Appliance

Need Appliance Repair Help? Ask a Technician for Answers ASAP

Ask an Expert,
Get an Answer ASAP!

Appliance
This answer was rated:

I have a sheet stuck under the agitator of my GE

gtwn7450h1ww JA: Can you guesstimate how...
i have a sheet stuck under the agitator of my GE gtwn7450h1ww
JA: Can you guesstimate how old your GE is? And just to clarify, what's the exact model?
Customer: i took the screw out of the agitator but can't remove the agitator
JA: Do you plan on doing the work yourself?
Customer: i was going to try to do it myself
JA: Anything else we should know to help you best?
Customer: machine is 2 years old
Show More
Show Less
Ask Your Own Appliance Question
Customer reply replied 1 month ago
i have already taken off the plastic silver screw cover and unscrewed the set screw, but I'm not sure how to actually remove the agitator
Answered in 9 minutes by:
10/22/2017
Tyler Z.
Tyler Z., Appliance Doc
Category: Appliance
Satisfied Customers: 82,802
Experience: 9+ years being an appliance technician with factory training.
Verified

Hello. My name is ***** ***** I'll be helping you with your appliance question today. Please wait a few moments while I review your question.

Ask Your Own Appliance Question

These agitators are actually very difficult to remove. The center cap on the top of the agitator needs to be removed by prying around the edges with a small screwdriver or knife first and then the bolt down the center of the agitator unscrews. After that the agitator is just held on by friction. It's difficult to grab the agitator to remove it but I tend to use a towel and channel locks to grab one of the agitator vanes and then pull straight up and wiggle it a bit until it comes off.

I hope I have earned a 5 star rating. We are on the honor system here. Please remember to rate my service by selecting a star at the top or bottom of the screen before you leave today and reply back here letting me know with a rating of 1-5 stars (5 being the best). If you need anything else, just let me know. You can continue asking follow-up questions at no additional charge after rating my service if you still need assistance.

Tyler Z.
Tyler Z., Appliance Doc
Category: Appliance
Satisfied Customers: 82,802
Experience: 9+ years being an appliance technician with factory training.
Verified
Tyler Z. and 87 other Appliance Specialists are ready to help you
Ask your own question now
Ask Tyler Z. Your Own Question
Tyler Z.
Tyler Z.
Tyler Z., Appliance Doc
Category: Appliance
Satisfied Customers: 82,802
82,802 Satisfied Customers
Experience: 9+ years being an appliance technician with factory training.

Tyler Z. is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Thank you for the expeditious answer. It's good to know you're out there and awake in the wee hours when I finally have time to ask questions about my Jenn Air.

JeanRiverhead, NY

You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future.

JimmyBagley, IA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

John

John

Home Appliance Technician

13,453 satisfied customers

Appliance repair business owner for over 43 years.

Tom Goellner

Tom Goellner

Home Appliance Technician

1,536 satisfied customers

32 yrs. experience servicing major appliances and HVAC equipment.

Tyler Z.

Tyler Z.

Appliance Doc

82,802 satisfied customers

9+ years being an appliance technician with factory training.

Kelly

Kelly

Appliance Technician

17,409 satisfied customers

Highly accurate diagnostician with over 30 years experience!

The Home Smithy

The Home Smithy

Home Appliance Technician

6,148 satisfied customers

30 years repairing appliances

william

william

Home Appliance Technician

3,012 satisfied customers

Major Home Appliance Technician Specialist Whirpool Certificate

John

John

restaurant equipment technician

2,103 satisfied customers

25+ years experience. I'm now employed by a commercial cooking equipment service company

< Previous | Next >

Related Appliance Questions
I'm having a problem with my KitchenAid double oven
I'm having a problem with my KitchenAid double oven KEBS207SSS04. The unit is about 5 years old. I am able to operate the oven normally except I can not turn off the upper oven. Touching the upper ove… read more
Kelly
Kelly
Appliance Technician
High School or GED
17,409 satisfied customers
GE refrigerator model GSL25iGXL LS compressor won't start
GE refrigerator model GSL25iGXL LS compressor won't start replaced the inverter board a green light light up on the board but compressor still won't come on … read more
Tyler Z.
Tyler Z.
Appliance Doc
82,802 satisfied customers
Our down draft oven just sparked and the heating element now
our down draft oven just sparked and the heating element now has a hole in it … read more
Kelly
Kelly
Appliance Technician
High School or GED
17,409 satisfied customers
The cover door on my refrigerator filter will not close
the cover door on my refrigerator filter will not close properly … read more
Kelly
Kelly
Appliance Technician
High School or GED
17,409 satisfied customers
I have a Kenmore laundry center, model number 417 61723510.
I have a Kenmore laundry center, model number 417 61723510 . It beeps three times when you push the start button but won't start.… read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
My GE oven light and range lights are not working. I have
My GE oven light and range lights are not working. I have power to oven and over head microwave. I have also replaced the bulbs and checked the breakers but still not working. Any recommendations? … read more
Kelly
Kelly
Appliance Technician
High School or GED
17,409 satisfied customers
My Kenmore elite 795-72062.212 makes a load noice. I thought
my Kenmore elite 795-72062.212 makes a load noice. I thought It was the ice maker but turned it off with the switch and it still is making the noice. … read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
We have a GE dishwasher (model BDF520PGJB13). The AutoSense
Hello. We have a GE dishwasher (model BDF520PGJB13). The AutoSense button keeps coming on by itself long after the dishwashing cycle has stopped and it attempts to was the dishes again. How do we get … read more
travis webb
travis webb
tech.
2,160 satisfied customers
I have a Frigidaire refrigerator model phsc39eess5 and it
I have a Frigidaire refrigerator model phsc39eess5 and it was slowly dispensing water for a few weeks then stopped putting out and water on the door. I replaced the water control valve and water filte… read more
Randy 43
Randy 43
appliance technician
Vocational, Technical or Trade Scho
3,771 satisfied customers
Microwave turns and lights but is not heating. Could I have
Microwave turns and lights but is not heating. Could I have pushed wrong button? … read more
Kelly
Kelly
Appliance Technician
High School or GED
17,409 satisfied customers
Bosch Silence Plus 44dBA, SHP65T52UC/07. Kitchen sink backed
Bosch Silence Plus 44dBA, SHP65T52UC/07. Kitchen sink backed up and had the clogged drain fixed, but now the dishwasher display is blank but the motor/pump keeps coming on/off. Runs with door open or … read more
Don T.
Don T.
President
Associate Degree
179 satisfied customers
Maytag refrigerator - freezer working, refrigerator is not.
Maytag refrigerator - freezer working, refrigerator is not … read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
Ge profile microwave convection oven won't heat up. They
hi, ge profile microwave convection oven won't heat up. They have had it a year but never used it. It preheats to 109 … read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
I'm moving my washing machine and want to know about
Hi there, I'm moving my washing machine and want to know about securing the drum. I'm wondering though if it might be easier to talk to someone on the phone while I'm actually at the machine. What do … read more
travis webb
travis webb
tech.
2,160 satisfied customers
My whirlpool double oven digital controls are out clock and
my whirlpool double oven digital controls are out clock and all, oven still has power because the light still works inside? … read more
Whrlp Master Tech
Whrlp Master Tech
Vocational, Technical or Trade Scho
4,977 satisfied customers
We have had our microwave 7 months. Used it yesterday but
We have had our microwave 7 months. Used it yesterday but last … read more
Kelly
Kelly
Appliance Technician
High School or GED
17,409 satisfied customers
I have a Jen Air Model Number JDR8895AAW. The oven doors do
I have a Jen Air Model Number JDR8895AAW. The oven doors do not unlock. The key pad works to a point that I can hear replays click when I try to Cancel the Lock or Reset to factory defaults. … read more
travis webb
travis webb
tech.
2,160 satisfied customers
My ge side by side profile refrigerator control panel is
my ge side by side profile refrigerator control panel is blinking zeros and the temp. cooling is still working but the interior lights flash and are dim … read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x