Appliance

Need appliance repair help? Ask a technician for answers ASAP

Ask an Expert,
Get an Answer ASAP!

This answer was rated:

My water dispenser is not working. I replaced the filter but…

My water dispenser is...

My water dispenser is not working. I replaced the filter but still nothing coming out model # GSH25SGRE SS

Contractor's Assistant: How long has this been going on? And how severe is the problem?

Well I just recently got back from overseas and my fiancé said its been going on for the past 8 months

Contractor's Assistant: Do you plan on doing the work yourself?

Yes

Contractor's Assistant: Anything else we should know to help you best?

ice maker works just fine

Show More
Show Less
Ask Your Own Appliance Question
Answered in 5 minutes by:
10/19/2017
Tyler Z.
Tyler Z., Appliance Doc
Category: Appliance
Satisfied Customers: 89,276
Experience: 9+ years being an appliance technician with factory training.
Verified

Hello. My name is ***** ***** I'll be helping you with your appliance question today. Please wait a few moments while I review your question.

Ask Your Own Appliance Question
Customer reply replied 10 months ago
Hello

On this particular GE refrigerator, the most common issue is that the water line inside the door freezes. Remove the kick panel below the refrigerator and freezer doors and look for the water line disconnect just behind the front panel near the freezer door hinge. Disconnect the water line and shut the door. Press the water dispenser and see if water comes out of the water line at the bottom where you'd disconnected the water line. If water comes out, you'll need to just turn the refrigerator off and leave the door open for about 45 minutes and that will allow the door to heat up enough that when you connect the water line to the door again, it should start to dispense water again. Using a hair dryer to warm up the door is also very useful.

There is a kit designed to add a heater to the dispenser so this does not happen in the future if the problem comes back. Below is a link to the kit and it comes with instructions on how to install it.

CLICK HERE for kit

I hope I have earned a 5 star rating. We are on the honor system here. Please remember to rate my service by selecting a star at the top or bottom of the screen before you leave today and reply back here letting me know with a rating of 1-5 stars (5 being the best). If you need anything else, just let me know. You can continue asking follow-up questions at no additional charge after rating my service if you still need assistance.

Ask Your Own Appliance Question
Customer reply replied 10 months ago
I'm having trouble disconnecting. any suggestions
Customer reply replied 10 months ago
just yank hard on it? I don't want to break it

The connection is a John Guest fitting. To remove it you must push in on the plastic collar toward the coupler right where the water lint enters the coupler. Then pull out on the water line. Sort of like a Chinese finger trap.

Tyler Z.
Tyler Z., Appliance Doc
Category: Appliance
Satisfied Customers: 89,276
Experience: 9+ years being an appliance technician with factory training.
Verified
Tyler Z. and 87 other Appliance Specialists are ready to help you
Ask your own question now
Customer reply replied 10 months ago
youre the best man! appreciate it!!!
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an appliance technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Tyler Z. Your Own Question
Tyler Z.
Tyler Z.
Tyler Z., Appliance Doc
Category: Appliance
Satisfied Customers: 89,276
89,276 Satisfied Customers
Experience: 9+ years being an appliance technician with factory training.

Tyler Z. is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Thank you for the expeditious answer. It's good to know you're out there and awake in the wee hours when I finally have time to ask questions about my Jenn Air.

JeanRiverhead, NY

You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future.

JimmyBagley, IA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

John

John

Home Appliance Technician

13,453 satisfied customers

Appliance repair business owner for over 43 years.

Tom Goellner

Tom Goellner

Home Appliance Technician

1,606 satisfied customers

32 yrs. experience servicing major appliances and HVAC equipment.

Tyler Z.

Tyler Z.

Appliance Doc

89,276 satisfied customers

9+ years being an appliance technician with factory training.

Kelly

Kelly

Appliance Technician

20,480 satisfied customers

Highly accurate diagnostician with over 30 years experience!

The Home Smithy

The Home Smithy

Home Appliance Technician

6,148 satisfied customers

30 years repairing appliances

william

william

Home Appliance Technician

3,012 satisfied customers

Major Home Appliance Technician Specialist Whirpool Certificate

John

John

restaurant equipment technician

2,103 satisfied customers

25+ years experience. I'm now employed by a commercial cooking equipment service company

< Previous | Next >

Related Appliance Questions
The water dispenser just stopped working. Model PFSS6PKWBSS.
The water dispenser just stopped working. Model PFSS6PKWBSS. … read more
Webb-Guy
Webb-Guy
Maitenance Supervisor
Associate Degree
3,363 satisfied customers
I have a DSS25MSSE SS GE Profile Adora that has quit making
I have a DSS25MSSE SS GE Profile Adora that has quit making ice and dispenses water intermittently. It is also starting to make a fair amount of rumbling when the compressor first kicks in. … read more
Webb-Guy
Webb-Guy
Maitenance Supervisor
Associate Degree
3,363 satisfied customers
How to fix an ice machine that does not get enough water?
I'm having a problem with my fridge. Water wasn't flowing into the ice machine. The water dispenser was slowing down and now has stopped. I just replaced the water filter. I assuming it's some sort of… read more
Eng-Tech
Eng-Tech
Bachelor's in Electrical Engineering Technology
My thermador side by side refrigerator, model KBUIT4250a,
my thermador side by side refrigerator, model KBUIT4250a, s/n FD840712097 ice cuber will not make ice, there is an adequate water supply… read more
Webb-Guy
Webb-Guy
Maitenance Supervisor
Associate Degree
3,363 satisfied customers
I tried typing the question before but didn't know the
I tried typing the question before but didn't know the service cost money. I refreshed and can't type in the box anymore.… read more
Webb-Guy
Webb-Guy
Maitenance Supervisor
Associate Degree
3,363 satisfied customers
Model GSH25JFTA CC Ice maker makes ice but the cubes stick
Model GSH25JFTA CC Ice maker makes ice but the cubes stick together - when I take out the groups of ice that are stuck together, it only makes crushed ice - I cannot get cubes when desired… read more
Webb-Guy
Webb-Guy
Maitenance Supervisor
Associate Degree
3,363 satisfied customers
Model LFX25973 in door ice maker keeps jamming with blocks
Model LFX25973 in door ice maker keeps jamming with blocks of ice … read more
Kelly
Kelly
Appliance Technician
High School or GED
20,480 satisfied customers
I have a GE SS refrigerator model # GSH25JFXLWW serial
I have a GE SS refrigerator model # ***** serial #TS210827 The refrigerator will not dispense water and the ice maker is not making ice. I put a new water filter on unit and replaced the dual inlet wa… read more
Whrlp Master Tech
Whrlp Master Tech
Vocational, Technical or Trade Scho
4,977 satisfied customers
I have a question regarding my ge monogram freezer/ice maker Model
I have a question regarding my ge monogram freezer/ice maker Model nbr zfsb23drh ss. Can you please help?… read more
bryanpaul52
bryanpaul52
Tech/owner
17 satisfied customers
I have a Kenmore side by side door refrigerator with an "acceler-ice"
I have a Kenmore side by side door refrigerator with an "acceler-ice" ice maker built into it. The fridge (and ice maker) are 7-8 yrs old. The ice maker's been working just fine up til now. It's not d… read more
Whrlp Master Tech
Whrlp Master Tech
Vocational, Technical or Trade Scho
4,977 satisfied customers
Why is the Kitchenaid side-by side aqua sense water filter
Kitchenaid side by side aqua sense water filter system leaks from under the water filter. A repair person said it was the timer on the ice machine. The timer was replaced. All was well for about four … read more
Whrlp Master Tech
Whrlp Master Tech
Vocational, Technical or Trade Scho
4,977 satisfied customers
My Maytag fridge MFI2569VEM does not dispense water any longer.
My Maytag fridge MFI2569VEM does not dispense water any longer. It is new..but after 1 year...I changed the water filter. After that...no more water. The ice maker continues to work fine...but no wate… read more
Appliance Tech Larry
Appliance Tech Larry
Outside inhome service tech
High School or GED
19,156 satisfied customers
Kitchenaid model # KSCS25INSS01 The ice maker has been working
Kitchenaid model # XXXXX The ice maker has been working fine in the past. Water still comes out of the cold water dispenser in the door. However, all of a sudden the ice maker quit working. The ice co… read more
drcool299
drcool299
shop owner
Bachelor\u0027s Degree
22 satisfied customers
I have a GE refrigerator...model #GSS25LSTC SS, Ser. # LL430137.
I have a GE refrigerator...model #GSS25LSTC SS, Ser. # XXXXX The ice dispenser won"t work. It quit about a week ago. I just replaced the filter today. The water dispenser hadn't been working but start… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
89,276 satisfied customers
I Have year old GE bottom freezer refrig freezer. My ice maker
I Have year old GE bottom freezer refrig freezer. My ice maker is connected to my water purif cation system. I shut both water supply and ice maker off when changing purification filters. After comple… read more
MASTERTECH
MASTERTECH
Owner
Vocational, Technical or Trade Scho
6,817 satisfied customers
I own an LG Side by Side Refrig Model # XXXXX This has
I own an LG Side by Side Refrig Model # XXXXX This has been a great refrig. Yesterday I was getting a glass of water and half way through the glass of water being filled the water stopped and since no… read more
drcool299
drcool299
shop owner
Bachelor\u0027s Degree
22 satisfied customers
Problems with Jenn-Air Pro-Style JFC2089H French Door Refrigerator
Problems with Jenn-Air Pro-Style JFC2089H French Door Refrigerator ice maker: no ice but water suppply to water filter is fine… read more
master appliance tech
master appliance tech
Owner / Operator
High School or GED
1,787 satisfied customers
My water and ice dispenser in the door of my maytag refrigerator
My water and ice dispenser in the door of my maytag refrigerator stopped working. The ice maker still makes ice but it will not dispense from the door. The water is not working either.… read more
bryanpaul52
bryanpaul52
Tech/owner
17 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x