ years experience. I'm now employed by a commercial cooking equipment service company

< Previous | Next >

Related Appliance Questions
My kenmore side by side refrigerator/freezer - enternally the
My kenmore side by side refrigerator/freezer - enternally the refrigerator and freezer are working. However the lights outside the freezer door are not operating, all lights are off and neither the ic… read more
Kelly
Kelly
Appliance Technician
High School or GED
20,480 satisfied customers
how to turn off water, ice and light when we shut the door
how to turn off water, ice and light when we shut the door on our FRS20ZRG side by side refrigerator freezer… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
88,462 satisfied customers
my 5 year old son slammed the freezer door closed (side by
my 5 year old son slammed the freezer door closed (side by side model PLHS67EESB9) and now the freezer door won't closed or stay sealed. The only way I can get it to stay closed. any ideas?… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
88,462 satisfied customers
I own an Amana Bottom Freezer Refrigerator Model BX2XAW. The
I own an Amana Bottom Freezer Refrigerator Model BX2XAW. The door does not seat properly leaving a gap on the bottom right side (hinges on left). Ice forms and door will not close tightly. Do I need N… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
88,462 satisfied customers
LFX25960ST... stainless steel bottom freezer. left hinge has
LFX25960ST... stainless steel bottom freezer. left hinge has come loose from connector assembly ANY way to reinsert this until Monday when I I can find a new conncetor assembly somewhere ??… read more
MASTERTECH
MASTERTECH
Owner
Vocational, Technical or Trade Scho
6,817 satisfied customers
I purchased a Kenmore Elite French Door refigerator-freezer,
I purchased a Kenmore Elite French Door refigerator-freezer, model #795.79747 on 6/9/2009. The door on the right is not closing properly ("Right" as I face the refrig.) I have to actively shove it shu… read more
Appliance Tech Larry
Appliance Tech Larry
Outside inhome service tech
High School or GED
19,156 satisfied customers
Regarding A SubZero refrigerator/freezer - side-by-side - bought
Regarding A SubZero refrigerator/freezer - side-by-side - bought in 1999 - Model #690 - if there is a noise when the door is closing like a rubbing noise - low pitched - is it OK to lube the two hinge… read more
Appliance Tech Larry
Appliance Tech Larry
Outside inhome service tech
High School or GED
19,156 satisfied customers
I have a Kenmore Elite gas oven/range that I purchased new
I have a Kenmore Elite gas oven/range that I purchased new in May 2008. One oven door hinge (right) is loose and the door wants to come off on that side. It seems there is problem with the spring conn… read more
Appliance Tech Larry
Appliance Tech Larry
Outside inhome service tech
High School or GED
19,156 satisfied customers
Moved by Frigidaire GLHS68EESB4 side by side refrigerator from
Moved by Frigidaire GLHS68EESB4 side by side refrigerator from one house to the next. Now I can't get the in-door ice maker/water dispenser to work.… read more
Jason
Jason
Regional Service Manager
Associate Degree
403 satisfied customers
Re refrigerator model G56NBEXRL01, ice maker is inop. water
Re refrigerator model G56NBEXRL01, ice maker is inop. water dispenser works OK, need info on removal of icemaker to thaw and reinstall. Ed O'Connor [email protected]… read more
bryanpaul52
bryanpaul52
Tech/owner
17 satisfied customers
I have an Artica Profile refrigerator (Serial # MH401685) that
I have an Artica Profile refrigerator (Serial # XXXXX) that I purchased in early 2006. I had the "mother board" replaced in May 2008 and today the refrigerator side of the fridge has gone out. The int… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
88,462 satisfied customers
Hi, I have a Whirlpool refrigerator model EB22DK. The hinges
Hi, I have a Whirlpool refrigerator model EB22DK. The hinges have sagged so that the door rubs against the bottom frame of the refrigerator section when it closes. Can I adjust it so that it swings ea… read more
bryanpaul52
bryanpaul52
Tech/owner
17 satisfied customers
ge profile refrig. ser # psi23sgrgsv purchased 2008 side by
ge profile refrig. ser # XXXXX purchased 2008 side by side refrig door wont close correctly push it closed and pops open about an inch just happen didnt took out top hinge outbd. screw and push door c… read more
esequiel walker
esequiel walker
Appliance technician
High School or GED
4,647 satisfied customers
Milk spoilage constantly with model 363.70942000. We purchased
Milk spoilage constantly with model 363.70942000. We purchased our inside light from factory and it seems very hot. We also tried a GE 40 watt for appliances and it also seems hot. Any other suggestio… read more
applianceguy
applianceguy
Appliance tech
High School or GED
2,165 satisfied customers
My kenmore elite side by side starting making strange sounds
My kenmore elite side by side starting making strange sounds from the ice machine. I unplugged the refrigerator and the sound went away - but the refrigerator won't start up again. It doesn't matter i… read more
Appliance Man
Appliance Man
Appliance Tech
8,952 satisfied customers
I have a GE ZISB42EMC Monogram refrigerator with a digital
I have a GE ZISB42EMC Monogram refrigerator with a digital fault display. The display shows a "FF" fault witch the technitian said was Freezer Failure. He found the door hinge bent and not closing pro… read more
applianceguy
applianceguy
Appliance tech
High School or GED
2,165 satisfied customers
I have a GE side by side refrigerator model #TF24MAD purchased
I have a GE side by side refrigerator model #TF24MAD purchased in 1992. A washer like part at the bottom of the refrig side door broke in small pieces leaving the door unable to stay closed. Is there … read more
Mr Repair
Mr Repair
Vocational, Technical or Trade Scho
40 satisfied customers
my whirlpool gold side by side refrigerator just stopped dispensing
my whirlpool gold side by side refrigerator just stopped dispensing ice. What might be wrong?… read more
north durham appliance
north durham appliance
owner technition
appliance tech
158 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x