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The control lock light is on and my washing machine will not…

The control lock light...

The control lock light is on and my washing machine will not turn on. The door is unlocked though. It is a whirlpool duet steam washer.

Contractor's Assistant: Can you guesstimate how old your Whirlpool is? And just to clarify, what's the exact model?

It was purchased in 2013, I don’t know what the exact model is.

Contractor's Assistant: Do you plan on doing the work yourself?

If I can but it depends what the problem is.

Contractor's Assistant: Anything else we should know to help you best?

Nothing else I can think of

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Answered in 5 minutes by:
10/21/2017
Appliance Guru
Appliance Guru, Owner and Technician
Category: Appliance
Satisfied Customers: 18,713
Experience: Over 20 yrs. experience with 25,000+ in home repairs.
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Do you have the model number of the unit?

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Customer reply replied 9 months ago
WFW86HEBW0

OK great click on my link below and do that to release the lock

CLICK HERE

All I ask is please select the ***5 STAR RATING*** using the link at the top of your page before leaving for my service. That will also allow you to come back to me right here anytime for as many FREE followup questions you have!

Appliance Guru
Appliance Guru, Owner and Technician
Category: Appliance
Satisfied Customers: 18,713
Experience: Over 20 yrs. experience with 25,000+ in home repairs.
Verified
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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